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Principal Program Manager, Work Health & Safety - Job Opportunity at Amazon Commercial Services Pty Ltd

Melbourne, Australia
Full-time
Senior
Posted: August 17, 2025
On-site
AUD 180,000 - 220,000 per year. This estimate reflects the senior principal level of the role, Amazon's competitive compensation philosophy, Melbourne's market rates for executive safety positions, and the specialized regulatory knowledge required for Australian operations.

Benefits

Opportunity to shape workplace safety culture at one of the world's largest companies, providing unparalleled professional impact and visibility
Direct contribution to Amazon's strategic goal of becoming Earth's safest workplace, offering meaningful career purpose
Access to cutting-edge safety technology and data analytics platforms used across Amazon's global operations
Exposure to diverse business units and international safety standards, accelerating professional development
Leadership role in high-visibility strategic projects with potential company-wide implementation
Professional development through collaboration with subject matter experts and cross-functional teams
Inclusive and diverse work environment with strong commitment to equal opportunity and accommodation

Key Responsibilities

Drive enterprise-wide risk mitigation strategy across Amazon's Australian operations, directly impacting worker safety for thousands of employees
Lead strategic collaboration with subject matter experts to establish industry-leading WHS standards that influence operational excellence
Conduct comprehensive regulatory research and champion safety culture transformation across multiple business units
Execute data-driven performance analysis against WHS standards, ensuring compliance and identifying improvement opportunities
Analyze complex WHS data trends to strategically allocate resources and prevent incidents before they occur
Manage critical regulatory relationships and identify emerging compliance requirements that could impact business operations
Produce executive-level technical reports on safety metrics that inform strategic decision-making
Spearhead large-scale injury prevention initiatives with measurable impact on organizational safety performance
Develop WHS competency frameworks across diverse business units, building organizational capability
Design and deploy standardized contractor management systems ensuring consistent safety standards across the supply chain

Requirements

Education

Bachelor's degree

Experience

5+ years of growing responsibilities in safety and/or environmental programs in manufacturing, production, or service operations

Required Skills

Deep knowledge of Safe Work Australia WHS Act, regulations, and Codes of Practice Familiarity with SafeWork Victoria/NSW and Heavy Vehicle National Law Experience implementing lean principles and process improvement in an operational environment Proven ability to identify root causes and mitigate hazards Exceptional communication and project management skills Strong judgment and interpersonal skills Ability to manage multiple priorities in a fast-paced environment
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Sauge AI Market Intelligence

Industry Trends

The workplace health and safety sector is experiencing unprecedented transformation driven by digital analytics and predictive safety technologies. Organizations are increasingly leveraging big data and AI to identify risk patterns before incidents occur, moving from reactive to proactive safety management. This shift is particularly pronounced in large-scale operations like Amazon's fulfillment centers where traditional safety approaches are being revolutionized through technology integration. Regulatory landscapes across Australia are becoming more stringent with increased penalties for workplace safety violations and enhanced reporting requirements. The introduction of industrial manslaughter laws across various states has elevated C-suite accountability for workplace safety, making principal-level safety roles more critical and visible within organizational hierarchies. The integration of mental health and wellness into traditional workplace safety frameworks represents a significant industry evolution. Companies are recognizing the interconnection between physical safety, psychological wellbeing, and overall operational performance, requiring safety professionals to develop broader competencies beyond traditional risk management. Supply chain and contractor safety management has become a critical focus area as organizations face increased liability for third-party safety performance. This trend is driving demand for standardized contractor management systems and comprehensive vendor safety oversight programs.

Role Significance

Typically manages a matrix organization of 15-25 safety professionals, contractors, and cross-functional stakeholders while influencing safety practices across thousands of operational employees throughout Australia's fulfillment network.
This is a senior executive role reporting directly to the Senior WHS Country Leader, indicating significant organizational influence and strategic responsibility. The position requires independent decision-making authority over enterprise-wide safety programs and carries accountability for regulatory compliance across Amazon's Australian operations.

Key Projects

Implementation of predictive analytics platforms for injury prevention using Amazon's operational data Development of automated contractor safety compliance monitoring systems Creation of standardized safety training programs scalable across diverse business units Integration of safety metrics into operational performance dashboards and executive reporting Design of emergency response protocols for large-scale fulfillment operations

Success Factors

Ability to translate complex regulatory requirements into practical operational procedures that maintain compliance while supporting business velocity and efficiency Strong data analytics capabilities to identify leading indicators and develop predictive safety models using Amazon's sophisticated data infrastructure Executive presence and communication skills necessary to influence senior leadership and drive cultural change across decentralized operations Deep understanding of lean operational principles to integrate safety improvements with continuous operational optimization Strategic thinking to align safety initiatives with broader business objectives while maintaining regulatory compliance Change management expertise to implement new safety technologies and processes across established operational frameworks

Market Demand

High demand driven by regulatory intensification, technological transformation in safety management, and organizational focus on employee retention through enhanced workplace safety cultures.

Important Skills

Critical Skills

Deep regulatory knowledge of Australian WHS legislation is absolutely essential as this role carries direct accountability for compliance across Amazon's operations. The complexity of multi-jurisdictional requirements and evolving regulatory landscape demands expertise that cannot be developed quickly on the job. Data analysis and interpretation capabilities are crucial for success in Amazon's metrics-driven environment. The ability to identify trends, develop predictive models, and translate data insights into actionable safety strategies directly impacts the role's effectiveness and organizational influence. Project management and change leadership skills are vital for implementing strategic safety initiatives across Amazon's complex operational network. The scale and pace of Amazon's operations require exceptional organizational and leadership capabilities to drive meaningful safety improvements.

Beneficial Skills

Technology proficiency including familiarity with safety management systems, data visualization tools, and emerging technologies like IoT sensors and predictive analytics platforms International safety standards knowledge including ISO 45001, OSHA standards, and other global frameworks that may influence Amazon's worldwide safety practices Supply chain and logistics industry experience providing context for the unique safety challenges present in high-velocity fulfillment and distribution operations

Unique Aspects

Integration with Amazon's proprietary safety technologies and data analytics platforms provides access to cutting-edge tools unavailable in traditional safety roles
Opportunity to influence safety practices across diverse business units including fulfillment, transportation, corporate offices, and emerging technologies like drone delivery
Direct connection to Amazon's global safety organization enables knowledge sharing and career mobility across international markets
Exposure to regulatory environments spanning multiple jurisdictions as Amazon's operations cross state boundaries and interact with federal regulations
Collaboration with Amazon's innovation teams on emerging safety technologies and applications of artificial intelligence in workplace safety

Career Growth

Typical progression to next level occurs within 3-5 years, with accelerated opportunities based on successful implementation of strategic safety initiatives and demonstrated impact on organizational safety performance.

Potential Next Roles

Senior WHS Country Leader or Regional Safety Director positions within Amazon's global operations Chief Safety Officer roles at major corporations or industrial companies Global Safety Strategy Director positions at multinational organizations Independent safety consulting practice serving large-scale operations Regulatory affairs leadership roles within government agencies or industry associations

Company Overview

Amazon Commercial Services Pty Ltd

Amazon Commercial Services represents Amazon's Australian business operations, encompassing fulfillment centers, delivery networks, and corporate functions. As part of Amazon's global ecosystem, the Australian operations benefit from world-class safety technologies, extensive resources, and best practices developed across international markets while adapting to local regulatory requirements and cultural considerations.

Amazon maintains a dominant position in Australian e-commerce and cloud services markets, with significant investments in local infrastructure and employment. The company's commitment to becoming 'Earth's safest workplace' represents a strategic competitive advantage in talent attraction and operational excellence.
Melbourne serves as a key operational hub for Amazon's Australian operations, housing major fulfillment centers and corporate functions. The city's role as Australia's logistics and technology center aligns with Amazon's operational requirements and provides access to skilled safety professionals and regulatory expertise.
Amazon's leadership principles drive a performance-oriented culture emphasizing customer obsession, ownership, and continuous improvement. The safety organization operates within this framework while maintaining independent authority over safety decisions and regulatory compliance matters.
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