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Jr Analyst, Deal Operations - Job Opportunity at Pluralsight

Remote, IN
Full-time
Entry-level
Posted: May 24, 2025
Remote
USD 35,000 - 45,000 per year. This estimate reflects entry-level sales operations roles in the Indian market supporting North American operations, accounting for the night shift requirement, remote work arrangement, and the specialized nature of deal operations within the technology sector.

Benefits

Competitive compensation packages providing market-aligned total rewards to attract and retain top talent
Comprehensive medical coverage ensuring employee health and wellness support
Unlimited PTO policy offering exceptional work-life balance and personal time flexibility
Summer Fridays initiative providing additional downtime during peak season
Wellness reimbursements supporting holistic employee health and fitness goals
Complimentary Pluralsight subscription delivering continuous learning and professional development
Professional development funds enabling skill advancement and career growth investments
Flexible remote and hybrid work arrangements supporting modern workforce preferences

Key Responsibilities

Drive strategic coordination and resource optimization for sales territories to maximize revenue generation and market penetration
Collaborate directly with high-performing sales teams to achieve critical organizational revenue targets and growth objectives
Deliver exceptional pre-sales client support that positions the company competitively and accelerates deal closure
Master comprehensive platform knowledge to serve as technical authority and trusted advisor for sales initiatives
Partner with Sales Operations and cross-functional teams to create seamless enablement processes that drive productivity
Orchestrate Finance and Legal coordination ensuring contract compliance and revenue recognition accuracy
Generate precise customer quotes that balance competitive positioning with profitability requirements
Streamline vendor agreements and administrative processes to reduce sales cycle friction and improve customer experience
Guide enterprise customers through complex Master Services Agreement processes ensuring successful contract execution
Provide strategic process expertise and tool optimization that directly enables sales team goal achievement
Conduct comprehensive research and data analysis to support high-value selling activities and strategic decision-making
Identify and implement system improvements that drive operational efficiency and scalable growth
Serve as primary field support resource providing critical task management and sales acceleration

Requirements

Education

Bachelor's degree as a minimum qualification is mandatory

Experience

Experience working as a key support member in a fast-paced, technical sales team environment

Required Skills

Salesforce experience a plus Proficiency in MS Office applications (e.g. Word, PowerPoint, Excel) is preferred Proficiency in Google Suite applications (e.g. Docs, Sheets, Slides) is a plus Forward-thinking, collaborative and team-oriented attitude with the ability to think outside of the box Excellent communication skills Strong learning mindset, eager to grow, adapt, and continuously improve in a dynamic environment Ability to build, work within, and improve structured processes Proficiency in service and interpersonal support Ability to optimally prioritize and deliver on critical needs in a timely manner Candidate is required to work in night shift as this role will cover North America region
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Sauge AI Market Intelligence

Industry Trends

Sales operations roles are experiencing unprecedented growth as organizations prioritize revenue optimization and sales efficiency in competitive markets. Companies are increasingly investing in dedicated deal operations specialists to streamline complex sales processes and reduce administrative burden on high-value sales representatives. The technology learning and development sector is undergoing rapid expansion driven by digital transformation initiatives and the critical need for workforce reskilling. Organizations across industries are investing heavily in employee development platforms, creating substantial market opportunities for companies like Pluralsight. Remote-first sales operations models are becoming the industry standard, enabling companies to access global talent pools while reducing operational costs. This shift has created new opportunities for professionals in emerging markets to support North American sales operations through strategic time zone advantages.

Role Significance

Typically supports 8-12 sales representatives as part of a larger sales operations team of 3-5 members, reporting to a Sales Operations Manager or Director of Revenue Operations within the broader revenue organization.
This is a junior-level position designed as an entry point into sales operations with significant growth potential. The role combines operational support with strategic process improvement, positioning the candidate for advancement into senior sales operations or revenue operations leadership roles.

Key Projects

Implementation of sales process automation and workflow optimization initiatives to reduce manual administrative tasks and accelerate deal velocity Development of comprehensive sales enablement materials including competitive analysis, pricing models, and territory-specific market research to support strategic selling efforts Cross-functional collaboration projects with Finance, Legal, and Customer Success teams to streamline contract processes and improve customer onboarding experiences

Success Factors

Exceptional attention to detail and process orientation enabling accurate quote generation and contract management in high-stakes sales environments Strong analytical and problem-solving capabilities to identify process inefficiencies and implement scalable improvements that drive revenue growth Excellent communication and interpersonal skills to effectively collaborate across multiple stakeholder groups and support diverse sales personality types Adaptability and learning agility to master complex technology platforms while staying current with evolving sales methodologies and market conditions Time management and prioritization expertise to handle multiple urgent requests while maintaining quality standards in a fast-paced sales environment

Market Demand

High demand. Sales operations specialists are increasingly critical as organizations focus on revenue optimization and sales efficiency. The combination of technical skills, process improvement capabilities, and sales support expertise makes this role highly valuable in the current market.

Important Skills

Critical Skills

Salesforce proficiency is essential as the primary platform for managing customer relationships, tracking deals, and generating reports that drive sales decisions. Deep CRM knowledge enables effective territory management and accurate pipeline forecasting. Advanced Excel and Google Sheets capabilities are crucial for complex data analysis, financial modeling, and reporting that supports strategic sales decisions. These skills enable efficient processing of large datasets and creation of actionable insights. Exceptional communication skills across written and verbal channels are vital for coordinating with multiple stakeholders, explaining complex processes, and building trusted relationships with sales representatives and customers. Process improvement mindset and analytical thinking are critical for identifying inefficiencies, proposing solutions, and implementing changes that scale across the sales organization.

Beneficial Skills

Business intelligence and data visualization tools expertise would enhance reporting capabilities and provide deeper insights into sales performance trends and optimization opportunities Project management certification or experience would be valuable for leading cross-functional process improvement initiatives and managing complex implementation timelines Financial analysis and pricing strategy knowledge would strengthen quote generation capabilities and support strategic pricing decisions in competitive situations Customer relationship management and client service experience would enhance pre-sales support capabilities and improve customer experience throughout the sales process

Unique Aspects

Night shift requirement creates unique opportunity to work directly with North American sales teams during their business hours, providing real-time support and immediate impact visibility
Exposure to comprehensive technology learning platform provides insider access to cutting-edge technical training and professional development resources
Cross-functional collaboration with Finance, Legal, and Customer Success teams offers broad business exposure typically not available in entry-level positions
Process improvement focus enables direct contribution to organizational efficiency and revenue optimization from day one

Career Growth

18-24 months to senior analyst level with demonstrated performance, 3-4 years to management roles with continued growth and additional certifications in sales operations or revenue management.

Potential Next Roles

Senior Deal Operations Analyst with expanded territory responsibility and strategic process ownership Sales Operations Manager overseeing team operations and cross-functional process improvements Revenue Operations Specialist focusing on data analysis and sales performance optimization Customer Success Operations roles leveraging client support and process improvement experience

Company Overview

Pluralsight

Pluralsight is a leading technology workforce development company that provides comprehensive learning platforms specifically designed for technical skill advancement. The company serves thousands of organizations globally, focusing on critical technology areas including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning.

Pluralsight maintains a strong position in the competitive learning and development technology sector, competing with established players while carving out a specialized niche in technical workforce development. The company's focus on highly curated, expert-developed content positions it well in the growing corporate learning market.
This role represents Pluralsight's strategic expansion into global talent markets, leveraging India's strong technology workforce to support North American sales operations. The time zone advantage enables 24/7 sales support coverage while accessing highly skilled professionals in a cost-effective market.
Pluralsight emphasizes continuous learning, autonomy, and collaboration, creating an environment that values professional development and innovation. The company's mission-driven approach and commitment to diversity and belonging suggests a supportive culture for professional growth and career advancement.
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