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Manager - Digital Branches - Job Opportunity at Abu Dhabi Islamic Bank (ADIB)

Abu Dhabi, United Arab Emirates
Full-time
Senior
Posted: January 15, 2025
On-site
AED 45,000-60,000 monthly (USD 12,250-16,350 monthly)

Benefits

Digital innovation leadership exposure
Islamic banking expertise development
Strategic management experience
Career advancement in digital banking
Regional banking sector exposure

Key Responsibilities

Lead digital branch network development and expansion strategy
Drive customer migration from traditional to digital channels
Manage performance and optimization of digital branch operations
Lead sales and customer engagement initiatives through digital channels
Develop and expand digital service catalog
Oversee team of Customer Relationship Officers and remote tellers
Implement data-driven performance tracking systems
Coordinate cross-functional initiatives with IT and marketing

Requirements

Education

Bachelor's degree in business administration (Master's preferred)

Experience

10 years

Required Skills

Retail banking expertise Digital channel management ITM and CDM systems knowledge Leadership and team management Data analytics Cross-functional collaboration Change management Strategic planning Sales management
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Sauge AI Market Intelligence

Industry Trends

Rapid digital transformation in Middle East banking Shift from traditional to digital-first banking models Integration of AI and automation in branch operations Focus on reducing operational costs through digitalization Growing competition from fintech in UAE banking sector

Role Significance

Estimated 15-25 direct and indirect reports across digital branches
Senior management position with strategic impact on digital transformation

Key Projects

Digital branch network expansion Customer migration initiatives Digital service catalog development Sales performance optimization Technology integration programs

Success Factors

Strong understanding of UAE banking regulations Ability to drive digital adoption in traditional banking market Experience with change management in conservative banking environment Track record of achieving digital channel migration targets Cross-cultural communication skills

Market Demand

High - Critical role in MENA region's digital banking transformation

Important Skills

Critical Skills

Digital banking transformation expertise Islamic banking knowledge Change management capability Strategic planning experience Team leadership in multicultural environment

Beneficial Skills

Fintech partnership experience Customer journey mapping Agile methodology knowledge Regional banking market understanding

Unique Aspects

Combination of traditional Islamic banking with digital innovation
Strategic role in regional banking transformation
High-visibility position in major financial institution

Career Growth

2-3 years in role before advancement opportunity

Potential Next Roles

Head of Digital Banking Chief Digital Officer Head of Retail Banking Director of Alternative Channels

Company Overview

Abu Dhabi Islamic Bank (ADIB)

Major Islamic banking institution in UAE with strong digital transformation focus

Leading Islamic bank in UAE with significant market share
Strong presence in MENA region with expansion plans
Professional Islamic banking environment with focus on innovation within Shariah compliance
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