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Manager Maintenance Compliance - Job Opportunity at Australia Post

Richmond VIC, Australia
Full-time
Senior
Posted: May 30, 2025
Hybrid
AUD 120,000 - 150,000 per year based on senior management level responsibilities, national scope, critical infrastructure focus, and Australia Post's position as a major government enterprise with competitive compensation structures for specialized technical leadership roles.

Benefits

Opportunity to work in a high-impact national role with visibility across critical infrastructure, positioning professionals at the forefront of operational excellence
Autonomy and influence within a federated organizational model, enabling strategic decision-making and professional growth
Comprehensive diversity and inclusion workplace environment with disability-confident recruitment status
Barrier-free recruitment process and workplace accommodations for employees with disabilities
Gender-equitable recruitment experience and bias-free processes ensuring fair career advancement

Key Responsibilities

Lead the expansion of maintenance compliance frameworks for Australia Post's and StarTrack's automated plant and equipment across the national operating network, directly impacting operational reliability and business continuity
Enhance maintenance reporting systems to drive improved effectiveness while identifying and prioritizing risks, establishing data-driven decision-making processes that optimize resource allocation
Provide executive leadership with confidence in processing system condition, performance, and longevity through comprehensive oversight and strategic planning
Direct and indirect leadership of planning and compliance specialists, building high-performing teams that deliver measurable business outcomes
Develop cross-functional frameworks supporting balanced maintenance approaches across efficiency, safety, reliability, and risk appetite objectives
Prioritize, mobilize, and oversee continuous improvement initiatives and projects to uplift maintenance effectiveness and efficiency, driving competitive advantage through operational excellence
Collaborate with operational teams and functional areas to ensure maintenance strategies align with broader business objectives and regulatory requirements

Requirements

Education

Bachelor's degree in engineering, industrial automation, or a related field; Master's degree an advantage

Experience

Proven experience in mechanical, electrical and systems maintenance, compliance management, or a related role, ideally within a manufacturing, logistics, or technology environment

Required Skills

Strong industry knowledge of regulations and standards related to plant and equipment, including Federal Government's Security of Critical Infrastructure Act, Management of Plant Code of Practice, and other regulatory requirements and best-practice guidelines Proficiency in maintenance management software (SAP and/or MEX preferred) and compliance tracking tools Proven experience in influencing business leaders to embrace risk-based, long-term maintenance decision making Strong understanding of the competitive logistics/supply chain environment including key commercial drivers such as DIFOT and NPS Strategic and commercially astute thinking with ability to work independently and collaboratively Strong interpersonal skills and ability to build relationships across Australia Adaptable and able to thrive in a dynamic, fast-paced environment
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Sauge AI Market Intelligence

Industry Trends

The logistics and postal services industry is experiencing unprecedented digital transformation driven by e-commerce growth, requiring sophisticated automated sortation systems and predictive maintenance strategies to handle increasing package volumes while maintaining service quality standards. Critical infrastructure protection has become a national security priority across developed nations, with governments implementing stricter compliance frameworks like Australia's Security of Critical Infrastructure Act, creating demand for specialized compliance professionals who can navigate complex regulatory environments. Industry 4.0 technologies including IoT sensors, AI-driven predictive analytics, and digital twin technologies are revolutionizing maintenance management, shifting focus from reactive to predictive maintenance strategies that optimize equipment lifecycle and reduce operational costs. Supply chain resilience has emerged as a strategic imperative following global disruptions, with organizations investing heavily in maintenance compliance roles to ensure operational continuity and minimize system downtime that could impact customer service levels.

Role Significance

Likely managing 8-15 direct and indirect reports including planning specialists, compliance officers, and regional maintenance coordinators across Australia's major metropolitan markets.
Senior management position with national scope and direct influence on critical infrastructure operations, requiring strategic thinking and the ability to impact enterprise-wide maintenance effectiveness while managing regulatory compliance across multiple jurisdictions.

Key Projects

Implementation of enterprise-wide maintenance compliance frameworks incorporating federal regulatory requirements and industry best practices Development of risk-based maintenance decision-making systems that optimize equipment lifecycle while ensuring regulatory compliance Continuous improvement initiatives focused on automated sortation system reliability and effectiveness across the national network Cross-functional collaboration projects integrating maintenance strategies with operational efficiency and customer service objectives

Success Factors

Deep understanding of regulatory compliance frameworks combined with practical maintenance management experience enables effective navigation of complex compliance requirements while maintaining operational efficiency. Strong stakeholder management and influence skills are essential for gaining executive buy-in for long-term maintenance strategies and securing necessary resources for compliance initiatives. Data-driven decision-making capabilities using maintenance management systems and analytics tools to identify trends, predict failures, and optimize maintenance schedules for maximum operational impact. Change management expertise is crucial for implementing new compliance frameworks and driving cultural shifts toward proactive, risk-based maintenance approaches across diverse operational teams. Strategic commercial acumen enables alignment of maintenance compliance objectives with broader business goals including cost optimization, service quality, and competitive positioning in the logistics market.

Market Demand

High demand driven by increasing regulatory complexity, critical infrastructure protection requirements, and the strategic importance of maintenance compliance in ensuring operational resilience for essential services organizations.

Important Skills

Critical Skills

Regulatory compliance expertise is paramount given the role's focus on implementing federal security legislation and managing compliance across critical infrastructure, requiring deep understanding of government requirements and risk management frameworks. Maintenance management system proficiency, particularly SAP and MEX, is essential for managing complex asset portfolios and generating the data-driven insights necessary for strategic decision-making and regulatory reporting. Stakeholder influence and relationship-building skills are crucial for gaining support from business leaders and operational teams for long-term maintenance strategies that may require significant resource investment. Strategic thinking and commercial acumen enable effective alignment of compliance requirements with business objectives, ensuring maintenance strategies support operational efficiency and competitive positioning.

Beneficial Skills

Project management certification (PMP or similar) would enhance ability to lead continuous improvement initiatives and complex compliance implementation projects Risk management qualifications would strengthen capability to develop and implement risk-based maintenance frameworks Industry 4.0 and predictive analytics knowledge would enable leveraging of emerging technologies for enhanced maintenance effectiveness Change management expertise would support successful implementation of new compliance frameworks across diverse operational teams

Unique Aspects

Opportunity to shape maintenance compliance frameworks for critical national infrastructure affecting millions of Australians daily
Exposure to cutting-edge automated sortation technology and predictive maintenance systems in a high-volume logistics environment
National scope role with influence across multiple state jurisdictions and regulatory environments
Combination of technical engineering expertise with strategic business leadership in a government enterprise setting
Direct involvement in implementing federal security legislation for critical infrastructure protection

Career Growth

Typically 3-5 years to progress to general management or C-suite positions, given the strategic nature of the role and the comprehensive experience gained managing critical infrastructure compliance.

Potential Next Roles

General Manager Technical Services or Operations with broader operational oversight responsibilities Head of Engineering or Chief Technology Officer roles in logistics, manufacturing, or infrastructure organizations Senior consulting positions specializing in maintenance compliance and operational excellence for critical infrastructure sectors Executive roles in asset management or infrastructure investment organizations

Company Overview

Australia Post

Australia Post is the nation's premier postal and logistics service provider, operating as a government business enterprise with responsibility for delivering essential services across Australia's vast geographic landscape while adapting to digital transformation and e-commerce growth.

Market leader in Australian postal services with significant logistics and parcel delivery market share, competing with private logistics providers while maintaining universal service obligations and government backing.
This role represents a senior position within Australia's critical infrastructure sector, offering exposure to national-scale operations and regulatory frameworks that position professionals for leadership roles across essential services industries.
Large government enterprise culture emphasizing diversity, inclusion, and social responsibility, with structured career development pathways and the stability associated with essential services organizations while embracing innovation and operational excellence.
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