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Learning & Development (L&D) Manager (1 Year Contract) - Job Opportunity at NTUC Health Co-operative Limited

Singapore, Singapore
Contract
Senior
Posted: July 29, 2025
On-site
SGD 80,000 - 100,000 per year based on senior-level L&D management roles in Singapore's healthcare sector, with potential for higher compensation given NTUC Health's market position and the specialized healthcare industry experience required.

Benefits

Partnership with Employment and Employability Institute (e2i) providing additional career development and networking opportunities within Singapore's tripartite employment ecosystem
Access to comprehensive healthcare and eldercare services ecosystem given NTUC Health's integrated service portfolio
Professional development opportunities within Singapore's largest active ageing and senior care service provider
Exposure to diverse business units spanning healthcare, eldercare, and community services offering broad sectoral experience
Mentorship and guidance support structure with direct reporting to Head of Talent Management

Key Responsibilities

Lead strategic design and deployment of enterprise-wide Learning Management System (LMS) impacting organizational learning infrastructure across all business units
Drive organizational capability enhancement through comprehensive learning needs assessments and targeted skill gap interventions across diverse healthcare and eldercare divisions
Develop and facilitate high-impact learning initiatives that directly elevate team performance and departmental capabilities across multiple service lines
Execute strategic partnership initiatives with Business Unit Heads to align learning strategies with organizational goals and drive business outcomes
Provide data-driven insights through monitoring, evaluation, and reporting on learning program effectiveness and organizational impact
Lead talent identification and leadership development programs critical for succession planning and organizational sustainability
Drive organizational development initiatives by collaborating with senior leaders on change management strategies and effectiveness improvements
Provide strategic mentorship and team guidance while maintaining accountability to senior leadership for learning and development outcomes

Requirements

Education

At least a recognised basic Degree or a Master's qualification

Experience

At least 8 years of proven track record in mid to large sized, fast-paced organisations and relevant work experience in talent management, learning and organisation development

Required Skills

confident communicator who builds strong partnerships across all levels of the organisation, both internally and externally proactive, self-motivated team player who thrives in managing multiple projects and competing priorities detail-oriented with strong project management and organisational skills Learning Management System (LMS) design and deployment learning needs assessments skill gap analysis learning program development and facilitation talent identification and leadership development organisational development

Certifications

ACTA, ACLP or equivalent certifications
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Sauge AI Market Intelligence

Industry Trends

Singapore's rapidly aging population is driving unprecedented demand for healthcare and eldercare professionals, creating a critical need for robust learning and development infrastructure to upskill existing workforce and attract new talent to the sector. The healthcare industry is experiencing significant digital transformation with increasing adoption of Learning Management Systems and digital learning platforms, requiring L&D professionals who can bridge traditional healthcare training with modern technology-enabled learning approaches. Community care and eldercare sectors are facing acute talent shortages across all levels, making strategic talent development and leadership pipeline creation essential for organizational sustainability and service delivery continuity. Government initiatives under Singapore's SkillsFuture and Healthier SG programs are creating additional funding and support mechanisms for healthcare workforce development, increasing the strategic importance of L&D roles in capturing these opportunities.

Role Significance

Likely managing a team of 3-5 L&D specialists and training coordinators while collaborating with multiple stakeholders across business units, given the scope of responsibilities spanning LMS deployment, program development, and organizational development initiatives.
Senior management position with significant organizational impact, evidenced by direct partnership with Business Unit Heads, responsibility for enterprise-wide learning systems, and accountability for talent development across all business divisions within Singapore's largest eldercare service provider.

Key Projects

Enterprise-wide Learning Management System implementation affecting hundreds of healthcare and eldercare professionals across multiple service lines Leadership development pipeline creation for succession planning in critical healthcare management roles Organizational capability transformation initiatives to support business expansion and service diversification Integration of learning strategies across diverse business units including nursing homes, home care, active aging programs, and family medicine clinics

Success Factors

Deep understanding of healthcare and eldercare operational challenges combined with proven ability to translate these into effective learning interventions that directly impact patient and resident care quality Strategic partnership building capabilities to navigate complex stakeholder relationships across diverse business units while maintaining alignment with organizational objectives and regulatory requirements Technology proficiency in Learning Management Systems and digital learning platforms essential for modernizing training delivery across geographically distributed healthcare service locations Change management expertise to drive organizational development initiatives that support NTUC Health's continued expansion and service diversification in Singapore's competitive healthcare market Data-driven approach to learning program evaluation and continuous improvement, demonstrating ROI on learning investments to senior leadership and supporting evidence-based decision making

Market Demand

High demand driven by Singapore's aging demographics, healthcare workforce shortages, and increasing recognition of learning and development as critical for healthcare service quality and organizational resilience.

Important Skills

Critical Skills

Learning Management System expertise is absolutely essential as the role specifically requires leading LMS design and deployment across a complex multi-service healthcare organization, making this technical capability fundamental to role success and organizational digital transformation objectives Healthcare sector knowledge and understanding of regulatory requirements for clinical and care staff training is critical given the specialized nature of eldercare and healthcare service delivery standards in Singapore Strategic partnership building and stakeholder management skills are fundamental given the requirement to work directly with Business Unit Heads across diverse service areas while maintaining alignment with organizational goals and regulatory compliance Change management and organizational development expertise is critical for driving effectiveness improvements and enabling organizational change across established healthcare service delivery models

Beneficial Skills

Familiarity with Singapore's SkillsFuture and national workforce development programs would enhance ability to secure additional funding and support for learning initiatives while aligning with national healthcare workforce development priorities Experience with healthcare quality accreditation processes and regulatory compliance training would add significant value given NTUC Health's comprehensive service portfolio and regulatory oversight requirements Project management certification and agile methodology experience would enhance ability to manage multiple competing priorities and complex cross-functional initiatives across diverse business units Data analytics and learning measurement capabilities would strengthen ability to demonstrate ROI and learning program effectiveness to senior leadership and support evidence-based decision making

Unique Aspects

Partnership with Employment and Employability Institute (e2i) providing unique access to Singapore's national workforce development ecosystem and tripartite employment support mechanisms not available in typical private sector L&D roles
Opportunity to shape learning and development strategy across diverse healthcare service lines from family medicine to specialized eldercare, providing broader sectoral experience than single-focus healthcare organizations
Direct involvement in addressing Singapore's national aging population challenges through workforce capability development, offering meaningful social impact beyond typical corporate L&D roles
Access to NTUC enterprise resources and network effects, providing career development opportunities across Singapore's largest labor movement and cooperative ecosystem

Career Growth

Career progression to senior leadership roles typically achievable within 3-5 years given the strategic nature of this role and Singapore's growing healthcare sector demand for experienced L&D leaders

Potential Next Roles

Head of Talent Management and Learning & Development with expanded responsibility for overall human capital strategy across NTUC Health's growing service portfolio Director of Organizational Development role focusing on strategic transformation initiatives within Singapore's healthcare sector Regional Learning and Development leadership positions within larger healthcare organizations expanding across Southeast Asia Chief Learning Officer positions in healthcare organizations or transition to healthcare consulting roles specializing in workforce development and organizational capability building

Company Overview

NTUC Health Co-operative Limited

NTUC Health Co-operative Limited stands as one of Singapore's most established and comprehensive healthcare and eldercare service providers, operating under the NTUC enterprise umbrella with close to three decades of operational experience and a mission focused on achieving 'health for life' for seniors and families.

Market leader position as among the largest providers of active aging, senior day care, nursing home, and home personal care services in Singapore, with significant competitive advantages through integrated service delivery and strong community trust built over nearly 30 years of operation.
Dominant Singapore market presence with strategic positioning to influence national healthcare and eldercare policy through NTUC's tripartite relationships, providing employees with exposure to high-level healthcare sector decision-making and policy development processes.
Collaborative, mission-driven environment emphasizing social impact and community service, with strong emphasis on professional development and career growth supported by NTUC's broader organizational resources and commitment to workforce development
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