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Principal Program Manager, Work Health & Safety - Job Opportunity at Amazon Commercial Services Pty Ltd

Sydney, Australia
Full-time
Senior
Posted: August 4, 2025
On-site
AUD 140,000 - 180,000 per year based on the senior-level responsibilities, Australian market conditions for principal-level safety roles, and Amazon's competitive compensation structure in the region

Benefits

Opportunity to shape the future of workplace safety at a global scale
Contribution to Amazon's ambitious goal of becoming Earth's safest workplace
Access to extensive data analytics and technological resources for safety innovation
Collaborative work environment with subject matter experts across multiple business units
Professional development through managing large-scale strategic safety programs
Exposure to cutting-edge lean principles and process improvement methodologies in operational environments

Key Responsibilities

Drive enterprise-wide risk mitigation strategy across Amazon's extensive operational network, directly impacting thousands of employees' safety and wellbeing
Lead strategic collaboration with cross-functional teams and subject matter experts to establish industry-leading workplace health and safety standards
Conduct comprehensive regulatory research and analysis to maintain compliance with evolving Australian WHS legislation and promote organization-wide safety culture transformation
Execute data-driven performance analysis against published WHS requirements, identifying deficiencies and implementing corrective action plans to eliminate workplace risks
Analyze complex WHS data streams including regulatory requirements, benchmarking studies, and industry best practices to optimize resource allocation for maximum risk reduction
Manage critical regulatory relationships and stakeholder interactions while identifying emerging trends for continuous safety improvement
Develop and deliver technical reports on safety metrics and performance indicators to senior leadership and regulatory bodies
Spearhead strategic injury prevention projects and enhance workplace health and safety practices across multiple Amazon business units
Build organizational WHS competency and awareness through targeted training and development programs
Design and deploy standardized monitoring systems for contractor and consultant work performance in accordance with established WHS standards

Requirements

Education

Bachelor's degree

Experience

5+ years of growing responsibilities in safety and/or environmental programs in manufacturing, production, or service operations

Required Skills

Deep knowledge of Safe Work Australia WHS Act, regulations, and Codes of Practice Familiarity with SafeWork Victoria/NSW and Heavy Vehicle National Law Experience implementing lean principles and process improvement in an operational environment Proven ability to identify root causes and mitigate hazards Exceptional communication and project management skills Strong judgment and interpersonal skills Ability to manage multiple priorities in a fast-paced environment
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Sauge AI Market Intelligence

Industry Trends

The workplace health and safety sector is experiencing unprecedented growth driven by increased regulatory scrutiny and corporate liability concerns, with organizations investing heavily in preventive safety programs rather than reactive compliance measures. This shift is creating demand for senior-level safety professionals who can implement data-driven, technology-enabled safety solutions at scale. E-commerce and logistics companies are facing intensified focus on worker safety due to the physical nature of warehouse operations and the rapid expansion of fulfillment networks globally. This has led to the emergence of specialized safety roles that combine traditional industrial hygiene expertise with modern data analytics and process optimization capabilities. Australian workplace safety regulations are becoming increasingly stringent, with Safe Work Australia implementing more comprehensive reporting requirements and penalties for non-compliance. This regulatory evolution is driving demand for professionals who can navigate complex multi-jurisdictional compliance requirements while maintaining operational efficiency. The integration of artificial intelligence and IoT technologies in workplace safety monitoring is transforming how organizations approach risk management, creating opportunities for safety professionals who can bridge traditional safety practices with emerging digital technologies and predictive analytics platforms.

Role Significance

Typically manages a team of 5-12 safety specialists and coordinators while collaborating with cross-functional teams of 20-50 professionals across operations, legal, and business units
This is a senior-level strategic role with significant organizational influence, reporting directly to senior country leadership and responsible for enterprise-wide safety program development and implementation across multiple business units

Key Projects

Implementation of predictive safety analytics systems across fulfillment centers Development of contractor safety compliance frameworks Design and execution of injury prevention programs Regulatory compliance auditing and remediation initiatives Safety culture transformation programs across business units

Success Factors

Ability to translate complex regulatory requirements into practical operational procedures that maintain compliance while supporting business objectives and operational efficiency Strong data analysis capabilities to identify emerging safety trends and risk patterns from large datasets, enabling proactive rather than reactive safety management approaches Executive-level communication skills to influence senior leadership and secure resources for safety initiatives while building consensus across diverse stakeholder groups Deep understanding of lean manufacturing and process improvement methodologies to integrate safety considerations into operational efficiency initiatives without compromising either objective Change management expertise to drive cultural transformation in safety practices across large, geographically distributed teams with varying levels of safety maturity

Market Demand

High demand driven by regulatory compliance requirements, corporate focus on employee wellbeing, and the specialized nature of large-scale operational safety management in the e-commerce sector

Important Skills

Critical Skills

Deep knowledge of Safe Work Australia WHS Act and regulations is essential as this role involves direct regulatory compliance responsibility and interaction with government agencies, making this expertise non-negotiable for success in the position Data analysis and process improvement capabilities are critical because the role requires identifying safety trends from complex datasets and implementing lean methodologies to optimize both safety outcomes and operational efficiency Project management and stakeholder influence skills are vital as the role involves coordinating large-scale strategic initiatives across multiple business units while securing buy-in from diverse stakeholder groups with competing priorities

Beneficial Skills

Advanced certification in occupational health and safety management systems would enhance credibility and provide additional technical depth for complex safety challenges Experience with digital safety management platforms and IoT monitoring systems would be valuable as Amazon continues to integrate technology into safety operations International safety standards knowledge could provide additional value as Amazon's global operations require consistent safety approaches across different regulatory environments

Unique Aspects

Integration of advanced data analytics and machine learning capabilities with traditional safety management practices, providing access to cutting-edge predictive safety technologies
Opportunity to influence safety standards across one of the world's largest logistics networks, with potential for global impact through Amazon's interconnected operations
Direct involvement in Amazon's ambitious goal to become 'Earth's safest workplace,' representing a unique career opportunity to lead industry-wide safety innovation
Access to Amazon's extensive resources and technological infrastructure to implement safety solutions at unprecedented scale and sophistication

Career Growth

Typically 3-5 years to advance to country leadership roles, with potential for regional or global positions within 5-8 years given Amazon's global presence and internal promotion culture

Potential Next Roles

Senior WHS Country Leader or Regional Safety Director positions Vice President of Global Safety Operations Chief Safety Officer roles in large multinational corporations Executive consulting positions specializing in enterprise safety transformation

Company Overview

Amazon Commercial Services Pty Ltd

Amazon Commercial Services Pty Ltd represents Amazon's substantial operations in Australia, encompassing e-commerce, logistics, cloud services, and digital entertainment platforms with significant market presence and rapid expansion across the region

Dominant position in Australian e-commerce and cloud computing markets, with substantial influence on industry practices and regulatory discussions regarding workplace safety in modern logistics operations
This role represents a critical position in Amazon's Australian expansion strategy, with responsibility for establishing safety standards that will scale across the company's growing regional footprint including fulfillment centers, delivery stations, and corporate offices
Fast-paced, data-driven environment emphasizing innovation and customer obsession, with strong emphasis on ownership and delivering measurable results while maintaining Amazon's leadership principles and commitment to being Earth's safest workplace
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