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Program Manager, Crossborder, AMET Crossborder Business - Job Opportunity at Souq.com FZ LLC

Dubai, AE
Full-time
Senior
Posted: May 19, 2025
On-site
USD 120,000 - 180,000 per year based on Dubai market rates for senior program management roles in tech

Benefits

Inclusive workplace culture with accommodation support
Global tech company benefits package
Career development opportunities within Amazon ecosystem
International exposure and travel opportunities
Comprehensive healthcare and wellness programs

Key Responsibilities

Lead strategic cross-border commerce initiatives with $10M+ annual impact across 5+ countries
Develop and execute international marketplace growth strategies
Drive end-to-end program management for complex cross-border trade operations
Partner with legal/compliance teams on international trade regulations
Oversee global payment systems and logistics integration
Establish and track program metrics and business impact
Influence product and technology roadmaps

Requirements

Education

Bachelor's degree in Business, Engineering, Computer Science, or related field

Experience

8+ years of program management experience, with 3+ years in international commerce initiatives

Required Skills

Strategic thinking and problem-solving Advanced Excel (Pivot Tables, VLookUps) SQL proficiency Data-driven decision making Project planning and execution Risk management Executive communication Stakeholder management Team leadership Process improvement Cross-functional collaboration

Certifications

PMP or similar program management certification (preferred)
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Sauge AI Market Intelligence

Industry Trends

Cross-border e-commerce is experiencing rapid growth, with the AMET region showing particular momentum in digital marketplace adoption Regulatory complexity in international trade is increasing, requiring sophisticated program management approaches Integration of digital payment systems and logistics networks is becoming a critical competitive differentiator Data-driven decision making and analytics capabilities are increasingly central to program management roles in e-commerce

Role Significance

Matrix management of 10-15 team members across multiple regional units
Senior strategic position with direct impact on company's international growth initiatives and P&L responsibility for $10M+ programs

Key Projects

International marketplace expansion initiatives Cross-border payment and logistics system integration Regulatory compliance framework implementation Process optimization and standardization programs Regional growth strategy execution

Success Factors

Deep understanding of international e-commerce operations and market dynamics Strong diplomatic skills for managing complex stakeholder relationships across cultures Ability to navigate regulatory complexities while maintaining business momentum Data-driven decision making capability with strong technical foundation Strategic vision combined with operational excellence

Market Demand

High demand with growing emphasis on cross-border expertise as e-commerce platforms expand internationally

Important Skills

Critical Skills

International trade regulations and compliance expertise Cross-border payment systems knowledge Data analytics and process optimization capabilities Strategic program management experience Stakeholder management across cultures

Beneficial Skills

Additional language capabilities Experience with customs and logistics operations Understanding of regional market dynamics Technical architecture knowledge Change management expertise

Unique Aspects

Rare combination of technical program management and international trade expertise
Strategic position at intersection of e-commerce and cross-border trade
Direct influence on regional expansion strategy
Access to Amazon's global resources and best practices

Career Growth

2-3 years in role before advancement opportunity, depending on business impact and market expansion success

Potential Next Roles

Director of International Operations Head of Cross-Border Commerce VP of Global Marketplace Chief Operating Officer

Company Overview

Souq.com FZ LLC

Souq.com, an Amazon company, is a leading e-commerce platform in the AMET region with significant growth trajectory

Market leader in regional e-commerce with strong backing from Amazon's global resources
Central hub for AMET region cross-border operations with expanding international reach
Fast-paced, data-driven environment with strong emphasis on customer-centric innovation and operational excellence
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