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Manager, Mental Health Evaluations - Job Opportunity at Lyra Health

Remote, United States
Full-time
Senior
Posted: May 12, 2025
Remote
USD 106,000-163,000 per year

Benefits

Comprehensive healthcare with gender-affirming surgery coverage
Mental health services for employees and dependents
Competitive RSU equity package
Enhanced parental leave for all parents
401k retirement benefits
Comprehensive insurance package (medical, dental, vision, life)
FSA/HSA options
Technology stipend and meal allowances
Fertility and family building support
Pet insurance and legal services
Employee well-being program with multiple perks

Key Responsibilities

Lead and manage mental health evaluation operations team of 3-5 Care Coordinators
Oversee patient case management and care coordination (50% time allocation)
Develop and maintain relationships with external behavioral health organizations
Drive quality metrics and patient experience improvements
Manage escalated cases requiring immediate intervention
Collaborate with enterprise clients on engagement reporting
Ensure regulatory compliance and care quality standards

Requirements

Education

Masters in Social Work or equivalent clinical training

Experience

8+ years experience in clinical operations management

Required Skills

Clinical operations management Team leadership Stakeholder management Data analysis and reporting Case management Crisis intervention Project management Strong communication abilities Problem-solving skills
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Sauge AI Market Intelligence

Industry Trends

The mental health technology sector is experiencing rapid growth with increased focus on employer-sponsored care solutions Integration of digital platforms with traditional clinical care is becoming standard practice Rising demand for specialized mental health evaluation services in workplace contexts Increasing emphasis on comprehensive mental health benefits as a key employer differentiator

Salary Evaluation

The offered salary range of $106,000-163,000 is competitive for senior clinical operations roles in digital health, reflecting both the specialized nature of the position and the company's strong market position

Role Significance

Managing 3-5 direct reports with influence over broader clinical operations
Senior operational role with direct impact on clinical service delivery and patient outcomes

Key Projects

Implementation of mental health evaluation protocols Development of care coordination workflows Quality assurance program management Stakeholder relationship management Process optimization initiatives

Success Factors

Strong clinical background combined with operational excellence Ability to balance patient care quality with operational efficiency Experience in high-growth healthcare technology environments Strong stakeholder management capabilities Data-driven decision making approach

Market Demand

Very high demand, driven by expanding corporate mental health programs and increased focus on employee wellbeing post-pandemic

Important Skills

Critical Skills

Clinical operations management experience is essential for maintaining care quality standards Stakeholder management skills are crucial for client relationships Data analysis capabilities are vital for program optimization

Beneficial Skills

Experience with digital health platforms Knowledge of disability and leave management Understanding of workplace mental health regulations

Unique Aspects

Combination of clinical expertise with technology-enabled care delivery
Focus on employer-sponsored mental health programs
Integration of evaluation services with broader mental health care
Strong emphasis on data-driven operations

Career Growth

2-4 years in role before advancement opportunity, depending on company growth and performance

Potential Next Roles

Director of Clinical Operations Head of Mental Health Services Clinical Program Director Senior Director of Healthcare Operations

Company Overview

Lyra Health

Lyra Health is a well-funded mental health technology company with over $900M in funding, serving Fortune 500 clients

Leading position in employer-sponsored mental health services with significant market share
National presence with remote-first operations model
Fast-paced, mission-driven environment with focus on innovation and clinical excellence
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