Master and Reference Data Communications Analyst - C12 - Job Opportunity at Citigroup

Dublin, Ireland
Full-time
Mid-level
Posted: June 5, 2025
Hybrid
EUR 65,000 - 85,000 annually based on Dublin financial services market rates for mid-level data governance communication roles at tier-1 banking institutions, with Citigroup typically offering competitive packages in the upper range

Benefits

Competitive base salary with annual review ensuring market alignment and performance recognition
Hybrid working model allowing up to 2 days remote work weekly for enhanced work-life balance
Business casual workplace promoting professional comfort and flexibility
Comprehensive family support benefits covering health, wellness, and financial security
Extensive well-being programs supporting physical, mental, and financial health
Equal opportunity employment with strong diversity and inclusion commitment
Career development opportunities within a global financial services leader
Disability accommodation support and accessibility resources

Key Responsibilities

Lead enterprise-wide communications strategy for federated investment portfolio across strategic reference data transformation programs, directly impacting Technology, Operations, and Lines-of-Business alignment
Drive business case communications for transformation strategy, ensuring stakeholder buy-in and strategic alignment across multiple organizational levels
Orchestrate enterprise reference data governance infrastructure including steering committees, working groups, and strategic workshops that shape organizational data direction
Execute leadership meeting facilitation and offsite agenda management, positioning reference data initiatives at the executive level
Collaborate with parallel Transformation programs to ensure cohesive messaging and training material alignment, preventing organizational silos
Deliver comprehensive status communications on reference data deliverables from prioritized Data Integration use cases, maintaining transparency and accountability
Architect and manage digital Reference Data Strategy presence across Teams, SharePoint, and Confluence platforms for optimal information accessibility
Cultivate strategic partnerships across business units and technology teams to ensure seamless implementation and operational communication flow
Oversee content creation and distribution management for organizational newsletters and communication channels

Requirements

Education

Bachelor's/University degree or equivalent experience

Experience

Solid experience in a similar role, Banking or Finance industry preferred

Required Skills

Knowledgeable in Data Governance and familiar with Master Data Management Excellent relationship management, communication, and presentation skills Ability to accurately determine length and difficulty of tasks and projects Excellent organizational skills with a demonstrated ability to partner and set direction for communications Strong ability to structure online presence for ease of access and management Extended analytical and problem-solving ability Ability to bring visual clarity to challenging data and to help others engage in and embrace a solution Able to leverage strong business acumen to effectively interact with a broad variety of stakeholders Adaptable, flexible, and able to respond to changes in priorities Strong executive presence; confident in presenting a balanced view to key stakeholders and senior management
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Sauge AI Market Intelligence

Industry Trends

Financial institutions are undergoing massive digital transformation initiatives focusing on data modernization and governance, with regulatory requirements driving increased investment in master data management capabilities. The shift toward cloud-based data platforms and real-time analytics is creating demand for specialized communication roles that can bridge technical and business stakeholders. Data governance has become a critical compliance and competitive advantage area in banking, with institutions like Citigroup investing heavily in enterprise data offices and federated data management approaches. This trend is creating new specialized roles that combine technical data knowledge with strategic communication skills. The banking industry is experiencing increased focus on customer 360-degree views and regulatory reporting accuracy, driving demand for professionals who can communicate complex data transformation initiatives across diverse stakeholder groups including technology, operations, and business units.

Role Significance

Likely part of a 5-8 person Enterprise Data Office team with close collaboration across multiple transformation programs and direct interaction with steering committees and executive leadership
Mid-to-senior level individual contributor role with significant cross-functional influence and direct stakeholder interaction at executive levels, positioned as a strategic enabler for enterprise data transformation initiatives

Key Projects

Enterprise customer data platform implementations involving multiple lines of business and technology teams Master data management system rollouts requiring extensive change management and stakeholder communication Regulatory compliance initiatives requiring coordinated communication across risk, technology, and business units Digital transformation programs involving legacy system modernization and cloud migration efforts

Success Factors

Ability to translate complex technical data concepts into compelling business narratives that drive executive decision-making and organizational alignment Strong relationship-building skills across diverse stakeholder groups including technology teams, business units, and senior leadership to ensure program success Exceptional project management and organizational capabilities to coordinate multiple concurrent initiatives while maintaining strategic focus and delivery quality Deep understanding of banking operations and regulatory environment to ensure communications address compliance requirements and business objectives effectively

Market Demand

High demand driven by regulatory requirements, digital transformation initiatives, and the critical need for effective data governance communication in large financial institutions

Important Skills

Critical Skills

Data governance expertise is fundamental as financial institutions face increasing regulatory scrutiny and require sophisticated master data management capabilities to ensure compliance and operational efficiency Executive communication skills are essential given the role's requirement to present to senior leadership and drive organizational alignment across complex stakeholder groups Business acumen in banking operations is crucial for understanding the context and implications of data transformation initiatives within regulatory and competitive frameworks Project coordination abilities are vital for managing multiple concurrent initiatives across diverse teams and ensuring successful delivery of strategic objectives

Beneficial Skills

Change management expertise would enhance ability to drive adoption of new data governance processes and platforms across resistant organizational units Technical background in data architecture or analytics would provide deeper credibility with technology teams and enable more effective translation of technical concepts Regulatory compliance knowledge specific to financial services would strengthen ability to communicate requirements and ensure alignment with compliance objectives Digital marketing and content creation skills would enhance effectiveness in managing online presence and newsletter distribution responsibilities

Unique Aspects

Role sits at the intersection of technical data management and strategic business communication, offering unique exposure to enterprise-scale data transformation initiatives
Direct involvement with federated data governance model represents cutting-edge approach to enterprise data management in large financial institutions
Opportunity to work across multiple lines of business and technology platforms provides comprehensive understanding of banking operations and data flows
Position within Enterprise Data Office provides exposure to regulatory compliance, risk management, and strategic planning at the highest organizational levels

Career Growth

Typically 2-3 years to progress to program management roles, 4-5 years to reach director level positions within large banking institutions like Citigroup

Potential Next Roles

Data Strategy Program Manager positions leading larger transformation initiatives Enterprise Data Office leadership roles such as Director of Data Communications or Head of Data Governance Business transformation consulting roles within financial services focusing on data and analytics Chief Data Office positions at smaller financial institutions or fintech companies

Company Overview

Citigroup

Citigroup is a global financial services corporation and one of the largest banking institutions worldwide, with significant operations across consumer banking, corporate banking, and investment services. The company has been investing heavily in digital transformation and data modernization initiatives as part of its strategic response to regulatory requirements and competitive pressures.

Tier-1 global banking institution with strong market presence in Dublin as a key European hub, offering significant career opportunities and exposure to large-scale financial services operations
Dublin serves as a major European operations center for Citigroup, particularly important post-Brexit as the company's EU banking hub, providing exposure to diverse international markets and regulatory environments
Large corporate environment with structured processes and significant investment in employee development, offering hybrid work arrangements and strong emphasis on diversity and inclusion initiatives
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