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Patient Care Manager - Job Opportunity at Alberta Health Services

Calgary, Canada
Full-time
Senior
Posted: March 2, 2025
On-site
CAD 42.89-73.49 per hour

Benefits

Competitive healthcare benefits package
Professional development support
Leadership training opportunities
Work-life balance with weekends off
Comprehensive pension plan

Key Responsibilities

Strategic oversight of Women's Health Portfolio including Labor & Delivery, Antepartum, and Postpartum units
Operational management of highest-volume delivery center in Calgary Zone
Quality and safety program implementation and monitoring
Staff leadership and development across multiple units
Stakeholder relationship management and cross-functional collaboration
Strategic planning and performance metrics optimization
Budget and resource allocation management
Quality improvement initiative development and implementation

Requirements

Education

Baccalaureate degree in a health-related field

Experience

Minimum of three years progressive leadership within healthcare in last five years

Required Skills

Healthcare operations management Strategic planning Team leadership Decision-making Coaching Conflict resolution Performance management Change management Quality improvement Stakeholder engagement Consultation Facilitation

Certifications

Leadership development courses within last three years Quality Improvement certification (preferred) Change Management certification (preferred)
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Sauge AI Market Intelligence

Industry Trends

Healthcare leadership roles are increasingly focusing on diversity and inclusion competencies to serve diverse patient populations Growing emphasis on data-driven decision making in healthcare management Rising demand for leaders who can manage hybrid care delivery models Increasing focus on patient experience and family-centered care approaches

Salary Evaluation

The offered salary range of CAD 42.89-73.49 per hour (approximately CAD 83,635-143,305 annually) aligns with senior healthcare management positions in major Canadian metropolitan areas. This range reflects the role's significant responsibilities and required expertise.

Role Significance

Large team oversight spanning multiple units with likely 50+ direct and indirect reports across nursing and support staff
Senior management position with direct impact on critical healthcare services and significant operational responsibility

Key Projects

Quality improvement initiatives in maternal care Operational efficiency optimization Staff development and retention programs Patient experience enhancement projects Cross-departmental collaboration initiatives

Success Factors

Strong operational management experience in complex healthcare environments Demonstrated ability to lead diverse teams and manage change Excellence in stakeholder management and communication Data-driven decision-making capabilities Cultural competency and inclusive leadership approach

Market Demand

High demand position due to growing healthcare needs and increasing complexity of women's health services. The role's focus on high-volume delivery operations makes it particularly crucial.

Important Skills

Critical Skills

Healthcare operations management experience critical for managing complex, high-volume services Change management expertise essential for evolving healthcare landscape Cultural competency crucial for serving diverse patient populations Strategic planning capabilities necessary for service optimization

Beneficial Skills

Quality improvement certification for driving operational excellence Advanced degree in healthcare administration or related field Experience with healthcare technology implementation Knowledge of emerging maternal care trends

Unique Aspects

Role oversees highest volume delivery center in Calgary Zone
Significant focus on diverse population healthcare needs
Comprehensive leadership responsibility across multiple specialized units
Direct impact on maternal and newborn health outcomes

Career Growth

Typical progression to director level within 3-5 years with demonstrated success

Potential Next Roles

Director of Women's Health Services Chief Nursing Officer Hospital Operations Director Regional Healthcare Administrator

Company Overview

Alberta Health Services

Alberta Health Services is the largest integrated health system in Canada, serving over 4.4 million residents

Leading healthcare provider in Alberta with significant resources and operational scope
Major employer in Calgary healthcare sector with multiple facilities and comprehensive service offering
Professional environment with strong focus on patient care, continuous improvement, and employee development
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