Operations Coordinator - Job Opportunity at Miller, Dawson, Sigal & Ward

North Charleston, USA
Full-time
Mid-level
Posted: April 11, 2025
On-site
USD 70,000-90,000 per year

Benefits

Premium Healthcare Coverage - 100% employer-paid health insurance demonstrates strong employee investment
Comprehensive Insurance Suite - Full spectrum of voluntary insurance options including dental, vision, and life coverage
Superior Time-Off Package - 15 days PTO with annual increases plus 10 paid holidays exceeds market average
Strong Financial Benefits - 100% 401(k) match and FSA/HSA options show commitment to financial wellness
Work-Life Integration - Early release Fridays and Wellhub membership reflect modern workplace values
Team Culture Investment - Regular company events and activities indicate strong organizational cohesion

Key Responsibilities

Executive Partnership Leadership - Serve as strategic liaison to four partners, managing complex communication flows and decision support
Confidential Information Management - Oversee sensitive client data and legal documentation with enterprise-wide impact
Strategic Project Management - Drive high-priority initiatives from conception through execution
Cross-functional Team Coordination - Facilitate collaboration across practice areas to ensure operational alignment
Business Process Optimization - Identify and implement efficiency improvements in administrative workflows
Executive Communications Management - Craft and manage high-level correspondence and presentations

Requirements

Education

Bachelor's degree in Business Administration, Legal Studies, or comparable discipline (Masters preferred)

Experience

3 years minimum in high-level executive support

Required Skills

Exceptional organizational skills Advanced communication abilities Microsoft Office Suite proficiency Legal software expertise Confidentiality management Self-starter mentality Legal terminology knowledge
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Sauge AI Market Intelligence

Industry Trends

Legal sector operations are increasingly focusing on technology integration and process optimization to improve client service delivery and firm efficiency. Personal injury law firms are expanding their operational sophistication to handle increasing case volumes and complexity. The rise of legal operations as a distinct function is creating new career paths and skill requirements in law firms.

Salary Evaluation

The offered salary range of $70,000-90,000 is competitive for the Charleston market and role scope, positioning at the 60-75th percentile for similar positions in regional law firms

Role Significance

Likely working within a team of 3-5 administrative professionals supporting 15-25 legal professionals based on typical personal injury firm structures
Mid-level position with significant executive exposure and strategic influence despite not being a senior management role

Key Projects

Process improvement initiatives focusing on client intake and case management workflows Implementation and optimization of legal technology systems Development of cross-departmental communication protocols Creation and maintenance of firm-wide operational standards

Success Factors

Strong ability to maintain confidentiality while managing multiple stakeholder relationships Excellence in project management with particular focus on legal process optimization Advanced emotional intelligence for handling sensitive client and partner communications Proactive problem-solving capability with emphasis on operational efficiency

Market Demand

High demand with growing trajectory as law firms increasingly recognize the strategic importance of operations professionals

Important Skills

Critical Skills

Project management expertise crucial for handling multiple partner priorities and firm initiatives Advanced communication skills essential for executive-level interaction and client management Process optimization capabilities vital for improving firm operational efficiency

Beneficial Skills

Legal technology knowledge valuable for future system implementations Change management skills helpful for growing firm environment Business analytics capabilities useful for operational improvements

Unique Aspects

Direct partner access unusual for this level position indicates strong professional development potential
Combination of operational and legal focus creates unique skill development opportunities
Recognition as Best Law Firm to Work For suggests strong organizational culture and employee satisfaction

Career Growth

Typical progression to next level role within 2-3 years based on performance and firm growth

Potential Next Roles

Legal Operations Manager Director of Administration Chief Operating Officer Practice Manager

Company Overview

Miller, Dawson, Sigal & Ward

Growing regional personal injury law firm with strong market presence in Charleston area

Mid-sized firm showing aggressive growth trajectory with recognition for workplace quality
Significant player in South Carolina legal market with potential for multi-state expansion
Progressive work environment emphasizing team collaboration and employee development
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  • Critical success factors and key skills
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