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IT Service Delivery Specialist (Assistant Manager Level) - Job Opportunity at AIA

Hong Kong, HK
Full-time
Senior
Posted: April 1, 2025
On-site
HKD 600,000 - 800,000 per year based on Hong Kong financial sector IT management positions

Benefits

Career development opportunities within a leading insurance group
Professional development and training programs
Work in a dynamic financial services environment
Exposure to enterprise-scale technology implementations

Key Responsibilities

Lead technical solution design and implementation for business requirements
Drive cloud and on-premises infrastructure optimization
Manage data platform development and integration
Oversee application troubleshooting and enhancement
Guide junior team members in solution delivery
Develop UI prototypes and improve user experience
Provide technical consultation on project specifications

Requirements

Education

IT related bachelor's degree or above

Experience

Minimum of 7 years of IT experience, with at least 3 years as System Analyst

Required Skills

C# JavaScript Java Restful API JSON HTML XML MSSQL Oracle DB2 .NET framework Agile methodology Bilingual (English and Mandarin) Problem-solving Communication skills

Certifications

Relevant licenses for regulated activities
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Sauge AI Market Intelligence

Industry Trends

Insurance sector's accelerating digital transformation is driving demand for integrated service delivery specialists Growing emphasis on data-driven decision making in financial services requiring sophisticated data platform expertise Shift towards cloud-native solutions in insurance technology stacks creating need for hybrid infrastructure expertise

Role Significance

Likely leading a team of 3-5 technical specialists while reporting to IT/Digital transformation leadership
Mid-to-senior management position with significant technical leadership responsibilities and strategic input into technology direction

Key Projects

Enterprise application modernization initiatives Cloud migration and hybrid infrastructure optimization Data platform development and integration projects Digital customer experience enhancement programs

Success Factors

Strong balance of technical expertise and business acumen Ability to translate complex business requirements into scalable technical solutions Experience in financial services regulatory environment Leadership capabilities in guiding junior team members

Market Demand

High demand with strong growth trajectory due to insurance sector's digital transformation initiatives and shortage of experienced technical leaders in Hong Kong

Important Skills

Critical Skills

Full-stack development expertise for complex enterprise applications Data platform architecture and integration capabilities Technical leadership and mentoring abilities Business analysis and requirement translation skills

Beneficial Skills

Cloud architecture certification Agile project management certification Insurance domain knowledge Enterprise architecture frameworks

Unique Aspects

Combination of technical leadership and hands-on development requirements unusual for management level
Strong emphasis on bilingual capabilities reflecting regional business needs
Focus on both application development and data platform expertise indicates broad technical scope

Career Growth

2-3 years in role before progression to higher management positions, depending on project success and business impact

Potential Next Roles

IT Service Delivery Manager Technical Architecture Lead Digital Transformation Manager Enterprise Solutions Manager

Company Overview

AIA

AIA is one of Asia's largest insurance and financial services groups with a strong focus on digital transformation and innovation

Market leader in Asia-Pacific insurance sector with significant technology investment and modernization initiatives
Key technology hub in Hong Kong supporting regional operations across Asia-Pacific
Professional corporate environment with emphasis on innovation and service excellence
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