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Operations Manager - Job Opportunity at Amazon.com Services LLC

Union City, USA
Full-time
Mid-level
Posted: May 2, 2025
On-site
USD 85,000 - 120,000 annually based on location and experience, with potential for performance bonuses

Benefits

Competitive benefits package typical of Fortune 100 company
Career development and advancement opportunities within global operations network
Leadership development programs
Performance-based bonus potential

Key Responsibilities

Strategic leadership of salaried and hourly workforce teams with focus on performance optimization and development
Management of large-scale operational projects impacting site and regional performance metrics
Development and execution of data-driven productivity plans through forecast analysis and cross-functional collaboration
Oversight of safety protocols, quality standards, and customer delivery commitments
Cross-functional partnership with support teams to achieve business objectives

Requirements

Education

Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Experience

3+ years of employee and performance management experience

Required Skills

Performance metrics management Process improvement Lean techniques Problem solving Analytical skills Customer service skills Communication skills Interpersonal skills Physical capabilities including lifting up to 49 pounds
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Sauge AI Market Intelligence

Industry Trends

E-commerce fulfillment operations are increasingly adopting automation and AI-driven optimization, requiring operations managers to develop stronger technical competencies.Supply chain resilience has become a critical focus post-pandemic, with operations managers expected to develop robust contingency planning skills.Last-mile delivery optimization remains a key competitive differentiator in the industry, driving demand for innovative solutions and process improvements.

Role Significance

Direct management of 2+ salaried employees and 70+ indirect reports, typical for regional distribution operations
Mid-level management position with significant operational impact and direct influence on business metrics

Key Projects

Process optimization initiatives focused on efficiency and cost reduction Safety and quality improvement programs Team performance enhancement projects Cross-functional operational excellence initiatives

Success Factors

Strong leadership capabilities with focus on team development and engagement Data-driven decision-making expertise Ability to manage multiple priorities in a fast-paced environment Experience with lean methodologies and continuous improvement

Market Demand

High demand with steady growth projected due to continued e-commerce expansion and supply chain complexity

Important Skills

Critical Skills

Leadership and team management expertise for driving operational excellence Analytical capabilities for data-driven decision making Process improvement methodologies for continuous optimization

Beneficial Skills

Experience with automation and logistics technology Change management skills Project management capabilities

Unique Aspects

Integration of customer-centric approach with operational efficiency
Opportunity to work within world's largest e-commerce fulfillment network
Exposure to cutting-edge logistics technology and processes

Career Growth

Typical progression to senior roles within 2-4 years based on performance and business growth

Potential Next Roles

Senior Operations Manager Regional Operations Director Site Leader Network Operations Manager

Company Overview

Amazon.com Services LLC

Global e-commerce and technology leader with extensive logistics network and innovative operational practices

Industry leader in e-commerce and fulfillment operations with significant market share and continued expansion
Strategic location in Union City supporting major metropolitan area operations
Fast-paced, metrics-driven environment with focus on customer obsession and operational excellence
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  • Salary estimates and market demand analysis
  • Role significance and career growth potential
  • Critical success factors and key skills
  • Unique aspects of each position

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