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Project Manager, Client Services - Job Opportunity at Lighthouse Document Technologies Inc

Remote, US
Full-time
Mid-level
Posted: May 9, 2025
Remote
USD 85,000 - 120,000 annually based on experience level and market demands for eDiscovery expertise

Benefits

Comprehensive medical insurance with wellness focus
401(k) with company match showing investment in employee futures
Flexible PTO indicating work-life balance priority
Vision and dental coverage demonstrating full-spectrum care
Life & AD&D insurance providing family security
Short and long-term disability protection
Progressive benefits including pet insurance and paid volunteer days
Telemedicine access showing modern healthcare approach

Key Responsibilities

Lead complex eDiscovery project lifecycles with strategic oversight
Drive operational efficiency across multiple departments and workflows
Manage stakeholder expectations and communication for litigation projects
Ensure quality control and accuracy of client deliverables
Contribute to process improvement initiatives with measurable impact
Maintain competitive intelligence and industry knowledge
Orchestrate work request queue prioritization and resource allocation

Requirements

Education

Bachelor's degree (Masters or JD a plus)

Experience

4+ years of work experience with at least two years of eDiscovery experience

Required Skills

Strong analytical and logical skills Strong project management skills Ability to interpret various instructions Flexibility and adaptability Relativity platform expertise

Certifications

PMP certification (preferred)
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Sauge AI Market Intelligence

Industry Trends

The eDiscovery market is experiencing rapid technological transformation with increased adoption of AI and machine learning capabilities Growing emphasis on data privacy regulations and compliance is driving demand for specialized project management expertise Shift towards cloud-based eDiscovery solutions is creating new operational paradigms

Role Significance

Typically works within a pod structure of 5-8 team members, coordinating with multiple operational departments
Mid-level position with significant operational impact and client-facing responsibilities

Key Projects

Complex litigation data management initiatives Process optimization and workflow improvement projects Cross-functional team coordination efforts Client delivery and quality assurance programs

Success Factors

Deep understanding of eDiscovery workflows and technical platforms Strong stakeholder management and communication skills Ability to balance multiple competing priorities while maintaining quality Proactive problem-solving approach with attention to detail

Market Demand

High demand with steady growth projected due to increasing litigation complexity and data volumes

Important Skills

Critical Skills

Relativity platform expertise is essential as it remains the industry standard in eDiscovery Project management capabilities are crucial for coordinating complex workflows Stakeholder communication skills are vital for client satisfaction

Beneficial Skills

Knowledge of emerging eDiscovery technologies and trends Understanding of legal processes and terminology Experience with process improvement methodologies

Unique Aspects

Pod-based team structure enabling focused client service and specialization
Strong emphasis on professional development and career growth
Balance of technical expertise with client service focus
Progressive remote work culture with comprehensive benefits

Career Growth

2-3 years in role before advancement opportunities, depending on performance and organizational growth

Potential Next Roles

Senior Project Manager eDiscovery Operations Manager Client Services Director Technical Program Manager

Company Overview

Lighthouse Document Technologies Inc

Lighthouse is a specialized eDiscovery and legal technology solutions provider focusing on innovation and client service excellence

Mid-sized player in the eDiscovery market with strong technical capabilities and growing market presence
National coverage with remote work capabilities indicating modern operational approach
Collaborative environment emphasizing professional growth, innovation, and work-life balance
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  • Salary estimates and market demand analysis
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  • Critical success factors and key skills
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