People Change Manager - Job Opportunity at Coles Group

Hawthorn East, Australia
Full-time
Senior
Posted: May 16, 2025
Hybrid
AUD 150,000 - 180,000 per year based on role seniority and market conditions in Australian retail sector

Benefits

Enhanced Stock Purchase Plan - Pre-tax salary sacrifice for company shares, indicating strong focus on employee ownership
Premium Workplace Amenities - Including gym facility, fitness classes, and exclusive product sampling opportunities
Significant Retail Discount - Year-round 5% discount with periodic 10% promotions across supermarket and liquor purchases
Comprehensive Recognition Program - Points-based digital platform with tangible rewards
Flexible Work Arrangements - Hybrid working model with work-life balance focus
Extended Parental Leave - Above-market paid parental leave for permanent employees
Professional Development Programs - Extensive career development and job-specific training initiatives

Key Responsibilities

Strategic Change Leadership - Design and implement enterprise-wide transformation initiatives affecting 115,000+ employees
Stakeholder Partnership Development - Build and maintain executive-level relationships across functions to drive change adoption
Impact Analysis and Risk Management - Conduct comprehensive organizational impact assessments and develop mitigation strategies
Change Communications Strategy - Develop and execute multi-channel communication plans for complex organizational changes
Training Program Development - Create and implement change-focused learning initiatives to support transformation
Performance Monitoring - Establish and track change effectiveness metrics and ROI measurements
Resistance Management - Develop proactive strategies to address change resistance and ensure adoption
Culture Transformation - Lead initiatives to foster organizational adaptability and continuous improvement mindset

Requirements

Education

Bachelor's degree in a related field; a Master's degree is a plus

Experience

Minimum of 5 years of experience in change management or a related field

Required Skills

Strong change management delivery Ability to lead and influence stakeholders Communication Analytical Problem-solving abilities Proficiency in change management tools and software

Certifications

Prosci certification (desired) ACMP certification (desired)
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Sauge AI Market Intelligence

Industry Trends

Retail sector is experiencing unprecedented digital transformation, driving increased demand for change management expertise Growing focus on employee experience and cultural transformation in large retail organizations Shift towards data-driven change management approaches requiring advanced analytical capabilities Integration of technological and cultural change initiatives becoming standard practice

Role Significance

Typically leads virtual teams of 5-8 change champions while collaborating with cross-functional teams of 20+ stakeholders
Senior strategic position with direct impact on organizational effectiveness and transformation success

Key Projects

Large-scale digital transformation initiatives Cultural change programs Process optimization and efficiency improvements Employee experience enhancement projects

Success Factors

Deep understanding of retail industry dynamics and digital transformation trends Strong stakeholder management capabilities with ability to influence at executive level Advanced change management methodology expertise combined with practical implementation experience Balance of strategic thinking and operational execution capabilities

Market Demand

High demand role with significant growth potential due to ongoing retail sector transformation and digital initiatives

Important Skills

Critical Skills

Change Management Expertise - Essential for driving large-scale transformation initiatives Stakeholder Management - Critical for navigating complex organizational structure Communication Skills - Vital for ensuring change adoption across diverse workforce Strategic Thinking - Required for aligning change initiatives with business objectives

Beneficial Skills

Retail Industry Knowledge - Valuable for understanding business context Digital Transformation Experience - Important for upcoming initiatives Data Analytics - Growing importance for measuring change effectiveness Agile Methodologies - Increasingly relevant for change implementation

Unique Aspects

Opportunity to drive change at scale across one of Australia's largest workforces
Strong focus on employee ownership through share plans and recognition programs
Combination of traditional retail heritage with modern transformation initiatives
Extensive internal mobility and development opportunities

Career Growth

2-3 years in role with demonstrated success before progression to next level

Potential Next Roles

Head of Transformation Director of Organizational Development Chief Change Officer Senior Program Director

Company Overview

Coles Group

Coles Group is one of Australia's largest retailers with over a century of history and significant market presence

Top 30 ASX-listed company with strong market position in Australian retail sector
Major employer with 115,000+ team members across Australia
Progressive corporate culture with strong emphasis on diversity, inclusion, and employee development
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