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Loan Agency Manager - Ashley Neild - Job Opportunity at Alter Domus

London, GB
Full-time
Senior
Posted: August 21, 2025
Hybrid
Based on London market conditions for senior loan agency management roles, compensation typically ranges from £70,000-£95,000 annually, with potential for performance bonuses of 20-30%. The role's European scope and Alter Domus's market position suggest positioning toward the higher end of this range.

Benefits

Comprehensive Employee Assistance Program providing 24/7 mental health and wellness support, positioning the company as employee-centric in a high-stress financial services environment
Industry-leading Alter Domus Academy with six specialized learning zones and LinkedIn Learning integration, demonstrating significant investment in professional development beyond typical market offerings
Professional accreditation support including ACCA certification and dedicated study leave, providing substantial career advancement value in the financial services sector
Flexible work arrangements with generous holiday allowances plus personalized birthday leave, reflecting progressive work-life balance policies
Structured mentoring programs throughout career progression, offering personalized guidance typically reserved for senior executive roles
Active sports, events and social committees across global offices, fostering international networking opportunities and cultural engagement
Employee Share Plan investment opportunities, allowing direct participation in company growth and aligning employee interests with business success

Key Responsibilities

Serve as strategic escalation authority for European transaction portfolios, directly impacting multi-million dollar deal outcomes and client relationships across international markets
Lead negotiation of administrative provisions within Credit Agreements, influencing legal frameworks that govern complex financial transactions and risk management protocols
Drive systematic oversight of agency platform updates and credit agreement implementations, ensuring operational excellence and regulatory compliance across diverse client portfolios
Orchestrate comprehensive fee management including calculation, invoicing and disbursement processes, directly affecting client profitability and revenue recognition for high-value transactions
Manage complex funds coordination for initial funding, closings, and lender position transfers, facilitating seamless capital movement in time-sensitive deal environments
Supervise ongoing facility maintenance and loan lifecycle management including rollovers, rate settings, conversions, and amendments, ensuring optimal client service delivery and operational efficiency
Execute precise collection and disbursement of interest, principal and fee payments to lenders while managing new borrowing coordination, maintaining fiduciary responsibility for substantial capital flows
Function as primary escalation point for borrowers and lenders while ensuring strict compliance with Credit Agreement terms, protecting both client interests and company legal standing
Develop and mentor key team leaders while building strategic internal and external partnerships, directly influencing organizational capability and client relationship strength
Lead recruitment, training and development of professional teams while implementing strategic operational improvements and best practices across loan agency operations

Requirements

Education

BA/BS in Business, Finance, Accounting or equivalent

Experience

5+ years of investment management operations experience or bank loan agency/syndication experience

Required Skills

Ability to independently research and resolve complex problems Ability to collaborate with internal groups and external clients; strong verbal/written communication skills Demonstrated analytical skills, strong working knowledge of fundamental financial/accounting/business concepts and a strong, proactive interest in learning and mastering new concepts Strong Microsoft Excel skills and experience, knowledge or familiarity with Bloomberg, performance systems, and other loan research and analysis tools
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Sauge AI Market Intelligence

Industry Trends

The alternative investment industry is experiencing unprecedented growth with assets under management reaching record highs, driving increased demand for specialized loan agency services and operational expertise. The sector's complexity continues to evolve with new regulatory requirements and sophisticated transaction structures requiring advanced technical capabilities. European credit markets are witnessing significant consolidation and digitization trends, with loan agency operations becoming increasingly technology-driven while maintaining the need for experienced professionals who can navigate complex deal structures and regulatory environments. The post-pandemic financial landscape has accelerated the adoption of hybrid work models in financial services, while simultaneously increasing the emphasis on operational resilience and sophisticated risk management frameworks across alternative investment platforms.

Role Significance

Typically manages a team of 8-15 professionals including loan agency support staff, junior analysts, and administrative personnel, while coordinating with multiple internal departments and external stakeholders across various European jurisdictions.
This is a senior management position with significant operational responsibility, serving as the primary escalation point for European transactions and directly managing team development. The role combines technical expertise with leadership accountability, positioning the holder as a key operational decision-maker within the organization's European alternative investment operations.

Key Projects

Implementation of new agency system capabilities to support evolving credit agreement structures and regulatory requirements Development of comprehensive training programs for loan lifecycle management and industry best practices Strategic operational efficiency initiatives focused on workflow optimization and technology integration Cross-border transaction coordination involving multiple currencies and regulatory frameworks Client relationship management for high-value alternative investment portfolios across European markets

Success Factors

Mastery of complex financial instruments and credit agreement structures combined with the ability to navigate evolving regulatory environments across multiple European jurisdictions, ensuring both compliance and operational efficiency in high-stakes transactions. Exceptional leadership and communication capabilities enabling effective management of diverse teams while maintaining strong relationships with sophisticated institutional clients, borrowers, and lending groups across international markets. Advanced analytical skills coupled with technology proficiency in Bloomberg, loan management systems, and financial modeling tools, allowing for data-driven decision-making and accurate risk assessment in complex transaction environments. Strong project management and process improvement capabilities essential for implementing operational efficiencies, managing multiple concurrent transactions, and ensuring seamless coordination of time-sensitive funding operations. Deep understanding of alternative investment industry dynamics and trends, enabling proactive adaptation to market changes and the ability to provide strategic guidance to both internal teams and external clients.

Market Demand

High demand driven by continued growth in alternative investments, regulatory complexity, and the specialized skill set required for loan agency operations in European markets.

Important Skills

Critical Skills

Advanced Excel proficiency and Bloomberg terminal expertise are fundamental requirements for managing complex financial calculations, market data analysis, and reporting functions that directly impact transaction accuracy and client deliverables in high-stakes alternative investment environments. Strong communication and collaboration abilities are essential given the role's function as an escalation point for borrowers, lenders, and internal teams, requiring the ability to manage sensitive negotiations and resolve complex issues while maintaining professional relationships across multiple stakeholder groups. Deep analytical capabilities combined with financial and accounting knowledge form the foundation for understanding complex credit structures, evaluating deal documentation, and ensuring compliance with sophisticated agreement terms that govern multi-million dollar transactions. Leadership and mentoring skills are critical for developing team capabilities, managing recruitment and training initiatives, and building the organizational capacity necessary to handle growing client demands and evolving market requirements.

Beneficial Skills

Knowledge of alternative investment structures including private equity, credit funds, and other sophisticated investment vehicles would enhance the ability to understand client needs and provide strategic operational support. Familiarity with regulatory frameworks across multiple European jurisdictions would strengthen the ability to navigate complex cross-border transactions and ensure compliance with evolving financial services regulations. Project management certification or experience would support the role's responsibility for implementing operational improvements and managing strategic initiatives across multiple concurrent priorities. Understanding of emerging financial technology solutions and digital transformation trends in loan agency operations would position the individual to lead innovation initiatives and operational modernization efforts.

Unique Aspects

The role combines traditional loan agency responsibilities with the specialized requirements of alternative investment structures, requiring expertise in both conventional credit operations and sophisticated investment fund mechanics.
Direct involvement in European cross-border transactions provides exposure to multiple regulatory frameworks and currencies, offering exceptional professional development opportunities in international finance.
The position offers unusual visibility into high-value alternative investment strategies and structures, providing insights into market trends and investment approaches typically reserved for more senior roles.
Integration with Alter Domus's comprehensive service platform allows for collaboration across fund administration, corporate services, and operational functions, broadening professional experience beyond traditional loan agency scope.

Career Growth

Progression to director-level roles typically occurs within 3-5 years given the seniority of current responsibilities, with potential for regional leadership positions within 5-7 years based on performance and business expansion.

Potential Next Roles

Regional Head of Loan Agency Operations overseeing broader European or global portfolios Director of Alternative Investment Operations with expanded responsibility across multiple service lines Client Relationship Director focusing on business development and strategic account management Head of Credit Operations at alternative investment firms or institutional lending organizations Senior roles at major investment banks specializing in loan syndication and agency services

Company Overview

Alter Domus

Alter Domus stands as one of the world's leading integrated solutions providers for the alternative investment industry, serving 90% of the top 30 asset managers in the alternatives space. The company operates as a comprehensive service provider offering fund administration, corporate services, and specialized operational support to sophisticated institutional clients across the alternative investment ecosystem.

The company holds a dominant market position in the alternative investment services sector, with over 6,000 professionals across 24 countries representing significant scale and international reach. Their client base of top-tier asset managers indicates strong market credibility and competitive positioning in high-value, complex transaction environments.
The London office serves as a critical European hub for Alter Domus's operations, positioned to serve the substantial European alternative investment market including private equity, credit funds, and other sophisticated investment structures. The location provides strategic access to major financial centers and regulatory environments across the European Union and United Kingdom.
The organization emphasizes merit-based progression, open communication across all levels, and individualized career development paths. The company's investment in the Alter Domus Academy and comprehensive benefits package reflects a commitment to employee development and retention in a competitive talent market.
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