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Program Director - Community Passages - Job Opportunity at Resources for Human Development Inc

Pittsburgh, US
Full-time
Senior
Posted: April 12, 2025
On-site
USD 75,000 - 95,000 annually based on location and responsibility level

Benefits

Comprehensive Medical Coverage with Advanced Wellness Programs
Dental and Vision Insurance with Family Coverage Options
Professional Development Programs and Leadership Training
Work-Life Balance Focus with Flexible PTO
$10,000 Life Insurance Policy (Fully Covered)
Retirement Plan with Company Support
Holistic Wellness Programs Including Fitness and Nutrition
Employee Assistance Program with Mental Health Support
Competitive Benefits Package Exceeding Industry Standards

Key Responsibilities

Strategic Program Leadership and Quality Assurance Management
Financial Oversight and Revenue Cycle Management
Clinical Service Delivery and Best Practices Implementation
Staff Development and Team Building
Regulatory Compliance and Documentation Management
Stakeholder Communication and Partnership Development
Program Performance Metrics Development and Monitoring
Budget Management and Resource Allocation

Requirements

Education

Bachelor's degree in human services or business management

Experience

5 years in human service agency with supervision experience

Required Skills

Program Planning and Management Staff Supervision Financial Management Clinical Quality Assurance Communication Skills Technology Proficiency Spanish (Preferred) ASL (Preferred) Trauma-informed Care Knowledge Regulatory Compliance

Certifications

Criminal Record Clearance
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Sauge AI Market Intelligence

Industry Trends

The non-profit healthcare sector is experiencing increased demand for trauma-informed care and evidence-based practices, driving the need for leaders who can implement these approaches effectively Integration of technology and electronic health records is becoming critical for program management and compliance Growing emphasis on measurable outcomes and data-driven decision making in social services

Role Significance

Managing multiple direct reports including Assistant Unit Director and program staff, typically overseeing 15-25 team members
Senior leadership position with direct impact on program strategy and clinical outcomes

Key Projects

Program Quality Enhancement Initiatives Staff Development and Training Programs Financial Performance Optimization Clinical Service Delivery Improvement Compliance and Audit Management

Success Factors

Strong clinical background combined with business acumen Ability to balance financial management with quality care delivery Excellence in staff development and team leadership Deep understanding of regulatory requirements and compliance Strategic thinking and program development expertise

Market Demand

High demand with growing need for experienced program directors in behavioral health and social services

Important Skills

Critical Skills

Program Management and Quality Assurance Financial Operations and Budget Management Clinical Oversight and Best Practices Implementation Staff Leadership and Development Regulatory Compliance and Risk Management

Beneficial Skills

Grant Writing and Fund Development Community Partnership Building Healthcare Technology Systems Change Management Quality Metrics Development

Unique Aspects

Strong emphasis on trauma-informed care and evidence-based practices
Comprehensive approach to employee wellness and development
Balance of clinical excellence with business operations
Focus on community integration and individual empowerment

Career Growth

2-4 years in role before advancement opportunity, depending on organizational growth and performance

Potential Next Roles

Regional Director Executive Director Chief Program Officer Clinical Operations Executive

Company Overview

Resources for Human Development Inc

Mid-sized national non-profit organization focused on human services and community support programs

Established presence in social services sector with strong reputation for quality care and program innovation
Significant footprint in Western PA with opportunity for regional program expansion
Values-driven organization emphasizing employee development, work-life balance, and comprehensive support systems
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