Patient Care Coordinator RN - Job Opportunity at Kaiser Permanente

Santa Clara, US
Full-time
Mid-level
Posted: March 28, 2025
On-site
USD 95,000 - 120,000 per year based on location and Kaiser Permanente's market position

Benefits

Comprehensive healthcare coverage through Kaiser's own system
Professional development and career advancement opportunities
Labor/Management Partnership participation
Work-life balance with standard business hours
Competitive benefits package typical of large healthcare organizations

Key Responsibilities

Lead care coordination across multidisciplinary teams and external providers
Develop and implement evidence-based care plans and discharge protocols
Manage utilization review and quality assurance processes
Drive cost-effective healthcare delivery while maintaining quality standards
Facilitate complex case management and care transitions
Develop and maintain clinical policies and procedures
Analyze healthcare resource utilization and trend data

Requirements

Education

Bachelors degree in nursing or health related field, OR four (4) years of experience in a directly related field. Graduate of an accredited school of nursing.

Experience

Demonstrated experience in utilization management, discharge planning, or transfer coordination

Required Skills

Knowledge of Nurse Practice Act Understanding of Joint Commission requirements Federal/state/local healthcare regulations expertise Care coordination and case management Utilization management Clinical documentation Interdisciplinary collaboration

Certifications

Registered Nurse License (California) Basic Life Support
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Sauge AI Market Intelligence

Industry Trends

Healthcare systems are increasingly focusing on care coordination to reduce readmissions and improve outcomes Value-based care models are driving demand for roles that can optimize resource utilization while maintaining quality Integration of population health management principles into care coordination is becoming standard practice Growing emphasis on data-driven decision making in care management

Role Significance

Typically works within a team of 5-10 care coordinators, interfacing with 20+ healthcare providers daily
Mid-level position with significant operational impact on patient care outcomes and resource utilization

Key Projects

Implementation of new care coordination protocols Quality improvement initiatives Cost reduction programs while maintaining care standards Development of evidence-based clinical pathways

Success Factors

Strong clinical background combined with system-level thinking Excellent interpersonal skills for managing diverse stakeholder relationships Ability to balance quality care with resource optimization Deep understanding of healthcare regulations and compliance requirements

Market Demand

High demand with continued growth expected due to aging population and healthcare complexity

Important Skills

Critical Skills

Care coordination expertise essential for managing complex patient cases Regulatory knowledge crucial for ensuring compliance and quality standards Clinical assessment skills vital for effective care planning Data analysis capabilities necessary for resource optimization

Beneficial Skills

Project management skills for quality improvement initiatives Change management experience for implementing new protocols Population health management understanding Experience with value-based care models

Unique Aspects

Role combines clinical expertise with healthcare management principles
Position involves working within Kaiser's integrated care delivery model
Opportunity to influence system-wide care protocols
Balance of direct patient care impact with system-level improvements

Career Growth

2-4 years in role before advancement, depending on performance and organizational needs

Potential Next Roles

Clinical Operations Manager Director of Care Management Population Health Manager Healthcare Quality Director

Company Overview

Kaiser Permanente

Kaiser Permanente is one of the largest integrated managed care organizations in the United States, known for its innovative approach to healthcare delivery

Industry leader in integrated care delivery with significant market presence in California
Strong presence in Santa Clara market with established networks and resources
Structured environment with strong emphasis on quality, collaboration, and continuous improvement
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