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Reader Comments Journalist - Job Opportunity at News UK

London, United Kingdom
Full-time
Mid-level
Posted: April 10, 2025
On-site
GBP 35,000 - 45,000 per year based on London market rates for mid-level journalism positions with technical community management responsibilities

Benefits

Enhanced maternity leave (18 weeks full pay) and paternity leave (2 weeks)
Comprehensive professional development with LinkedIn Learning access
Premium healthcare coverage including pre-existing conditions
Wellness package including gym discounts and virtual fitness programs
Sustainable transport incentives (bike and electric car schemes)
Significant publishing industry discounts (60% off Harper Collins)
Exclusive media industry events and networking
Comprehensive wellbeing support package
Above-market pension scheme with 5% employer match
Generous time-off package with 30 days holiday plus volunteering days

Key Responsibilities

Lead comment moderation strategy to maintain editorial standards and foster meaningful discussions
Develop and execute reader engagement initiatives through innovative Q&A formats and polls
Create and manage expert-driven content programs to enhance subscriber value
Identify and develop story opportunities from reader interactions and community insights
Execute compliance and quality control measures for user-generated content
Build and maintain relationships with subject matter experts for content collaboration

Requirements

Education

Journalism degree, journalism masters or NCTJ qualification

Experience

Multiple years of journalism experience required

Required Skills

Strong news judgment Legal understanding and application Comment moderation expertise Online community management Project management Collaborative leadership Clear communication Deadline management Editorial compliance knowledge

Certifications

NCTJ qualification (preferred)
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Industry Trends

Digital journalism is increasingly focusing on community engagement and user-generated content as publications seek to strengthen subscriber relationships and loyalty. Reader interaction roles are becoming more strategic as publishers recognize the value of first-party data and direct audience relationships in the post-cookie era. The rise of AI and automated moderation tools is changing the landscape of community management, requiring human moderators to focus more on strategic engagement than basic content filtering.

Role Significance

Typically part of a 5-8 person audience engagement team within a larger editorial structure
Mid-level position with strategic importance due to direct impact on subscriber engagement and retention

Key Projects

Development of community guidelines and moderation policies Implementation of engagement measurement frameworks Creation of expert-driven content programs Launch of new community features and interaction formats

Success Factors

Strong understanding of digital media audience behavior and engagement metrics Ability to balance editorial quality with community development Excellence in stakeholder management across editorial and technical teams Deep understanding of media law and content moderation best practices

Market Demand

Moderate to high demand, with increasing focus on audience engagement roles as publishers prioritize subscriber retention and community development

Important Skills

Critical Skills

Community management expertise due to direct impact on subscriber retention Editorial judgment for maintaining discussion quality Stakeholder management for coordinating with various departments

Beneficial Skills

Data analysis for tracking engagement metrics Content strategy for optimizing reader interactions Knowledge of emerging social platforms and engagement formats

Unique Aspects

Rare opportunity to work with premium subscriber base of The Times
Direct influence on digital engagement strategy for legacy media brands
Balance of traditional journalism with modern community management

Career Growth

2-3 years in role before progression, depending on performance and organizational growth

Potential Next Roles

Audience Development Manager Community Strategy Director Editorial Engagement Lead Digital Content Strategy Manager

Company Overview

News UK

News UK is a major player in British media, operating some of the country's most influential news brands including The Times and The Sun

Leading position in UK media landscape with strong digital transformation initiatives
Primarily UK-focused but with global influence through News Corp connection
Professional corporate environment with strong emphasis on editorial excellence and digital innovation
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