Northern Europe Retail Trainer - Job Opportunity at Balenciaga (Kering Group)

London, United Kingdom
Full-time
Mid-level
Posted: January 28, 2025
On-site
GBP 45,000 - 60,000 per year based on London luxury retail market standards

Benefits

Professional development within luxury fashion industry
Career growth opportunities within Kering Group
International work environment with travel opportunities
Training and development programs

Key Responsibilities

Design and execute comprehensive retail training programs across Northern Europe
Evaluate and assess training effectiveness through KPI measurement
Conduct needs assessments and develop tailored training solutions
Implement brand strategy through competency building initiatives
Manage and coordinate training logistics across multiple locations
Provide on-site coaching and sales floor implementation support

Requirements

Education

Degree in Business, Training, Human Resources Management, Psychology or related discipline

Experience

Previous hands-on experience in luxury retail/hospitality training

Required Skills

Strong analysis needs Program development Facilitation skills Training delivery skills Excellent communication skills Microsoft Office proficiency Photoshop, Illustrator, InDesign proficiency Fluent in English
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Sauge AI Market Intelligence

Industry Trends

Luxury retail is experiencing a significant shift towards experiential training methods to enhance customer experience and brand representation. The increasing focus on omnichannel retail requires trainers to develop hybrid learning approaches combining digital and traditional methods. Growing emphasis on data-driven training effectiveness measurement in luxury retail sector

Role Significance

Typically works with 5-10 direct training participants per session, influencing 50-100 retail staff across the region
Mid to senior level position with significant influence on brand representation and sales performance across Northern Europe

Key Projects

Regional training program development and implementation Sales excellence initiatives Brand culture and values integration programs Performance measurement and optimization projects

Success Factors

Strong understanding of luxury retail market dynamics and customer expectations Ability to adapt training programs to diverse cultural contexts Excellence in measuring and demonstrating training ROI Strong stakeholder management skills across multiple countries

Market Demand

High demand for luxury retail trainers due to market expansion and increasing focus on customer experience excellence

Important Skills

Critical Skills

Luxury retail training expertise Cultural adaptation capabilities Performance measurement and analytics Stakeholder management

Beneficial Skills

Digital learning platforms knowledge Visual merchandising understanding Additional European languages Change management expertise

Unique Aspects

Opportunity to shape training programs for one of the most innovative luxury brands
Cross-cultural exposure across Northern European markets
Direct influence on brand representation and customer experience

Career Growth

2-3 years in role before progression, depending on performance and market conditions

Potential Next Roles

Regional Training Manager Head of Learning and Development Retail Operations Director Brand Education Director

Company Overview

Balenciaga (Kering Group)

Balenciaga represents one of the most influential luxury fashion houses, known for innovative design and strong heritage, operating under the Kering Group luxury conglomerate

Top-tier luxury fashion brand with significant global presence and strong market growth
Strategic focus on Northern European market with significant retail expansion plans
Fast-paced, creative environment with strong emphasis on innovation and excellence in luxury retail
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