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Manager/Senior Manager, Apple Education Community and Program Operations - Job Opportunity at Apple Inc.

Cupertino, United States
Full-time
Senior
Posted: May 26, 2025
Hybrid
USD 185,800 - 334,900 per year

Benefits

Comprehensive medical and dental coverage providing extensive healthcare security and family protection
Employee stock purchase plan with discount opportunities enabling wealth building through Apple equity ownership
Discretionary restricted stock unit awards offering significant long-term compensation potential tied to company performance
Robust retirement benefits package ensuring long-term financial security and career planning support
Educational expense reimbursement program supporting continuous learning and professional development advancement
Discounted Apple products and complimentary services providing substantial personal technology benefits
Discretionary bonus and commission payment eligibility creating additional performance-based earning potential
Relocation assistance package supporting career mobility and geographic flexibility

Key Responsibilities

Define and execute comprehensive product vision and strategic roadmap for Apple Education Community platform, directly impacting millions of global educators and learners
Lead cross-functional collaboration initiatives spanning engineering, design, marketing, and sales teams to ensure successful product delivery and market adoption
Scale and optimize the Apple Education Community ecosystem including learning centers and forums to maximize user engagement and educational impact
Develop detailed product requirements, user stories, and acceptance criteria that guide engineering teams toward successful product launches
Prioritize product features and improvements using data-driven analysis of business value, customer impact, and technical feasibility
Monitor and analyze key product metrics to drive iterative improvements and achieve strategic business objectives
Champion adoption of innovative technologies including AI and machine learning to maintain platform competitive advantage and user experience excellence

Requirements

Education

Bachelor's degree in Computer Science, Engineering, Business, or a related technical field

Experience

10+ years of proven experience in driving the development of products, with a strong focus on platform development and related technologies

Required Skills

In-depth experience with the FileMaker platform and its ecosystem Deep understanding of online educational learning communities and best practices for developing and sustaining strong user engagement Record of success leading and launching sophisticated software products Proficiency with new technologies like AI, Deep Learning, and their practical applications in online learning Experience leading design, feature breakdown, and projects/products from inception to shipped software Ability to conceptualize and drive complex projects with contending priorities, multiple partners, and quick timelines Self-motivated, proactive, and able to thrive in a fast-paced, dynamic environment Excellent analytical, problem-solving, and decision-making skills Ability to work in virtual, remote and in person settings Ability to dive into technical details and designs, including web technologies and large-scale service architectures Ability to effectively communicate technical concepts to non-technical audiences, across all levels of the organization
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Sauge AI Market Intelligence

Industry Trends

The EdTech market is experiencing unprecedented growth with global spending expected to reach $377 billion by 2028, driven by digital transformation in education and increased demand for personalized learning platforms. This role positions Apple at the forefront of this expansion, particularly in the K-12 and higher education segments where Apple has traditionally maintained strong market presence. Artificial intelligence and machine learning integration in educational platforms has become a critical differentiator, with institutions seeking tools that can provide adaptive learning experiences and data-driven insights. The emphasis on AI proficiency in this role reflects the industry's shift toward intelligent educational technologies that can personalize learning paths and improve student outcomes. The shift toward community-driven learning platforms has accelerated post-pandemic, with educators increasingly relying on peer networks and collaborative tools for professional development and resource sharing. This trend validates Apple's investment in building robust educational communities and suggests strong market demand for the platform this role will oversee.

Salary Evaluation

The offered salary range of $185,800 - $334,900 is highly competitive and aligns with senior product management roles at top-tier technology companies in the Bay Area. This compensation package, when combined with equity and benefits, likely places the total compensation in the $300,000 - $500,000 range, reflecting Apple's premium positioning in the talent market and the strategic importance of the education sector to their business.

Role Significance

Based on the scope of responsibilities, this role likely oversees or coordinates with teams of 15-25 professionals including product managers, engineers, designers, and marketing specialists. The position may directly manage 3-5 product team members while influencing much larger cross-functional groups.
This is a senior individual contributor or team lead role with significant strategic responsibility for a major Apple product platform. The position requires executive-level thinking and cross-functional leadership while maintaining hands-on involvement in product development decisions. The role likely reports to director-level leadership within Apple's education division.

Key Projects

Leading the integration of AI-powered features into the Apple Education Community platform to enhance personalized learning recommendations and user engagement analytics Overseeing the development and launch of next-generation FileMaker-based educational tools that integrate seamlessly with Apple's broader ecosystem of devices and services Managing the expansion of Apple Education Community into new international markets with localized content and culturally relevant educational resources

Success Factors

Demonstrated ability to balance technical depth with strategic business thinking, enabling effective communication with both engineering teams and executive stakeholders while making data-driven product decisions Strong relationship-building skills across diverse stakeholder groups including educators, administrators, developers, and Apple's internal teams, as success depends heavily on collaborative execution Deep empathy for educator needs and challenges, combined with the ability to translate these insights into compelling product features that drive platform adoption and engagement Proven track record of managing complex, multi-stakeholder projects with competing priorities and tight deadlines, particularly in environments where technical and business requirements must be carefully balanced

Market Demand

High demand exists for product leaders with both educational technology expertise and platform development experience, as companies across the tech sector are investing heavily in education-focused products and services. The specific combination of FileMaker expertise, AI knowledge, and educational community understanding makes this a specialized role with limited candidate pools.

Important Skills

Critical Skills

FileMaker platform expertise is absolutely essential as it forms the technical foundation of many Apple educational tools and services. This specialized knowledge is rare in the market and directly impacts the ability to execute on product roadmap initiatives effectively. Cross-functional leadership and collaboration skills are crucial given the role's requirement to coordinate across engineering, design, marketing, and sales teams. Success depends entirely on the ability to build consensus and drive execution across diverse stakeholder groups. Product management experience with platform development is critical because educational technology platforms require different strategic thinking than single-purpose applications, involving considerations of scalability, developer ecosystems, and long-term technological evolution.

Beneficial Skills

Advanced degree or MBA provides valuable strategic thinking frameworks and business analysis skills that enhance decision-making capabilities in complex product scenarios Experience with AI and machine learning applications offers significant competitive advantage as these technologies become increasingly important in educational personalization and analytics International market experience would be valuable given Apple's global education presence and the need to understand diverse educational systems and cultural contexts in product development decisions

Unique Aspects

This role offers the rare opportunity to directly impact global education through technology that reaches millions of students and educators worldwide, providing a meaningful mission beyond typical product management responsibilities
The position combines traditional product management with deep technical expertise in FileMaker platform development, creating a specialized niche that few professionals can fill effectively
Working within Apple's education division provides exposure to cutting-edge developments in AI and machine learning applications for learning, positioning the role holder at the forefront of educational technology innovation
The global scope of Apple's education business means decisions made in this role will influence educational experiences across diverse cultures and learning environments, requiring both strategic thinking and cultural sensitivity

Career Growth

Career advancement to director level typically occurs within 3-5 years for high performers in this type of role, with progression to VP level possible within 7-10 years depending on business growth and individual performance. The specialized nature of educational technology expertise can accelerate advancement opportunities.

Potential Next Roles

Director of Product Management for Apple Education, overseeing the entire educational product portfolio and strategy development Vice President of Education Technology at Apple or other major technology companies, leading large-scale educational initiatives and partnerships Chief Product Officer at an education technology startup or mid-sized company, leveraging Apple experience to drive innovation in specialized educational markets

Company Overview

Apple Inc.

Apple Inc. maintains a dominant position in the educational technology sector through its comprehensive ecosystem of devices, software, and services specifically designed for learning environments. The company's education business generates billions in annual revenue and serves as a strategic growth area, with particular strength in K-12 markets where iPads and Mac computers have achieved significant market penetration.

Apple holds a premium position in the educational technology market, competing primarily on user experience, ecosystem integration, and long-term value rather than price. The company's educational products are viewed as industry leaders in design and functionality, though they face increasing competition from Google's Chromebook ecosystem and Microsoft's educational offerings.
This Cupertino-based role places the candidate at the heart of Apple's global operations, with direct access to senior leadership and the ability to influence worldwide product strategy. The position involves collaboration with international teams and requires understanding of diverse educational markets and regulatory environments.
Apple's education division operates within the company's broader culture of innovation, attention to detail, and user-centric design thinking. The work environment emphasizes collaboration across disciplines, data-driven decision making, and maintaining Apple's reputation for premium user experiences in educational settings.
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