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Product and Customer Analytics Specialist SG - Job Opportunity at CIMB Group

Singapore, SG
Full-time
Senior
Posted: April 21, 2025
On-site
SGD 120,000 - 180,000 per year based on Singapore financial sector standards and role seniority

Benefits

Competitive banking sector compensation package
Career development in a major ASEAN financial institution
Professional development opportunities in analytics
Exposure to enterprise-level data systems

Key Responsibilities

Lead advanced analytics initiatives for product and customer data to drive strategic business decisions
Design and maintain enterprise dashboard systems for customer behavior tracking
Spearhead A/B testing and customer segmentation programs
Direct campaign and leads management for Singapore Consumer Banking
Develop predictive models for revenue optimization and customer behavior forecasting
Architect DataMart solutions and implement process automation frameworks

Requirements

Education

Bachelor's degree in Data Science, Data Analytics, Business Analytics, Statistics or related field; Master's degree or Master/PhD preferred

Experience

5+ years of experience in product or customer analytics

Required Skills

SQL Python R Tableau Power BI Statistical modeling A/B testing Customer segmentation Lifecycle analysis Cross-functional collaboration Communication skills Banking sector knowledge
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Sauge AI Market Intelligence

Industry Trends

Financial institutions are increasingly focusing on data-driven decision making and automated customer journey optimization Banks are investing heavily in predictive analytics for risk management and customer retention Integration of ML/AI capabilities into traditional banking analytics is becoming standard practice Rising demand for real-time analytics and personalized banking experiences

Role Significance

Likely leads a team of 3-5 analysts with matrix reporting to multiple business stakeholders
Senior individual contributor role with significant influence on strategic decisions and customer experience initiatives

Key Projects

Customer journey optimization programs Revenue forecasting models Marketing campaign effectiveness analysis Product performance analytics frameworks Customer segmentation strategy development

Success Factors

Strong blend of technical expertise and business acumen Ability to translate complex analytics into actionable business insights Experience with banking sector regulatory requirements Track record of implementing data-driven strategies Excellent stakeholder management skills

Market Demand

High demand with strong growth trajectory due to digital transformation initiatives in ASEAN banking sector

Important Skills

Critical Skills

Advanced analytics expertise with focus on banking sector applications Stakeholder management in a matrix organization Technical proficiency in modern data tools Understanding of banking regulations and compliance

Beneficial Skills

Cloud computing platforms Machine learning deployment experience Knowledge of digital banking trends Agile project management

Unique Aspects

Combination of traditional banking analytics with modern data science methodologies
Direct impact on Singapore consumer banking strategy
Opportunity to influence regional banking practices
Integration of advanced analytics with regulatory compliance requirements

Career Growth

2-4 years in role before progression to department head or director level positions

Potential Next Roles

Head of Analytics Analytics Director Chief Data Officer Product Analytics Director Customer Intelligence Head

Company Overview

CIMB Group

CIMB Group is a leading ASEAN banking group with strong regional presence and growing digital banking capabilities

Among top banking groups in Southeast Asia with significant market share in consumer banking
Strategic position in Singapore market with strong connections to broader ASEAN operations
Professional banking environment with emphasis on innovation and digital transformation
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  • Salary estimates and market demand analysis
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  • Critical success factors and key skills
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