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Program/Project Manager- Payments Strategic Project Office - Job Opportunity at JPMorgan Chase & Co.

Tampa, United States
Full-time
Mid-level
Posted: March 30, 2025
On-site
USD 95,000 - 135,000 annually based on location and experience level

Benefits

Comprehensive health coverage with on-site wellness centers
Competitive retirement savings plan with employer contributions
Tuition reimbursement program for professional development
Backup childcare support
Mental health resources and support services
Financial coaching and advisory services

Key Responsibilities

Lead strategic AI/ML implementation projects across Payment Operations
Develop and execute multi-year digitalization roadmaps
Coordinate with global Technology, Operations and Data Science teams
Create executive-level reporting and strategic analysis
Drive accountability and stakeholder management across divisions
Manage complex cross-functional project portfolios

Requirements

Education

Bachelor's degree or Master's degree in Business, Finance, or related field

Experience

3-5 years of project management or like experience

Required Skills

Data analytical skills Executive presentation creation Cross-functional team leadership Strong organizational and problem solving skills Excellent written and oral communication Proficiency in PowerPoint, Microsoft office, Business Objects, Sharepoint Knowledge of payments (preferred)
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Sauge AI Market Intelligence

Industry Trends

Financial institutions are heavily investing in AI/ML capabilities for payment operations, indicating a strategic shift towards automation and intelligent processing Cross-functional project management roles are increasingly requiring hybrid technical-business expertise, particularly in financial technology transformation The payments industry is experiencing rapid digital transformation, with emphasis on real-time processing and enhanced security protocols

Role Significance

Likely managing virtual teams of 5-10 direct stakeholders with broader influence across multiple departments
Mid to senior-level role with significant strategic impact on enterprise-wide payment operations transformation

Key Projects

AI/ML implementation in payment processing workflows Payment operations digitalization initiatives Cross-functional efficiency improvement programs Strategic technology integration projects

Success Factors

Strong ability to translate technical concepts for business stakeholders Experience in managing complex, multi-year transformation projects Deep understanding of financial technology and payment systems Excellent stakeholder management and influence skills

Market Demand

High demand due to increasing focus on payment modernization and digital transformation initiatives across the financial sector

Important Skills

Critical Skills

Project management expertise with focus on technology transformation Stakeholder management and executive communication Data analysis and strategic planning capabilities

Beneficial Skills

Payment industry knowledge Agile methodology experience Technical architecture understanding Change management expertise

Unique Aspects

Direct involvement in cutting-edge AI/ML implementation in financial services
Exposure to enterprise-level strategic initiatives
Opportunity to influence major digital transformation programs

Career Growth

2-3 years in role before advancement opportunity, depending on project success and organizational growth

Potential Next Roles

Senior Program Manager Director of Payment Operations Head of Digital Transformation VP of Strategic Initiatives

Company Overview

JPMorgan Chase & Co.

JPMorgan Chase represents one of the largest and most sophisticated financial institutions globally, with significant investment in technological innovation

Industry leader in financial services with strong focus on digital transformation and technological advancement
Tampa location suggests connection to major operational hub with significant technology focus
Fast-paced, innovation-driven environment with emphasis on professional development and career advancement
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