Home Jobs Quality Improvement (QI) / Quality Assurance (QA) Coordinator
Back to Jobs

Quality Improvement (QI) / Quality Assurance (QA) Coordinator - Job Opportunity at Healing Interventions, Inc.

Mechanicsville, US
Full-time
Mid-level
Posted: June 9, 2025
On-site
USD 22.00 - 25.50 per hour

Benefits

Comprehensive 401(k) retirement savings plan with potential employer matching, providing long-term financial security and competitive advantage in the mental health sector where comprehensive benefits are often limited
Flexible scheduling arrangement accommodating both full-time and part-time preferences, demonstrating organizational adaptability and work-life balance commitment
Weekend availability compensation structure recognizing the demanding nature of mental health services and providing additional earning opportunities

Key Responsibilities

Lead enterprise-wide quality assurance initiatives ensuring regulatory compliance across multiple state and federal frameworks including DMAS, DBHDS, and Medicaid requirements, directly impacting organizational risk management and operational sustainability
Drive systematic quality improvement programs through comprehensive data analysis and client outcome measurement, establishing measurable performance metrics that enhance service delivery effectiveness and organizational reputation
Execute strategic clinical documentation auditing processes that ensure accuracy and compliance while identifying operational inefficiencies, directly contributing to revenue optimization and regulatory standing
Orchestrate comprehensive staff development programs focusing on compliance training and best practices implementation, building organizational capacity and reducing operational risk exposure
Manage critical incident response and risk mitigation strategies that protect organizational assets and maintain client safety standards, serving as a key stakeholder in organizational crisis management
Facilitate accreditation processes and external audit coordination, positioning the organization for continued growth and competitive advantage in the mental health services market

Requirements

Education

Bachelor's degree in healthcare administration, social work, psychology, public health, or a related field. Master's preferred.

Experience

Minimum 2-3 years in quality assurance, compliance, or program management within a mental health, behavioral health, or healthcare setting.

Required Skills

Strong knowledge of Medicaid regulations, DBHDS/DMAS guidelines, and accreditation processes (CARF, Joint Commission, etc.) Experience with EHR systems, data analysis, and documentation review Strong attention to detail, problem-solving skills, and the ability to work independently Excellent verbal and written communication skills

Certifications

Certification in Quality Improvement or Compliance (e.g., CPHQ, CHC) is a plus
Advertisement
Ad Space

Sauge AI Market Intelligence

Industry Trends

The mental health services sector is experiencing unprecedented growth driven by increased awareness and destigmatization of mental health issues, creating substantial demand for quality assurance professionals who can ensure service standards while organizations scale rapidly. This growth is particularly pronounced in community-based services where regulatory compliance becomes increasingly complex. Healthcare regulatory environments are becoming more stringent with enhanced focus on data-driven outcomes and patient safety metrics, requiring specialized QA/QI coordinators who can navigate multiple regulatory frameworks simultaneously while maintaining operational efficiency. The integration of technology in mental health services, particularly EHR systems and telehealth platforms, is creating new compliance challenges and opportunities for quality improvement professionals who can bridge clinical care and technological implementation. Value-based care models are increasingly prevalent in mental health services, emphasizing measurable outcomes and quality metrics over volume-based service delivery, positioning QA/QI coordinators as critical strategic partners in organizational success.

Salary Evaluation

The hourly rate of $22.00-$25.50 represents a competitive compensation structure for this market and experience level, translating to approximately $45,760-$53,040 annually for full-time positions. This range aligns well with mid-level quality assurance roles in the mental health sector, particularly in Virginia's healthcare market where cost of living considerations support this compensation level.

Role Significance

Typically operates within a lean organizational structure common to community mental health organizations, likely managing relationships across 15-30 clinical staff members while reporting directly to executive leadership or clinical directors, with potential oversight of 1-2 administrative support staff.
This role represents a mid-level position with significant autonomous decision-making authority and direct impact on organizational compliance and strategic initiatives. The coordinator serves as a bridge between clinical operations and executive leadership, requiring independent judgment and the ability to influence organizational policies and procedures.

Key Projects

Implementation of comprehensive compliance management systems that integrate multiple regulatory requirements into streamlined operational processes Development and execution of organization-wide quality improvement initiatives targeting specific clinical outcomes and operational efficiency metrics Leadership of accreditation preparation and maintenance projects that ensure continued organizational credibility and funding eligibility Design and implementation of staff training programs that build organizational capacity while ensuring regulatory compliance and clinical excellence

Success Factors

Mastery of complex regulatory environments and the ability to translate regulatory requirements into practical operational procedures that clinical staff can consistently implement without compromising care quality Strong analytical and data interpretation skills enabling identification of meaningful trends and opportunities for improvement within clinical and operational metrics Exceptional communication and training abilities to effectively educate and influence clinical staff across different experience levels and professional backgrounds Project management expertise to coordinate multiple concurrent initiatives while maintaining attention to detail and meeting critical deadlines in a dynamic healthcare environment Relationship management skills to work effectively with external auditors, regulatory bodies, and internal stakeholders while maintaining professional credibility and organizational reputation

Market Demand

High demand exists for qualified QA/QI coordinators in mental health services due to regulatory complexity and industry growth, with limited supply of professionals possessing the specific combination of clinical knowledge and compliance expertise required in this specialized field.

Important Skills

Critical Skills

Regulatory knowledge and compliance expertise represent the foundation of this role, as the ability to navigate DMAS, DBHDS, and Medicaid requirements directly impacts organizational viability and funding sustainability. Professionals who can master these complex regulatory environments become indispensable to their organizations and highly marketable across the healthcare sector. Data analysis and documentation review skills are essential for identifying trends, measuring outcomes, and demonstrating compliance to external auditors and regulatory bodies. These analytical capabilities enable evidence-based decision making and support the organization's commitment to continuous improvement. Training and communication abilities are critical for translating complex regulatory requirements into actionable guidance for clinical staff, ensuring organization-wide compliance while maintaining service quality and staff engagement.

Beneficial Skills

Project management certification and experience would enhance the ability to coordinate multiple quality improvement initiatives simultaneously while maintaining focus on measurable outcomes and stakeholder engagement Clinical background or additional behavioral health training would provide deeper understanding of the services being regulated and improved, enabling more effective collaboration with clinical staff and more meaningful quality improvement initiatives Healthcare informatics knowledge would support more sophisticated data analysis and reporting capabilities, particularly as organizations increasingly rely on technology-driven quality metrics and outcome measurement systems

Unique Aspects

The role combines traditional quality assurance functions with active program development responsibilities, offering unusual breadth of experience in both compliance management and strategic program enhancement within a single position
Direct involvement in multiple accreditation processes (CARF, Joint Commission) provides exposure to diverse quality frameworks and standards, enhancing professional credentials and market value
The position offers significant autonomy in developing and implementing quality improvement initiatives, providing opportunities for creative problem-solving and measurable impact on organizational outcomes
Integration of risk management responsibilities with quality improvement functions creates a comprehensive understanding of healthcare operations from both preventive and reactive perspectives

Career Growth

Career advancement typically occurs within 3-5 years with demonstrated success in quality improvement initiatives and regulatory compliance management, accelerated by additional certifications and expanded scope of responsibility.

Potential Next Roles

Quality Director or Chief Quality Officer positions within larger healthcare organizations or health systems, typically involving oversight of multiple programs and departments with expanded strategic responsibilities Compliance Director roles focusing on enterprise-wide risk management and regulatory strategy, often including oversight of multiple compliance domains beyond clinical quality Clinical Operations Manager or Director positions leveraging quality improvement expertise to drive operational excellence and clinical program development Healthcare Consultant specializing in quality improvement and compliance for mental health organizations, providing expertise across multiple client organizations

Company Overview

Healing Interventions, Inc.

Healing Interventions, Inc. operates as a community-based mental health services provider focused on delivering specialized behavioral health interventions and support services. The organization appears to be established in the Virginia market with specific expertise in state-funded and Medicaid-reimbursed mental health services, indicating a commitment to serving diverse populations with varying socioeconomic backgrounds.

The organization represents a mid-sized community mental health provider competing in Virginia's behavioral health services market alongside both larger health systems and smaller private practices. Their focus on quality improvement and compliance infrastructure suggests a mature organization preparing for growth or enhanced accreditation status.
Based in Mechanicsville, Virginia, the organization serves the greater Richmond metropolitan area, positioning it within a competitive healthcare market that includes academic medical centers, large health systems, and specialized behavioral health providers. This location offers access to diverse client populations and potential for collaboration with other healthcare organizations.
The emphasis on comprehensive training, compliance, and quality improvement suggests a professional environment that values continuous improvement and staff development. The organization's structure appears to support individual accountability while providing the resources necessary for professional growth and skill development.
Advertisement
Ad Space
Apply Now

Data Sources & Analysis Information

Job Listings Data

The job listings displayed on this platform are sourced through BrightData's comprehensive API, ensuring up-to-date and accurate job market information.

Sauge AI Market Intelligence

Our advanced AI system analyzes each job listing to provide valuable insights including:

  • Industry trends and market dynamics
  • Salary estimates and market demand analysis
  • Role significance and career growth potential
  • Critical success factors and key skills
  • Unique aspects of each position

This integration of reliable job data with AI-powered analysis helps provide you with comprehensive insights for making informed career decisions.