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Management Associate - Job Opportunity at THINK TEACH ACADEMY PTE. LTD.

Singapore, Singapore
Full-time
Entry-level
Posted: June 27, 2025
On-site
SGD 5,500 - 6,000 per month

Benefits

Comprehensive professional development program with structured training in subject mastery and pedagogical skills, providing significant career advancement opportunities in the education sector
Medical benefits package ensuring healthcare coverage and financial security for employees
Flexible work arrangements enabling work-life balance while maintaining operational efficiency
Paid leave and public holidays providing adequate rest and personal time
Team building events and workshops fostering collaborative work environment and continuous learning
Career development opportunities with clear pathways for advancement within the organization
5-day work week structure optimizing productivity while ensuring adequate rest periods

Key Responsibilities

Lead and deliver high-quality primary-level educational programs across English, Mathematics, and Science, directly impacting student academic outcomes and institutional reputation
Design and develop comprehensive lesson materials and curriculum content that align with educational standards and drive student engagement
Create compelling teaching videos for marketing initiatives, contributing to brand visibility and student acquisition strategies
Build and maintain strategic relationships with parents through regular communication and detailed student progress feedback, ensuring high client satisfaction and retention
Manage client inquiries and resolve issues efficiently, maintaining the academy's reputation for excellent customer service
Oversee client account management and generate comprehensive reports to support business decision-making and performance tracking
Collaborate with cross-functional teams including sales, marketing, and operations to enhance overall client experience and drive business growth

Requirements

Education

A good Bachelor's degree

Experience

1–3 years in client servicing or related roles preferred

Required Skills

Fluent in English Strong interpersonal and communication skills Positive, proactive, and detail-oriented Available to work on weekends (Sat/Sun) Willing to travel across branches when needed Familiarity with CRM tools is a plus
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Sauge AI Market Intelligence

Industry Trends

Singapore's education sector is experiencing significant growth in private tuition and enrichment programs, driven by intense academic competition and parents' increasing investment in their children's education. The PSLE (Primary School Leaving Examination) preparation market has become particularly lucrative, with specialized centers commanding premium fees for proven results. Digital transformation in education is accelerating, with hybrid learning models becoming standard. Organizations are investing heavily in video content creation and online learning platforms to complement traditional classroom instruction, creating new revenue streams and market differentiation opportunities. The regulatory environment for private education providers in Singapore is becoming more stringent, with increased emphasis on quality assurance and teacher qualifications. This trend favors established players with strong compliance frameworks and professional development programs.

Salary Evaluation

The offered salary range of SGD 5,500-6,000 monthly (approximately SGD 66,000-72,000 annually) is competitive for entry-level management roles in Singapore's private education sector. This compensation is above the median for similar positions and reflects the specialized nature of PSLE preparation and the requirement for weekend work.

Role Significance

Typical management associates in similar education centers work within teams of 8-15 staff members, including teachers, administrative personnel, and support staff. The role often involves coordinating with 3-5 direct colleagues while reporting to center managers or regional directors.
This is a mid-entry level role that combines individual contributor responsibilities with management elements. The position serves as a bridge between pure teaching roles and senior management, offering significant exposure to business operations while maintaining direct student impact.

Key Projects

Development and implementation of new curriculum modules aligned with MOE requirements and market demands Creation of comprehensive video content libraries for marketing and supplementary learning purposes Design and execution of parent engagement programs to improve satisfaction scores and retention rates Cross-center standardization initiatives to ensure consistent quality and operational efficiency

Success Factors

Exceptional communication skills to effectively engage with diverse stakeholders including students, parents, and internal teams, as this role requires constant relationship management and conflict resolution Strong pedagogical foundation combined with business acumen to balance educational excellence with commercial objectives, ensuring sustainable growth while maintaining academic standards Adaptability and resilience to manage the demanding schedule including weekend work and multi-location responsibilities, while maintaining high performance standards Technology proficiency to leverage CRM systems and create engaging digital content that supports both teaching and marketing objectives

Market Demand

High demand exists for qualified education professionals who can combine teaching excellence with business acumen. The dual teaching-management role is particularly sought after as education centers seek versatile professionals who can drive both academic outcomes and business growth.

Important Skills

Critical Skills

Communication skills are paramount as the role requires effective interaction with students, parents, and colleagues across multiple contexts. Strong communication directly impacts student outcomes, parent satisfaction, and team collaboration, making it the foundation for success in this position. Teaching and curriculum development abilities are essential for delivering quality education and maintaining the academy's reputation. These skills directly influence student performance and parent satisfaction, which are key metrics for business success. Client relationship management capabilities are crucial for maintaining high retention rates and generating positive word-of-mouth referrals. In the competitive tuition market, strong client relationships often determine long-term business viability.

Beneficial Skills

CRM and technology proficiency enhances operational efficiency and enables data-driven decision making, increasingly important as education centers adopt more sophisticated management systems Video production and digital content creation skills align with industry trends toward hybrid learning models and digital marketing, providing competitive advantage in market positioning Cross-cultural communication abilities valuable given Singapore's diverse population and the international nature of many families seeking premium education services

Unique Aspects

The role uniquely combines teaching, content creation, and business management responsibilities, providing comprehensive experience across multiple functional areas within the education sector
Weekend work requirement offers access to peak business hours in the tuition industry, providing valuable exposure to high-impact teaching periods and parent interactions
Multi-center travel requirement develops operational versatility and broader organizational perspective, valuable for future leadership roles
Video content creation responsibility provides modern marketing skills that are increasingly valuable in the digital education landscape

Career Growth

Career progression typically occurs within 18-36 months given the rapid growth of the education sector in Singapore and the comprehensive skill development this role provides. High performers often advance to management positions within 2 years.

Potential Next Roles

Center Manager or Academic Director positions within 2-3 years, overseeing multiple programs and larger teams Regional Operations Manager roles managing multiple centers and strategic initiatives Curriculum Development Manager focusing on content creation and pedagogical innovation Business Development Manager in education sector, leveraging client relationship experience

Company Overview

THINK TEACH ACADEMY PTE. LTD.

Think Teach Academy operates as a specialized PSLE preparation center with a focused approach to primary education in core subjects. The company has established a multi-center presence in Singapore with strategic locations in affluent areas, indicating a premium positioning in the market.

The company appears to be a mid-tier player in Singapore's competitive tuition market, with sufficient scale to operate multiple centers but still growing its market presence. The emphasis on research-backed methodologies and technology integration suggests positioning against both traditional tuition centers and larger corporate education providers.
With four centers in strategic locations including Bukit Timah, Siglap, and Upper Thomson, the company has established presence in key residential areas with high academic expectations. This geographic spread indicates successful local market penetration and potential for further expansion.
The organization appears to foster a collaborative, growth-oriented culture with emphasis on professional development and team engagement. The combination of structured training programs and flexible work arrangements suggests a modern approach to employee development and retention.
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