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Operations Support Specialist (WDA) - 2 Years Contract - Job Opportunity at MSD (Merck Sharp & Dohme)

Singapore, Singapore
Contract
Mid-level
Posted: March 18, 2025
Hybrid
SGD 65,000 - 85,000 per year based on Singapore market rates for similar roles in pharmaceutical manufacturing

Benefits

Career development in pharmaceutical manufacturing
State-of-the-art facility exposure
Workforce Singapore (WSG) career conversion programme support
Hybrid work arrangement
Professional development opportunities in global manufacturing network

Key Responsibilities

Lead compliance management and exception documentation with production staff
Conduct comprehensive batch record reviews and drive RFT metrics improvement
Manage manufacturing document systems and MES implementations
Coordinate cross-functional change control processes
Oversee inventory management and purchase order processing
Drive continuous improvement initiatives for batch release optimization
Contribute to annual product reviews and profit planning

Requirements

Education

Diploma or Degree

Experience

Minimum 3 years in operations environment

Required Skills

Strong understanding of applicable regulations and divisional policies Knowledge of cGMP and regulatory compliance Technical writing expertise Team leadership capabilities Process improvement skills Shop floor engagement abilities
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Sauge AI Market Intelligence

Industry Trends

Increasing focus on biologics manufacturing capabilities in APAC region Growing demand for integrated digital manufacturing systems expertise Rising importance of regulatory compliance in pharmaceutical operations Shift towards automated batch record systems and paperless operations

Role Significance

Typically part of a 10-15 person Integrated Process Team (IPT) with matrix reporting relationships
Mid-level specialist role with significant operational impact and cross-functional leadership responsibilities

Key Projects

Manufacturing process optimization initiatives Compliance documentation system improvements Inventory management system enhancements Cross-functional change management programs

Success Factors

Strong understanding of GMP requirements and regulatory framework Ability to navigate complex documentation systems and drive process improvements Excellence in cross-functional collaboration and stakeholder management Balance of technical expertise with operational efficiency focus

Market Demand

High demand with growing biopharmaceutical manufacturing presence in Singapore and APAC region

Important Skills

Critical Skills

GMP and regulatory compliance knowledge - essential for maintaining manufacturing quality standards Technical documentation expertise - crucial for batch record management and compliance Change management capabilities - vital for process improvement initiatives

Beneficial Skills

Project management skills - valuable for driving improvement initiatives Digital systems expertise - important for MES and electronic documentation systems Data analysis capabilities - useful for metrics tracking and process optimization

Unique Aspects

Career conversion opportunity for non-pharma professionals
Integration of modern manufacturing technologies with traditional GMP requirements
Strategic importance of Singapore facility in global network

Career Growth

2-3 years in role before advancement, with accelerated growth possible through demonstrated project success

Potential Next Roles

Senior Operations Specialist Manufacturing Operations Lead Process Excellence Manager Quality Systems Manager

Company Overview

MSD (Merck Sharp & Dohme)

MSD is a leading global biopharmaceutical company with over 25 years presence in Singapore and 60 years in Asia Pacific

Top-ranked employer in Singapore with strong market presence in biopharmaceutical manufacturing
Singapore serves as regional hub for Asia Pacific operations with significant manufacturing capabilities
Innovation-focused environment with emphasis on diversity, inclusion, and collaborative problem-solving
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