Home Jobs Loyalty Data & Insights Manager
Back to Jobs

Loyalty Data & Insights Manager - Job Opportunity at Sephora

Dubai, United Arab Emirates
Full-time
Senior
Posted: May 5, 2025
On-site
USD 90,000 - 120,000 annually based on Dubai market rates for senior analytics roles in retail

Benefits

Opportunity to work with a leading global beauty retailer
Professional development in data analytics and retail
Exposure to global markets and teams
Career advancement opportunities in retail analytics

Key Responsibilities

Strategic oversight of Beauty Pass loyalty program analytics and optimization
Leadership of data-driven decision making across organization
Management of cross-functional stakeholder relationships and data request fulfillment
Development and maintenance of critical loyalty KPIs and reporting infrastructure
Team leadership and professional development of analytics staff

Requirements

Education

Bachelors degree in Analytics, Computer Science or equivalent

Experience

5+ years of relevant experience in pulling and analyzing large datasets

Required Skills

Power BI proficiency Large dataset analysis Project management Stakeholder management Communication skills Team leadership Retail analytics Data visualization KPI tracking A/B testing
Advertisement
Ad Space

Sauge AI Market Intelligence

Industry Trends

The beauty retail sector is experiencing rapid digital transformation with increased focus on personalization and data-driven customer engagement Loyalty programs are becoming central to retail strategy as first-party data becomes more valuable in a cookie-less future Integration of offline and online customer behavior analysis is becoming crucial for omnichannel retail success

Role Significance

Likely managing a team of 3-5 data analysts based on scope of responsibilities and organization size
Senior management position with direct impact on business strategy and customer retention initiatives

Key Projects

Loyalty program optimization and performance tracking Customer segmentation and targeting strategy development Cross-channel analytics infrastructure development Stakeholder reporting and analytics democratization

Success Factors

Strong balance of technical expertise and business acumen Ability to translate complex data insights into actionable business recommendations Excellence in stakeholder management across multiple departments Strategic thinking with focus on measurable business impact

Market Demand

High demand position due to increasing focus on customer loyalty and data-driven decision making in retail sector, particularly in the Middle East market where digital transformation is accelerating

Important Skills

Critical Skills

Advanced analytics and data interpretation skills for complex customer behavior analysis Strategic thinking and business acumen to drive program optimization Stakeholder management abilities to influence cross-functional teams Team leadership and development capabilities

Beneficial Skills

Knowledge of beauty retail sector Experience with loyalty program optimization Understanding of Middle East retail market dynamics Change management experience

Unique Aspects

Combination of technical data management and strategic business impact
Focus on luxury retail sector with high-value customer base
Strong emphasis on team development and stakeholder management

Career Growth

2-3 years in role before progression to director level, depending on business impact and organizational growth

Potential Next Roles

Head of Customer Analytics Director of Business Intelligence Chief Data Officer VP of Customer Experience

Company Overview

Sephora

Sephora is a global leader in beauty retail with a strong presence in the Middle East through its partnership with Chalhoub Group

Leading position in premium beauty retail with strong digital presence and loyal customer base
Strategic role at regional headquarters managing Middle East market data strategy
Fast-paced, innovation-focused environment with strong emphasis on customer experience and digital transformation
Advertisement
Ad Space
Apply Now

Data Sources & Analysis Information

Job Listings Data

The job listings displayed on this platform are sourced through BrightData's comprehensive API, ensuring up-to-date and accurate job market information.

Sauge AI Market Intelligence

Our advanced AI system analyzes each job listing to provide valuable insights including:

  • Industry trends and market dynamics
  • Salary estimates and market demand analysis
  • Role significance and career growth potential
  • Critical success factors and key skills
  • Unique aspects of each position

This integration of reliable job data with AI-powered analysis helps provide you with comprehensive insights for making informed career decisions.