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Manager 2, Business Operations - Job Opportunity at Georgia Department of Corrections

Forsyth, US
Full-time
Mid-level
Posted: April 7, 2025
On-site
USD 56,310 - 91,043 per year

Benefits

State government benefits package
Retirement pension system
Healthcare coverage
Professional development opportunities
Paid time off

Key Responsibilities

Lead Field Services Unit with direct reporting to Deputy Director of Facilities/Admin Support
Oversee administrative segregation and TIER program management
Develop and implement operational policies and procedures
Manage statistical reporting and analysis initiatives
Direct process improvement and operational efficiency programs
Supervise staff and coordinate cross-functional teams

Requirements

Education

Bachelor's degree in operations management, business administration, or related field

Experience

7 years professional experience with 3 years in management, or 3 years as Mgr, Business Ops (GSM010)

Required Skills

Policy development and editing Statistical analysis and reporting Administrative segregation knowledge TIER program expertise Microsoft Office proficiency Leadership and supervision Process improvement Operational management

Certifications

POST IT certification (preferred)
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Sauge AI Market Intelligence

Industry Trends

Correctional facilities are increasingly focusing on data-driven operations and compliance management, requiring sophisticated business operations leadership. There's growing emphasis on rehabilitation programs and administrative efficiency in corrections, creating demand for managers with both operational and program management expertise. Technology integration in corrections management is becoming more critical, driving need for leaders with both traditional corrections knowledge and modern management tools expertise.

Salary Evaluation

The offered salary range is competitive for public sector corrections management in Georgia, aligning with similar roles in state government. Market rate for private sector equivalent positions would be 15-20% higher.

Role Significance

Typically manages 5-10 direct reports with broader influence over facility operations staff
Mid-level management position with significant operational authority and program oversight responsibilities

Key Projects

Policy modernization and compliance programs Operational efficiency improvements Administrative segregation program management Statistical reporting system development Staff training and development initiatives

Success Factors

Strong understanding of corrections operations and regulatory environment Ability to balance security requirements with operational efficiency Experience in policy development and implementation Data analysis and reporting expertise Change management and staff development capabilities

Market Demand

Moderate to high demand, driven by increasing complexity of corrections operations and focus on rehabilitation programs

Important Skills

Critical Skills

Corrections operations knowledge - Essential for understanding unique facility management challenges Policy development expertise - Critical for maintaining compliance and operational standards Data analysis capabilities - Necessary for performance monitoring and reporting Leadership skills - Required for managing diverse teams in high-stress environment

Beneficial Skills

Project management certification Advanced degree in criminal justice or public administration Experience with rehabilitation program development Knowledge of public sector budgeting and resource allocation

Unique Aspects

Role combines traditional corrections management with modern business operations practices
Opportunity to influence system-wide operational policies
Balance of administrative and program management responsibilities

Career Growth

2-4 years in role before advancement, depending on performance and organizational needs

Potential Next Roles

Deputy Director of Operations Facility Director Regional Operations Director Chief of Administrative Services

Company Overview

Georgia Department of Corrections

The Georgia Department of Corrections is one of the largest state correctional systems in the US, responsible for supervising over 50,000 inmates

Leading state-level corrections organization with significant operational scope and community impact
Major employer in central Georgia with facilities across the state
Structured, protocol-driven environment with emphasis on security, compliance, and professional development
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