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Operations Manager - Graduate - Job Opportunity at HeavenHR

Berlin, Germany
Full-time
Entry-level
Posted: June 7, 2025
Hybrid
EUR 50,000-70,000 per year

Benefits

Remote work flexibility enabling better work-life balance and reduced commuting costs
Performance-based bonus structure providing direct financial rewards for exceptional contributions
Comprehensive pension plan ensuring long-term financial security and retirement planning

Key Responsibilities

Lead and develop the operations team under the Director of Business Development, establishing strategic goals and driving daily operational excellence that directly impacts company scalability
Optimize critical business processes across sales, finance, payroll, insurance sales, and customer experience to ensure seamless operations supporting rapid startup growth
Collaborate with cross-functional teams to develop and implement operational excellence strategies that position the company for sustainable expansion
Identify process improvement opportunities and spearhead efficiency initiatives that directly contribute to productivity gains and competitive advantage
Ensure regulatory compliance and adherence to industry standards, protecting the company from legal risks while maintaining operational integrity
Develop and maintain key operational metrics and reporting systems that provide actionable insights for strategic decision-making
Foster a culture of continuous improvement by promoting innovation and best practices that drive organizational transformation

Requirements

Education

Excellent university degree in STEM field (Science, Technology, Engineering, Mathematics) or related area

Experience

Graduate level / Entry-level position

Required Skills

Deep interest in operations management and startup environment Knowledge of HR processes and systems Exceptional problem-solving skills and interest in process improvements Strong analytical and quantitative skills for data-driven decision making Excellent communication and collaboration skills with ability to work effectively in cross-functional teams High attention to detail and commitment to high-quality work Proactive and self-motivated personality with passion for driving operational excellence Solid technical understanding with proficiency in Excel and Python Enthusiasm and motivation to build something big and thirst for learning new things
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Sauge AI Market Intelligence

Industry Trends

The HR technology sector is experiencing unprecedented growth with a compound annual growth rate of 10-12%, driven by digital transformation initiatives and the need for streamlined people management solutions. Companies are increasingly adopting integrated HR platforms to replace fragmented legacy systems, creating substantial opportunities for SaaS providers like HeavenHR. Post-pandemic workplace dynamics have accelerated demand for comprehensive HR solutions that support remote and hybrid work models, with particular emphasis on employee experience management and automated compliance tracking. This trend is particularly strong in the German market where labor regulations are complex and require sophisticated technological solutions. Operations roles in SaaS startups are evolving to become more strategic and data-driven, with emphasis on cross-functional collaboration and process optimization. The role now serves as a critical bridge between technical product development and business growth, requiring both analytical skills and strategic thinking capabilities.

Salary Evaluation

The offered salary range of EUR 50,000-70,000 is competitive for a graduate-level operations position in Berlin's startup ecosystem, positioned at approximately 15-20% above entry-level market rates due to the strategic nature of the role and the company's growth stage. This compensation reflects the premium placed on STEM graduates and the comprehensive scope of responsibilities spanning multiple business functions.

Role Significance

The role involves leading a small but growing operations team of approximately 3-5 professionals, with potential for rapid team expansion as the company scales. The reporting structure to the Director of Business Development suggests integration into the senior leadership layer with influence over multiple departmental functions.
This role represents a mid-level position despite being targeted at graduates, offering significant strategic influence and leadership responsibilities that typically require 2-3 years of experience. The position provides direct access to senior leadership and involvement in company-wide strategic initiatives, indicating accelerated career progression potential within the startup environment.

Key Projects

Implementation of integrated business process automation systems connecting sales, finance, and customer success functions Development of scalable operational frameworks to support international expansion and regulatory compliance across multiple European markets Creation of comprehensive performance monitoring and analytics infrastructure to support data-driven decision making across all business functions Design and execution of customer onboarding and success optimization programs to reduce churn and increase lifetime value

Success Factors

Ability to translate complex technical requirements into actionable business processes while maintaining focus on scalability and efficiency. Success requires balancing immediate operational needs with long-term strategic planning, particularly in the fast-paced startup environment where priorities can shift rapidly. Strong analytical mindset combined with practical implementation skills, enabling the identification of process bottlenecks and the design of effective solutions. The role demands proficiency in data analysis tools and the ability to present insights to both technical and non-technical stakeholders. Cross-functional leadership capabilities that enable effective collaboration with sales, engineering, customer success, and finance teams. Success depends on building strong internal relationships and facilitating communication between departments with different priorities and working styles. Adaptability and continuous learning orientation essential for navigating the evolving HR technology landscape and regulatory environment. The ability to quickly master new tools, processes, and market dynamics will directly impact both individual and company success.

Market Demand

High demand driven by the rapid expansion of the HR tech sector and the critical need for operational excellence in scaling SaaS businesses. The combination of technical skills requirements and cross-functional leadership responsibilities makes qualified candidates relatively scarce in the German market.

Important Skills

Critical Skills

Python and Excel proficiency are essential for automating processes, analyzing operational data, and building scalable systems that can support rapid company growth. These technical skills differentiate this operations role from traditional business operations positions and enable more sophisticated process optimization and performance monitoring capabilities. Cross-functional collaboration and communication skills are critical for success in the startup environment where team boundaries are fluid and individual contributors must work effectively across multiple departments. The ability to translate between technical and business stakeholders is particularly valuable in a SaaS environment. Analytical and problem-solving capabilities form the foundation of the role, enabling identification of process inefficiencies, development of data-driven solutions, and continuous optimization of business operations. These skills are essential for supporting the company's scaling objectives and maintaining competitive advantage.

Beneficial Skills

Experience with HR systems and processes provides valuable domain knowledge that can accelerate impact in the role, though the specific technical and analytical skills may be more important for long-term success in the evolving HR tech landscape. Project management and process improvement methodologies such as Lean or Six Sigma could enhance effectiveness in optimizing business processes and leading cross-functional initiatives, though these can be developed on the job. Additional programming languages or data analysis tools beyond Python and Excel could provide enhanced capability for automation and analytics, supporting more sophisticated operational optimization and reporting capabilities.

Unique Aspects

This role offers rare exposure to comprehensive business operations across multiple functions typically siloed in larger organizations, providing accelerated learning opportunities and broad skill development that would normally require several years of career progression
The position combines technical requirements (Python proficiency) with strategic business responsibilities, creating a unique profile that bridges the gap between technical implementation and business strategy in the growing HR tech sector
Direct involvement in regulatory compliance and industry standards provides valuable expertise in the complex German and European employment law landscape, skills that are increasingly valuable as companies expand internationally
The role offers ground-floor opportunity in a sector experiencing significant growth and digital transformation, with potential for substantial equity upside and career acceleration as the company scales

Career Growth

Career progression timeline is accelerated in the startup environment, with potential advancement to director-level roles within 18-24 months and senior leadership positions within 3-4 years, contingent on company growth and individual performance.

Potential Next Roles

Director of Operations with expanded responsibility for international markets and larger team leadership, typically achievable within 2-3 years given the accelerated growth environment and strategic nature of the current role VP of Business Operations or Chief Operating Officer positions in similar-stage startups, leveraging the comprehensive cross-functional experience gained in this role Strategy and Operations roles at larger tech companies or consulting firms, where the startup experience and analytical skills would be highly valued Entrepreneurial opportunities including founding or co-founding HR tech ventures, building on the deep industry knowledge and operational expertise developed in this position

Company Overview

HeavenHR

HeavenHR operates in the competitive German HR technology market, focusing on providing integrated SaaS solutions for small and medium enterprises. The company appears to be in a growth phase, evidenced by active hiring for strategic roles and emphasis on scaling operations across multiple business functions.

As a startup in the fragmented HR tech space, HeavenHR competes with both established players like SAP SuccessFactors and emerging SaaS providers. The company's focus on comprehensive platform integration positions it to capture market share from companies using multiple point solutions for different HR functions.
Based in Berlin, one of Europe's leading startup hubs, the company benefits from access to strong technical talent, favorable startup ecosystem, and proximity to major European markets. The Berlin location provides strategic advantages for European expansion while maintaining competitive operational costs.
The startup environment emphasizes rapid growth, cross-functional collaboration, and individual impact on company success. The culture likely values innovation, adaptability, and results-oriented performance, with flatter organizational structures enabling direct access to senior leadership and strategic decision-making processes.
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