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Knowledge Services Practice Leader - Job Opportunity at Maximus

Toronto, Canada
Full-time
Senior
Posted: May 11, 2025
Hybrid
CAD 154,000-185,000 per year

Benefits

Competitive market-based compensation package
Comprehensive employer-sponsored health benefits
Generous PTO policy aligned with industry leaders
Employer-matched retirement savings plan
Performance-based annual bonus structure
Flexible hybrid work arrangements
Professional development and career growth opportunities
Employee recognition and engagement programs

Key Responsibilities

Lead strategic development and implementation of Knowledge Services solutions for public sector clients
Drive business growth and market expansion in Canadian public sector
Develop and execute digital transformation initiatives for government agencies
Build and manage high-performing teams of Knowledge Services professionals
Provide strategic consulting and thought leadership to senior executives
Design and implement Knowledge Management architectures
Lead technology modernization and migration projects
Create and execute Knowledge Services roadmaps and strategies

Requirements

Education

Bachelor's degree in business, library science, engineering, or related field (Master's preferred)

Experience

10+ years in Knowledge Management implementation and architecture

Required Skills

Knowledge Management architecture design Cloud migration expertise Strategic planning and execution Team leadership Client relationship management Technical solution design Change management Government sector expertise

Certifications

Government of Canada Security Clearance (required or eligible)
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Sauge AI Market Intelligence

Industry Trends

Digital transformation in public sector is driving increased demand for Knowledge Management expertise Government agencies are rapidly moving from legacy systems to cloud-based Knowledge Management solutions Integration of AI and machine learning into Knowledge Management platforms is becoming critical Emphasis on data security and compliance in government digital initiatives is growing

Salary Evaluation

The offered salary range of CAD 154,000-185,000 is competitive for senior technology leadership roles in the Canadian public sector, particularly in Toronto. This aligns with market rates for similar positions requiring extensive experience and domain expertise.

Role Significance

Expected to lead and build a national team of 10-15 Knowledge Services professionals initially, with potential for growth based on market expansion
Senior leadership position with significant strategic influence on organizational direction and public sector client outcomes

Key Projects

Government agency digital transformation initiatives Legacy system modernization programs Cloud migration strategies Knowledge management platform implementations Strategic consulting engagements

Success Factors

Deep understanding of public sector operations and challenges Strong technical expertise combined with strategic business acumen Ability to build and maintain high-level government relationships Track record of successful large-scale digital transformation projects Experience in leading cross-functional teams

Market Demand

High demand with growing trajectory. Public sector digital transformation initiatives and increasing focus on knowledge management systems are creating sustained demand for experienced leaders in this space.

Important Skills

Critical Skills

Deep Knowledge Management expertise crucial for driving digital transformation Government sector experience essential for understanding client needs Leadership capabilities necessary for building and growing practice Strategic thinking required for market expansion

Beneficial Skills

Change management expertise Cloud technology understanding Agile methodology experience Data analytics capabilities

Unique Aspects

Focus on public sector digital transformation
Combination of technical expertise and government sector knowledge
Opportunity to shape national Knowledge Services practice
Direct impact on government service delivery

Career Growth

2-4 years in role before progression to executive leadership positions

Potential Next Roles

Chief Technology Officer Director of Digital Transformation VP of Consulting Services Head of Public Sector Solutions

Company Overview

Maximus

Maximus is a global leader in providing government services and technology solutions, with a strong focus on healthcare administration and citizen services

Major player in government services sector with established presence in multiple countries including US, Canada, UK, and Middle East
Significant Canadian operations with strong government partnerships and growing technology consulting practice
Professional environment with emphasis on public service impact, innovation, and employee development
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