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Program Manager, Global Benchmarking, Standards, and Audit - Job Opportunity at Amazon Fulfillment MENA L.L.C

Dubai, United Arab Emirates
Full-time
Senior
Posted: January 18, 2025
On-site
USD 120,000 - 180,000 per year based on Dubai market rates for senior logistics programs roles

Benefits

Comprehensive healthcare coverage typical of Amazon's global standards
Professional development and learning opportunities within Amazon's vast network
Global mobility opportunities across Amazon's logistics network
Performance-based compensation structure aligned with Amazon's leadership principles

Key Responsibilities

Lead global standards implementation and localization across Amazon's delivery network
Drive change management and process improvements using LEAN principles
Establish and measure standard work metrics for labor and capacity planning
Serve as regional advocate in global standards discussions
Collaborate with cross-functional teams on operational excellence initiatives
Provide metrics-driven insights for compliance and performance improvement

Requirements

Education

Bachelor's degree required, Master's Degree in Engineering or related field preferred

Experience

4+ years of program or project management experience

Required Skills

Data and metrics analysis Program strategy ownership Communication and presentation skills Ambiguity management Strategic and operational planning Process improvement expertise Statistical analysis Financial modeling Cross-functional collaboration
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Industry Trends

Global e-commerce logistics is experiencing rapid transformation with increasing focus on standardization and efficiency The rise of micro-fulfillment centers and last-mile delivery optimization is reshaping operational standards Automation and AI integration in logistics operations is creating demand for process standardization experts

Role Significance

Core team of 5-8 direct collaborators with extended influence across regional operations teams of 50+ members
Senior individual contributor role with significant cross-functional influence and strategic impact on global operations

Key Projects

Global standards implementation and localization programs Performance measurement and optimization initiatives Cross-regional process harmonization Operational excellence and cost optimization programs

Success Factors

Strong ability to influence without direct authority across multiple geographies Excellence in data-driven decision making and strategic thinking Deep understanding of logistics operations and process optimization Cultural awareness and ability to adapt global standards to regional needs

Market Demand

High demand role driven by e-commerce growth and logistics transformation initiatives

Important Skills

Critical Skills

Process standardization expertise is crucial for maintaining consistency across diverse markets Change management capabilities essential for implementing global standards locally Data analysis skills fundamental for performance measurement and optimization

Beneficial Skills

Knowledge of automation and robotics trends in logistics Understanding of regional regulatory environments Experience with LEAN six sigma methodologies

Unique Aspects

Role combines global standards with regional adaptation requirements
Direct impact on Amazon's fastest-growing operational segment
Opportunity to influence global logistics practices
Position at the intersection of traditional logistics and technological innovation

Career Growth

2-3 years in role before progression, with potential fast-track opportunities based on impact

Potential Next Roles

Senior Program Manager Regional Operations Director Global Standards Director Head of Logistics Excellence

Company Overview

Amazon Fulfillment MENA L.L.C

Amazon's logistics operation is rapidly expanding globally with significant investment in delivery infrastructure and technology

Industry leader in e-commerce logistics with aggressive growth in last-mile delivery capabilities
Strategic MENA hub with expanding operations and increasing regional importance
Fast-paced, data-driven environment with strong emphasis on customer obsession and operational excellence
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