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IT Service Manager - Job Opportunity at A HR EMPLOYMENT SERVICES

Singapore, SG
Full-time
Mid-level
Posted: May 8, 2025
On-site
SGD 90,000 - 120,000 per year based on Singapore public sector IT management positions and required experience level

Benefits

Competitive career development opportunities in enterprise IT management
Project leadership exposure across diverse technical domains
Government sector experience and networking opportunities

Key Responsibilities

Lead strategic IT infrastructure design and implementation projects with direct business impact
Drive service delivery optimization and cost management across enterprise systems
Manage cross-functional project teams and vendor relationships while ensuring compliance with government standards
Oversee datacenter operations and infrastructure management with focus on service quality and efficiency
Develop and implement IT procurement strategies aligned with organizational objectives

Requirements

Education

Bachelor Degree or Master in Information Technology/Information Systems/Computer Science, Business IT or related disciplines

Experience

3-5 years

Required Skills

IT Infrastructure design Project Management Strategy formation Procurement advisory IT Operations Infrastructure Management Datacenter Operation Management Vendor Management Effective interpersonal skills English communication Presentation skills Leadership skills Analytical skills Problem-solving skills
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Sauge AI Market Intelligence

Industry Trends

Digital transformation initiatives in Singapore's public sector are creating increased demand for IT service management expertise with focus on infrastructure modernization Growing emphasis on whole-of-government technology standardization is driving need for managers with cross-agency collaboration experience Shift towards cloud-native infrastructure and hybrid environments requires broader technical knowledge base from IT service managers

Role Significance

Typically managing 5-8 direct reports with matrix responsibility for 15-20 project team members
Mid-level management position with significant operational authority and strategic input on infrastructure decisions

Key Projects

Enterprise infrastructure modernization programs Data center optimization initiatives Cross-agency system integration projects Service delivery framework implementations Technology procurement and vendor management programs

Success Factors

Strong understanding of Singapore government IT policies and procurement frameworks Ability to balance technical expertise with stakeholder management skills Experience in leading cross-functional teams in complex enterprise environments Proven track record in service delivery optimization and cost management

Market Demand

High demand driven by Singapore's Smart Nation initiatives and continued government digital transformation projects

Important Skills

Critical Skills

Infrastructure management expertise critical for maintaining essential government services Project management capabilities essential for coordinating complex multi-stakeholder initiatives Stakeholder management skills crucial for navigating government sector relationships

Beneficial Skills

Cloud technology knowledge valuable for modernization initiatives Agile methodology experience helpful for progressive project delivery Security framework knowledge beneficial for compliance requirements

Unique Aspects

Role combines traditional IT service management with government sector expertise
Position offers exposure to whole-of-government technology initiatives
Opportunity to influence public sector digital transformation

Career Growth

2-3 years in role before progression to senior management, depending on project success and leadership capability development

Potential Next Roles

Head of IT Operations IT Infrastructure Director Technology Program Director Chief Technology Officer

Company Overview

A HR EMPLOYMENT SERVICES

A HR Employment Services specializes in technical talent placement for Singapore government and public sector organizations

Established player in government sector recruitment with strong understanding of public service requirements
Singapore-focused with deep connections in public sector technology initiatives
Professional environment with emphasis on government sector protocols and standards
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