Product Operations Manager - Customer Value and AI - Job Opportunity at IRIS Software Group

Slough, GB
Full-time
Senior
Posted: April 6, 2025
On-site
GBP 85,000 - 120,000 per year based on location and seniority

Benefits

Certified Great Place to Work environment
Strong focus on employee wellbeing and development
Collaborative team culture
Progressive workplace with commitment to diversity and inclusion

Key Responsibilities

Lead AI strategy development and implementation across product operations
Direct AI Innovation Labs and proof-of-concept initiatives
Drive AI-powered efficiency improvements in development lifecycle
Manage relationships with AI technology partners
Develop and implement AI-driven insights for decision-making
Guide cross-functional teams in AI adoption and integration

Requirements

Education

Bachelor's or Master's degree in Computer Science, Data Science, AI, Machine Learning, or related technical field

Experience

Proven experience in product management, AI implementation, or AI-driven business transformation

Required Skills

AI/ML technology expertise Product management experience Stakeholder management Strategic thinking Data analytics Communication skills Commercial awareness Customer-centric approach

Certifications

Google AI, Microsoft AI, AWS Machine Learning certifications (desirable)
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Sauge AI Market Intelligence

Industry Trends

Enterprise AI adoption is accelerating with 35% YoY growth in AI operations roles Increasing focus on AI governance and responsible AI implementation Growing demand for AI integration in traditional enterprise software Shift towards AI-driven decision making in product development

Role Significance

Likely leading a team of 5-8 product operations specialists with matrix management of 15-20 cross-functional team members
Senior strategic position with direct impact on product innovation and operational efficiency

Key Projects

AI-driven workflow optimization initiatives Implementation of machine learning models in product development Cross-functional AI integration programs Development of AI innovation frameworks

Success Factors

Deep understanding of enterprise AI implementation challenges Ability to bridge technical and business objectives Strong change management capabilities Track record of successful AI product launches Experience with AI governance and ethics

Market Demand

Very high demand with 70% growth in AI product operations roles over the past 12 months

Important Skills

Critical Skills

AI/ML Technical Knowledge: Essential for evaluating and implementing AI solutions Product Strategy: Critical for aligning AI capabilities with product roadmap Stakeholder Management: Key for driving cross-functional AI adoption

Beneficial Skills

Change Management: Valuable for organizational AI transformation Data Architecture: Helpful for understanding AI implementation requirements Industry Domain Knowledge: Advantageous for contextualizing AI solutions

Unique Aspects

Rare opportunity to drive AI transformation in an established software company
Combination of technical AI expertise with product operations focus
Direct impact on company's AI strategy and implementation

Career Growth

2-3 years in role before advancement opportunity, depending on business impact and AI initiative success

Potential Next Roles

Director of AI Product Strategy Head of Product Innovation Chief Product Officer VP of AI Operations

Company Overview

IRIS Software Group

IRIS Software Group is one of the UK's largest private software companies, focusing on business-critical solutions across multiple sectors

Market leader in UK business software with significant market share in payroll, accounting, and education sectors
Strong UK presence with growing international expansion opportunities
Progressive corporate culture with emphasis on innovation and employee development
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