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Operations Manager - Job Opportunity at Building Knowledge Canada Inc.

Guelph, CA
Full-time
Executive
Posted: August 11, 2025
On-site
CAD 100,000-150,000 per year

Benefits

Professional development opportunities through company events and industry conference attendance
Comprehensive health coverage including dental, vision, extended health care, and disability insurance providing financial security
Life insurance protection for family financial planning
Convenient on-site parking reducing commuting costs and stress
Wellness program supporting work-life balance and employee health
Travel opportunities for professional growth through tradeshows and conferences

Key Responsibilities

Lead strategic operations management for 25+ team members across Integrated Design Services and Field Technical Services, driving organizational alignment and performance excellence
Establish and execute operational workflows that ensure compliance with EnerGuide, NBC 2020+, and OBC SB12 standards while maintaining profitability and client satisfaction
Build and maintain high-value client relationships with builders and industry stakeholders, serving as trusted advisor for customized building science solutions
Drive cross-functional collaboration and strategic planning initiatives that enhance operational efficiency and reduce costs across all departments
Mentor and develop technical teams through targeted training programs, fostering continuous improvement culture and professional growth
Lead industry engagement in building code development and regulatory standards, positioning the company as thought leader in building science
Oversee quality assurance processes and file submissions ensuring regulatory compliance and maintaining company's legendary reputation for excellence

Requirements

Education

Post-secondary degree, technical college in Engineering, Masters in Science or Building Science related post-secondary education

Experience

Extensive Experience in management and proven leadership abilities at a senior level (10+years) and At least 8 years' experience in building science, home energy consulting and modelling

Required Skills

Understand the business, our people and our customer Excellent knowledge of Ontario and National energy codes and best practices for houses and small buildings-part 9 (e.g. NBC, OBC) understanding of green building standards and sustainability certifications, especially as it relates to Part 9 residential new construction Excellent working knowledge of House-As-A-System thinking and building science related concepts Proven leadership skills in leading, motivating and developing teams Significant experience leading teams and developing people Engaging, motivated, with excellent rapport building skills Highly organized and attention to detail Ability to interact confidently with activities that impact the business and customers Microsoft Office/Computer Literacy – Word, Excel, PowerPoint, Google Strong quantitative and qualitative technical skills Exceptional communication skills, both verbal and written, that is engaging, clear and concise Strong analytical and decision-making skills Excellent time management skills with the ability to set priorities and multi-task

Certifications

NRCan Energy Advisor: EnergyGuide rating System NRCan Energy Advisor: Energy Star for New Homes NRCan Energy Advisor: MURB NRCan Energy Advisor: QAD CHBA Qualified Net Zero Energy Advisor CACEA Master Energy Advisor MEA Designation
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Sauge AI Market Intelligence

Industry Trends

The Canadian building industry is experiencing a significant shift toward net-zero and high-performance home construction driven by federal and provincial climate commitments and updated building codes like NBC 2020+. This regulatory evolution is creating unprecedented demand for building science expertise and energy advisory services, positioning companies like Building Knowledge Canada at the forefront of industry transformation. Energy efficiency consulting and building performance optimization are becoming critical competitive differentiators in the residential construction market, with builders increasingly requiring specialized technical support to navigate complex compliance requirements and meet consumer demands for sustainable housing solutions. The integration of building science with digital modeling and assessment technologies is revolutionizing how energy performance is measured and optimized, creating new service opportunities and requiring operations managers to oversee increasingly sophisticated technical workflows and quality assurance processes.

Salary Evaluation

The CAD 100,000-150,000 salary range is competitive for this executive-level operations management role in the Canadian building science sector, particularly given the specialized technical requirements and 25+ team leadership responsibility. This range aligns well with senior operations management positions in technical consulting firms within the Greater Toronto Area market.

Role Significance

Direct leadership of 25+ technical professionals across multiple specialized departments, indicating substantial management responsibility and organizational influence within a mid-sized technical consulting firm structure.
This is a senior executive operations role with significant organizational impact, reporting directly to the VP and responsible for strategic operational oversight of core business functions. The position requires advanced leadership capabilities and serves as a key driver of company growth and client satisfaction initiatives.

Key Projects

Implementation of quality assurance systems for energy advisory services and building performance programs Development and execution of cross-functional workflow optimization initiatives Strategic client relationship management for major builder and corporate accounts Industry engagement projects including building code development and regulatory standard establishment Team development and training program implementation for technical certification maintenance

Success Factors

Deep understanding of Canadian building codes and energy efficiency standards combined with proven ability to translate complex technical requirements into actionable operational processes that ensure both compliance and profitability. Exceptional leadership and team development capabilities essential for managing diverse technical professionals while fostering a collaborative culture that supports continuous learning and professional growth across multiple specialized departments. Strategic relationship management skills to build and maintain long-term partnerships with builders, industry stakeholders, and regulatory bodies while positioning the company as a trusted advisor and thought leader in building science applications. Operational excellence mindset with strong analytical and process improvement capabilities to optimize workflows, enhance quality assurance systems, and drive efficiency gains across complex technical service delivery operations.

Market Demand

High demand driven by regulatory changes, sustainability mandates, and the specialized nature of building science expertise required for modern construction practices

Important Skills

Critical Skills

Building science expertise and knowledge of Canadian building codes (NBC, OBC) are absolutely essential as this role requires technical credibility to lead specialized teams and engage with industry stakeholders on complex regulatory and performance issues that directly impact client project success and company reputation. Proven leadership and team development capabilities are critical given the 25+ team member responsibility and the need to foster collaboration across technical disciplines while maintaining high performance standards in a rapidly evolving regulatory environment. Strategic relationship management and client advisory skills are essential for maintaining the company's market position and identifying growth opportunities in the competitive building science consulting market where long-term client relationships drive business sustainability.

Beneficial Skills

Energy advisor certifications and LEED qualifications enhance credibility and technical depth, positioning the operations manager as a subject matter expert who can contribute to technical discussions and quality assurance processes while understanding the practical challenges faced by field teams. MBA or advanced business education would provide valuable strategic planning and financial management capabilities that could enhance operational efficiency and support the company's growth objectives in the expanding building science market.

Unique Aspects

This role combines deep technical building science expertise with executive-level operations management, requiring a unique blend of engineering knowledge and strategic leadership capabilities rarely found in traditional operations management positions.
The position offers significant influence over industry standards and regulations through active participation in building code development and industry program creation, providing opportunities for professional impact beyond typical corporate operations roles.
The company's focus on making 'complex world of high-performance homes, simple, clear and applicable' suggests an innovative approach to technical service delivery that could differentiate this role from more conventional consulting operations management positions.
Integration of field technical services with integrated design services under single operations leadership creates opportunities for innovative service delivery models and cross-functional optimization that could serve as a model for the broader industry.

Career Growth

Typical progression to VP or C-suite roles within 3-5 years given the executive-level responsibilities and strategic organizational impact of this position

Potential Next Roles

Vice President of Operations or Regional Vice President roles within larger building science or environmental consulting firms Chief Operating Officer positions in mid-sized technical consulting or construction-related service companies Director of Technical Services or Practice Leader roles in major engineering or architectural consulting firms Executive leadership positions in government agencies or industry associations focused on building standards and energy efficiency

Company Overview

Building Knowledge Canada Inc.

Building Knowledge Canada Inc. operates as a specialized building science consulting firm focused on energy efficiency and performance optimization for the Canadian residential construction industry. The company positions itself as an expert resource for builders seeking to navigate complex building codes and sustainability requirements while maintaining competitive construction practices.

The company appears to hold a strong position in the Canadian building science consulting market, with references to 'legendary client care' and industry reputation suggesting established market presence and client loyalty within the residential construction sector.
Based in Guelph, Ontario, the company is strategically positioned to serve the Greater Toronto Area and broader Ontario market, which represents the largest residential construction market in Canada and a region experiencing significant growth in high-performance building requirements.
The company emphasizes a collaborative, positive work environment focused on continuous learning and professional development, with strong values around client service excellence and technical expertise. The culture appears to support work-life balance while maintaining high performance standards and industry engagement.
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