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MANAGER (TECHNICAL SERVICES) - Job Opportunity at EASTERN PACIFIC SHIPPING PTE. LTD.

Singapore, Singapore
Full-time
Senior
Posted: June 2, 2025
On-site
SGD 15,000 - 18,000 per month

Key Responsibilities

Drive fleet-wide technical service reliability and performance optimization through strategic monitoring, failure analysis, and implementation of preventive maintenance protocols that directly impact operational efficiency and cost reduction
Lead comprehensive digital transformation initiatives by introducing cutting-edge workflow optimization tools and cross-departmental collaboration frameworks that enhance service delivery capabilities
Manage and develop high-performing field service teams while orchestrating technical training programs that ensure competency standards and safety compliance across all operational touchpoints
Execute strategic vendor relationship management including LTSA partnerships, contract negotiations, and performance evaluations that optimize cost-effectiveness while maintaining service excellence
Serve as primary liaison with critical maritime authorities including Classification Societies, Flag Administrations, and PSC authorities to ensure regulatory compliance and facilitate smooth operational transitions
Drive comprehensive warranty and claims management processes for newbuilds and major repairs, managing stakeholder communications and maintaining centralized tracking systems that maximize cost recovery
Oversee technical documentation review and version control processes in collaboration with Legal and Commercial departments to ensure risk mitigation and regulatory compliance
Function as strategic technical services liaison to clients, delivering structured performance reporting and technical briefings that strengthen client relationships and align service delivery with specific requirements
Develop and execute departmental KPI and OKR frameworks that translate company strategic objectives into measurable technical service outcomes and continuous improvement initiatives
Identify and cultivate strategic vendor partnerships and joint venture opportunities that create long-term value and competitive advantages in technical service delivery
Lead incident investigation processes and safety culture enhancement initiatives that promote organizational learning and continuous improvement in technical operations
Provide critical technical expertise for vessel sale and purchase evaluations, including documentation review, inspection coordination, and risk assessment that supports strategic fleet expansion decisions
Drive policy and procedure optimization initiatives that ensure alignment with current regulations and operational realities while maintaining company-wide best practice standards

Requirements

Education

Degree in Maritime Studies or equivalent recognized qualification; OR Master Mariner or Chief Engineer with minimum 2 years sailing experience in rank

Experience

Minimum of 5 years of relevant shore-based experience in ship management, technical services, or classification engagement preferred

Required Skills

Strong knowledge of international maritime regulations (IMO, IACS, PSC, Class, Flag) Proven leadership in managing people, processes, and third-party contractors Proficient in Microsoft Office, fleet management systems (e.g., PMS), and reporting tools Skilled in performance analysis, stakeholder communication, and project coordination
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Sauge AI Market Intelligence

Industry Trends

The maritime industry is experiencing unprecedented digital transformation with increasing adoption of IoT sensors, predictive maintenance systems, and AI-driven fleet management solutions. This shift is creating demand for technical managers who can bridge traditional maritime operations with modern technology implementations, making roles like this one increasingly strategic in nature. Regulatory compliance requirements are becoming more stringent globally, with IMO 2030 and 2050 environmental targets driving significant changes in vessel operations and maintenance protocols. Technical service managers must now navigate complex regulatory landscapes while ensuring operational efficiency, creating a premium for professionals with deep regulatory knowledge. The shortage of experienced maritime professionals continues to intensify globally, with many senior officers transitioning to shore-based roles. This talent scarcity is driving up compensation packages and creating accelerated career progression opportunities for qualified technical managers in established shipping companies.

Salary Evaluation

The offered salary range of SGD 15,000-18,000 monthly (approximately USD 180,000-216,000 annually) is competitive for Singapore's maritime sector and reflects the senior nature of this role. This compensation aligns with market rates for experienced technical managers in established shipping companies, considering Singapore's position as a major maritime hub and the comprehensive scope of responsibilities included.

Role Significance

Based on the scope of responsibilities, this role likely manages a team of 8-15 technical professionals including field service staff, technical coordinators, and administrative support personnel. The role also involves extensive coordination with external vendors, contractors, and regulatory bodies, creating a broader sphere of influence.
This is a senior management position with significant strategic responsibility, evidenced by the role's accountability for fleet-wide technical operations, KPI/OKR management, and strategic vendor partnerships. The incumbent operates at a level where decisions directly impact company profitability and operational efficiency across the entire managed fleet.

Key Projects

Implementation of predictive maintenance systems across the fleet using digital monitoring tools and data analytics platforms Negotiation and management of long-term service agreements with major OEMs and service providers Development of comprehensive compliance frameworks for emerging environmental regulations Integration of newly acquired vessels into existing technical management systems and procedures

Success Factors

Deep understanding of maritime regulations combined with practical experience in their implementation across diverse vessel types and trading patterns. Success requires the ability to anticipate regulatory changes and proactively adapt technical procedures to maintain compliance while optimizing operational efficiency. Exceptional stakeholder management capabilities spanning internal teams, external vendors, regulatory bodies, and clients. The role demands the ability to build and maintain strategic relationships that facilitate smooth operations and create competitive advantages through preferential service arrangements. Strong analytical and problem-solving skills with the ability to synthesize complex technical data into actionable insights. Success requires proficiency in identifying patterns, predicting failures, and implementing preventive measures that reduce operational disruptions and costs. Leadership capabilities that inspire high performance in technical teams while fostering a culture of continuous improvement and safety excellence. The role requires the ability to balance operational demands with professional development and team motivation.

Market Demand

High demand exists for this type of role as shipping companies increasingly recognize the strategic importance of technical service management in maintaining competitive advantages. The combination of regulatory expertise, vendor management capabilities, and digital transformation leadership makes this a critical position in modern maritime operations.

Important Skills

Critical Skills

Maritime regulatory expertise is absolutely essential as this role serves as the primary interface with classification societies, flag states, and port state control authorities. Deep knowledge of IMO conventions, IACS requirements, and regional regulatory variations directly impacts the company's ability to maintain operational compliance and avoid costly delays or penalties. Vendor management and contract negotiation capabilities are crucial for optimizing technical service costs while maintaining quality standards. The ability to structure and manage long-term service agreements directly impacts fleet operational costs and service reliability, making this skill set fundamental to role success. Leadership and team management abilities are critical given the role's responsibility for field staff performance, training coordination, and cross-departmental collaboration. The ability to motivate technical teams and coordinate complex projects involving multiple stakeholders determines operational effectiveness and service quality.

Beneficial Skills

Digital transformation and data analytics capabilities are increasingly valuable as the maritime industry adopts IoT sensors, predictive maintenance systems, and automated reporting tools. Proficiency in these areas positions the incumbent as a strategic contributor to operational optimization initiatives. Commercial acumen and business development skills enhance the role's contribution to strategic vendor partnerships and joint venture opportunities. Understanding of financial analysis and business case development supports career progression into general management positions. Environmental compliance and sustainability expertise becomes increasingly valuable as the industry adapts to stringent environmental regulations and explores alternative fuel technologies. Knowledge in these areas supports long-term career relevance and strategic contribution to company objectives.

Unique Aspects

The role combines traditional maritime technical management with modern digital transformation initiatives, offering exposure to cutting-edge fleet management technologies and predictive maintenance systems
Significant involvement in strategic vendor partnerships and joint venture development provides valuable commercial experience beyond typical technical management roles
Direct accountability for KPIs and OKRs demonstrates the strategic importance of this position within the organization and provides excellent preparation for general management roles
The comprehensive scope covering everything from field operations to sale/purchase support offers exceptional breadth of experience in maritime technical management

Career Growth

Career progression to the next level typically occurs within 3-5 years for high performers, with advancement dependent on successful delivery of strategic initiatives, expansion of managed fleet size, and demonstration of broader commercial acumen beyond technical expertise.

Potential Next Roles

Fleet Manager or Technical Director positions overseeing multiple vessel types and expanded geographical operations General Manager roles in ship management companies with P&L responsibility for entire technical operations divisions Senior consulting positions with classification societies or maritime technology companies leveraging deep operational experience Regional Technical Manager roles for global shipping companies or shipbuilding groups

Company Overview

EASTERN PACIFIC SHIPPING PTE. LTD.

Eastern Pacific Shipping is a prominent Singapore-based shipping company with a substantial global presence in the dry bulk and tanker markets. The company operates a modern fleet and has established itself as a significant player in the Asian shipping industry with operations extending globally. The company is known for its focus on operational excellence and strategic fleet management.

Eastern Pacific Shipping holds a strong position in the competitive Singapore maritime market, benefiting from the city-state's strategic location and robust maritime infrastructure. The company competes effectively with other major regional shipping companies and has built a reputation for reliable operations and professional management standards.
Singapore's position as a global maritime hub provides exceptional exposure to international shipping markets and regulatory developments. This role offers significant opportunities for professional development through interaction with leading maritime service providers, regulatory bodies, and industry peers concentrated in the region.
The work environment likely emphasizes operational excellence, regulatory compliance, and continuous improvement consistent with Singapore's high-performance business culture. The role demands high professional standards and attention to detail while providing opportunities for strategic thinking and industry leadership.
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