Operations Manager - Clinic Setting - Job Opportunity at Action Behavior Centers

Houston, USA
Full-time
Senior
Posted: April 19, 2025
On-site
USD 65,000-85,000 per year plus bonuses up to USD 18,000

Benefits

Comprehensive Healthcare (90% coverage) - Above market average
401(k) with 2% match and immediate vesting - Competitive for healthcare sector
Up to 22 paid days off with tenure growth - Industry standard
Student loan repayment up to $600 - Innovative benefit
Maternity/Paternity support up to $3,000 - Progressive family policy
Professional development program with structured advancement paths
DoorDash Pass and team social events - Modern lifestyle perks

Key Responsibilities

Strategic Operations Leadership: Direct facility operations with P&L responsibility and KPI tracking
Clinical Excellence Management: Partner with clinical directors to maintain service quality standards
Team Development: Lead and develop 25-50 healthcare professionals
Financial Oversight: Manage clinic budgets and performance metrics
Community Relations: Build and maintain relationships with families and healthcare partners
Quality Assurance: Ensure compliance with healthcare regulations and safety standards

Requirements

Education

Bachelors or Masters degree preferred

Experience

6 years of people management experience leading large teams across multiple sites

Required Skills

High emotional intelligence Strong professional communication Impact-driven leadership Crisis management abilities Physical capabilities for healthcare environment Independent decision-making
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Sauge AI Market Intelligence

Industry Trends

The behavioral health sector is experiencing rapid expansion with a projected 30% growth in ABA services demand over the next 5 years.Increasing focus on operational efficiency and clinical outcome metrics in healthcare settings is driving the need for data-driven operations managers.Integration of technology in behavioral health services is creating new operational challenges and opportunities.

Salary Evaluation

The offered salary range of $65,000-85,000 plus substantial bonuses is competitive for behavioral health operations in the Houston market, particularly with the comprehensive benefits package. Market rates for similar roles typically range from $70,000-90,000 base salary.

Role Significance

Direct oversight of 25-50 team members, typical for a mid-sized behavioral health facility. Matrix management structure with clinical directors and support staff.
Senior management position with direct P&L responsibility and strategic influence on clinical outcomes. Role serves as a key bridge between clinical and business operations.

Key Projects

Operational efficiency optimization and KPI tracking systems implementation Team development and retention programs Clinical quality assurance framework development Community engagement and family satisfaction initiatives Budget management and financial performance improvement

Success Factors

Strong healthcare operations background with emphasis on behavioral health Ability to balance clinical excellence with business metrics Experience in regulatory compliance and quality assurance Proven track record in team development and retention Strong stakeholder management skills with both clinical staff and families

Market Demand

High demand with growing competition for experienced healthcare operations managers, particularly in behavioral health settings. The autism therapy sector is expanding rapidly, creating increased demand for qualified operational leaders.

Important Skills

Critical Skills

Healthcare operations management expertise: Essential for maintaining clinical quality while meeting business objectives People management skills: Critical for leading large healthcare teams and maintaining high retention Financial acumen: Necessary for budget management and performance optimization Stakeholder communication: Vital for managing relationships with families and clinical staff

Beneficial Skills

Healthcare technology knowledge: Increasingly important for operational efficiency Change management experience: Valuable for implementing new processes and systems Marketing and community relations: Helpful for growth and reputation management

Unique Aspects

Clear career progression pathway with defined advancement opportunities
Combination of clinical and operational responsibilities unique to healthcare setting
Strong emphasis on professional development with structured training programs
High-impact role directly affecting patient care quality and outcomes

Career Growth

Typical progression to next level within 2-3 years based on performance and market growth

Potential Next Roles

Senior Operations Manager Group Operations Manager Regional Director of Operations Senior Regional Director of Operations

Company Overview

Action Behavior Centers

Action Behavior Centers is a leading provider of Applied Behavior Analysis (ABA) therapy with a strong presence across multiple states and a team of over 8,000 professionals.

Major player in the behavioral health sector with significant market share in ABA therapy services. Strong growth trajectory with expansion into new markets.
Established presence in Texas market with expansion into multiple states including Arizona, Colorado, Illinois, North Carolina and Minnesota.
Professional healthcare environment with emphasis on clinical excellence and employee development. Strong focus on metrics and outcomes while maintaining supportive team atmosphere.
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