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Operations Supervisor - Job Opportunity at Gate Gourmet Canada Inc.

Winnipeg, Canada
Full-time
Mid-level
Posted: February 11, 2025
On-site
CAD 65,000 - 85,000 annually based on location and industry standards

Benefits

Comprehensive training and development programs
Career advancement opportunities in global organization
Leadership development focus
Professional certification support (ServSafe)

Key Responsibilities

Strategic oversight of multiple food production departments including food production, galley building, and final assembly
Financial management including production costs and labor planning
Quality assurance and regulatory compliance management
Staff development and performance management for 30+ team members
Operational efficiency optimization and process improvement
Inventory and supply chain management
Health and safety protocol enforcement

Requirements

Education

High School Diploma or GED required. Bachelor's degree preferred.

Experience

2+ years supervisory experience in (an unionized environment) working in a high volume, manufacturing, food production, and restaurant or catering environment or equivalent experience in the related field required.

Required Skills

Strong and effective leadership skills Labor relations experience preferred Training and development capabilities Performance management skills Time management and multitasking abilities Organizational and analytical skills Microsoft Office proficiency Bilingual abilities preferred (English plus French/Spanish/Chinese Mandarin/Vietnamese/Hindi/Polish)

Certifications

ServSafe Certification (required to obtain) ServSafe Certified preferred
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Sauge AI Market Intelligence

Industry Trends

Airline catering industry recovering from COVID-19 impact with focus on operational efficiency Increased emphasis on food safety and compliance in post-pandemic environment Growing importance of multilingual capabilities in diverse workforce management Shift towards lean management practices in airline services sector

Role Significance

Direct supervision of up to 30 team members in a unionized environment
Mid-level management position with significant operational and people management responsibilities

Key Projects

Department restructuring and efficiency optimization Food safety program implementation Cost control and waste reduction initiatives Team performance improvement programs

Success Factors

Strong labor relations experience in unionized environment Ability to balance multiple departmental priorities Excellence in food safety and regulatory compliance Strong financial acumen for cost management Cultural competency in diverse workforce management

Market Demand

Moderate to high demand as airline industry recovers and expands post-pandemic operations

Important Skills

Critical Skills

Labor relations expertise for unionized workforce management Food safety and regulatory compliance knowledge Financial management and cost control abilities Multi-department operational management experience

Beneficial Skills

Additional language capabilities for diverse workforce Change management experience Process improvement expertise Industry-specific software knowledge

Unique Aspects

Rotating schedule requirement indicates operational flexibility needs
Significant focus on regulatory compliance and food safety
Multiple department oversight requiring broad operational knowledge
Strong emphasis on cost control and efficiency in post-COVID recovery phase

Career Growth

2-4 years in role before advancement opportunity, depending on performance and market conditions

Potential Next Roles

Unit General Manager Regional Operations Manager Quality Assurance Manager Production Manager

Company Overview

Gate Gourmet Canada Inc.

Gate Gourmet is a global leader in airline catering and hospitality services, operating in numerous countries worldwide

Leading position in airline catering industry with strong presence in major airports globally
Strategic importance in Canadian market with significant operations in major aviation hubs
Fast-paced, regulated environment with emphasis on safety, quality, and efficiency
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