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Project Manager - Job Opportunity at Armor Defense Inc

Pune, India
Full-time
Mid-level
Posted: June 10, 2025
Hybrid
Based on the mid-level experience requirements, Pune location, and cybersecurity industry context, this role likely offers INR 15-25 lakhs annually (approximately USD 18,000-30,000). The direct reporting to C-level executives and global stakeholder management requirements suggest positioning toward the higher end of this range, with potential for significant performance-based incentives given the revenue-critical nature of customer deployment success.

Benefits

Hybrid work arrangement providing flexibility between office collaboration and remote productivity
Opportunity to work in one of the fastest-growing cybersecurity sectors with significant career advancement potential
Direct reporting to C-level executives offering high-level strategic exposure and mentorship
Global team collaboration experience across North America, EMEA, and APAC regions enhancing international business acumen
Professional development through coaching and training responsibilities that build leadership credentials
Exposure to cutting-edge cloud cybersecurity technologies and methodologies

Key Responsibilities

Lead comprehensive project management for customer deployment initiatives, directly impacting client satisfaction and revenue realization through successful onboarding and professional services delivery
Define strategic project scope and deliverables in partnership with customers and stakeholders, ensuring alignment between business objectives and technical execution
Establish and maintain high-value customer relationships, serving as the primary liaison for project communication and expectation management throughout complex cybersecurity implementations
Oversee end-to-end project execution with full P&L accountability, ensuring on-time, on-budget delivery while maintaining Armor's quality standards and market reputation
Manage multi-tiered stakeholder communication including customers, internal teams, and senior management, facilitating strategic decision-making and organizational alignment
Drive escalation management processes to ensure timely project delivery and proactive risk mitigation, protecting both customer relationships and company resources
Identify, assess, and mitigate project risks while ensuring rapid issue resolution, maintaining project momentum and customer confidence
Monitor and report on project performance metrics, providing data-driven insights to stakeholders and contributing to organizational learning and process improvement
Ensure project deliverables exceed customer expectations and align with Armor's brand promise of trusted cybersecurity protection
Lead cross-functional teams by removing operational roadblocks and facilitating collaboration across departments to achieve successful project outcomes
Coach and develop team capabilities in project management tools and methodologies, building organizational capacity and efficiency
Proactively identify and resolve interdependencies across multiple projects, ensuring holistic resource planning and strategic impact awareness

Requirements

Education

Bachelor's degree preferred

Experience

5+ years of experience managing complex projects in a SaaS environment

Required Skills

Strong organizational skills with the ability to prioritize, multitask, and meet tight deadlines Demonstrated ability to lead cross-functional teams and work independently with minimal oversight Calm under pressure with excellent critical thinking and problem-solving skills Effective communicator with strong interpersonal, written, and presentation skills Proven experience engaging with stakeholders at all levels across global teams (North America, EMEA, APAC) Adaptable to shifting priorities in fast-paced environments Familiarity with cloud, infrastructure, networking, and security concepts Strong technical acumen and experience with Atlassian tools (Jira, Confluence)

Certifications

PMP or equivalent project management certification strongly preferred Agile experience required; Certified Scrum Master or other Agile certifications preferred
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Sauge AI Market Intelligence

Industry Trends

The cybersecurity project management market is experiencing unprecedented growth driven by increasing cloud adoption and sophisticated cyber threats, creating high demand for professionals who can bridge technical cybersecurity concepts with business execution. Organizations are specifically seeking project managers who understand both the technical complexities of cloud security implementations and the business impact of cybersecurity investments. SaaS cybersecurity companies are increasingly focusing on customer success and deployment efficiency as competitive differentiators, making project management roles critical to revenue retention and expansion. The shift toward outcome-based cybersecurity services requires project managers who can demonstrate measurable security improvements and business value to clients. The global nature of cybersecurity threats has created demand for project managers capable of coordinating across multiple time zones and cultural contexts, particularly for companies serving enterprise clients with international operations. This trend is driving premium compensation for professionals with proven global stakeholder management experience. Agile methodologies are becoming standard in cybersecurity project delivery due to the need for rapid response to emerging threats and evolving compliance requirements. Organizations are prioritizing candidates with both traditional project management credentials and modern agile certifications to ensure adaptive project delivery capabilities.

Role Significance

Typical team structure would involve leading cross-functional teams of 5-15 professionals including technical engineers, security analysts, customer success representatives, and external client stakeholders. The role requires matrix leadership capabilities as team members likely report to different functional managers while working on shared project deliverables.
This is a strategically important mid-to-senior level position with direct C-suite reporting, indicating significant organizational influence and responsibility for revenue-critical customer implementations. The role combines tactical project execution with strategic customer relationship management, positioning the incumbent as a key driver of business growth and customer satisfaction metrics.

Key Projects

Large-scale enterprise cybersecurity platform deployments involving complex technical integrations, compliance requirements, and multi-phase implementation timelines spanning 3-12 months Customer onboarding initiatives for high-value accounts requiring customized security configurations, staff training, and ongoing support transition planning Professional services engagements including security assessments, risk management consulting, and managed security service implementations with defined SLA requirements Cross-functional process improvement initiatives aimed at scaling deployment capabilities and reducing time-to-value for new customer implementations

Success Factors

Developing deep expertise in cybersecurity technologies and threat landscapes to credibly communicate with technical stakeholders and understand project complexities beyond surface-level requirements Building exceptional customer relationship management skills, as cybersecurity implementations often involve sensitive security discussions and require high levels of trust and confidentiality Mastering both traditional project management methodologies and agile frameworks to adapt project delivery approaches based on customer preferences and implementation complexities Cultivating strong cross-cultural communication abilities to effectively coordinate with global teams and international clients across different business practices and regulatory environments Maintaining composure and decision-making effectiveness under pressure, as cybersecurity projects often involve urgent timelines and high-stakes security implications for client organizations

Market Demand

High demand driven by the critical shortage of cybersecurity professionals who can effectively manage complex technical implementations while maintaining strong customer relationships. The specific combination of SaaS experience, cybersecurity domain knowledge, and global stakeholder management creates a highly competitive candidate profile with significant leverage in the job market.

Important Skills

Critical Skills

SaaS project management experience is absolutely essential as cybersecurity platforms require deep understanding of software delivery methodologies, customer onboarding processes, and subscription-based business models. This experience directly translates to understanding customer lifecycle management and revenue impact of project success. Cross-functional team leadership capabilities are critical because cybersecurity implementations involve coordination across technical, sales, customer success, and executive stakeholders with different priorities and communication styles. The ability to align diverse teams toward common objectives directly impacts project success rates. Global stakeholder management experience is vital given the international nature of cybersecurity threats and compliance requirements. Understanding cultural nuances, time zone coordination, and international business practices significantly impacts customer satisfaction and project delivery efficiency. Cybersecurity domain knowledge including cloud, infrastructure, and networking concepts is essential for credible communication with technical teams and customers. This knowledge enables effective risk assessment, realistic project planning, and proactive issue identification during implementations.

Beneficial Skills

Advanced agile certifications beyond basic Scrum Master credentials would provide competitive advantage as cybersecurity projects increasingly require adaptive delivery methodologies to respond to evolving threat landscapes and regulatory changes Financial acumen and P&L understanding would be valuable given the direct reporting to CFO/COO and the revenue-critical nature of customer deployment success. Understanding project economics enables better decision-making and stakeholder communication. Change management and organizational psychology skills would enhance effectiveness in customer-facing roles, as cybersecurity implementations often require significant organizational behavior changes and employee training initiatives Industry-specific certifications such as CISSP or CISM would provide additional credibility when working with security-focused customers and technical teams, though not strictly required for project management success

Unique Aspects

Direct reporting relationship to CFO/COO provides exceptional visibility into company strategy and financial performance, offering insights typically reserved for senior management roles
Opportunity to work across the full spectrum of cybersecurity risk management services, from advisory consulting to managed security operations, providing comprehensive industry exposure
Global stakeholder management responsibility across three major geographic regions offers international business experience and cultural competency development
Role combines customer-facing responsibilities with internal process improvement and team coaching, providing diverse skill development opportunities
Position within the rapidly evolving cloud cybersecurity sector offers exposure to cutting-edge technologies and emerging threat landscapes

Career Growth

Career progression to senior individual contributor or management roles typically occurs within 2-3 years given the high-growth nature of the cybersecurity industry and the strategic importance of customer deployment success. Transition to director-level positions generally requires 4-6 years of progressive experience, though exceptional performance in customer-facing roles can accelerate this timeline significantly.

Potential Next Roles

Senior Project Manager or Program Manager roles overseeing multiple concurrent customer implementations and managing larger project portfolios with increased revenue responsibility Customer Success Manager or Customer Success Director positions focusing on post-implementation relationship management and account expansion opportunities Product Manager roles in cybersecurity companies, leveraging customer deployment experience to influence product development and market positioning strategies Director of Professional Services or VP of Customer Operations roles with P&L responsibility for the entire customer implementation and success organization Consulting roles with major cybersecurity firms or independent practice focusing on cybersecurity implementation strategy and organizational change management

Company Overview

Armor Defense Inc

Armor Defense Inc operates as a specialized cloud cybersecurity company offering risk management services ranging from advisory consulting to fully managed security operations. The company positions itself as a trusted partner for cloud-centric organizations seeking to understand, co-manage, or completely outsource their cybersecurity risk, indicating a comprehensive service portfolio and mature market presence.

Armor appears to be an established player in the competitive cybersecurity market with a clear value proposition and differentiated service offerings. The company's focus on cloud-centric customers and risk management positioning suggests strong market alignment with current enterprise technology trends and regulatory compliance requirements.
The Pune location combined with global team collaboration requirements indicates Armor operates a distributed workforce model, likely leveraging India's strong technology talent pool for customer-facing roles while maintaining operations across North America and EMEA markets. This suggests a mature international business model with established remote work capabilities.
The emphasis on core values including growth mindset, integrity, empathy, immediate impact, and follow-through suggests a performance-oriented culture that values both results and process excellence. The hybrid work arrangement and global collaboration requirements indicate a modern, flexible workplace that prioritizes outcomes over traditional office-based work structures.
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