Registered Care Manager - Job Opportunity at Integrity Care and Support

London, United Kingdom
Full-time
Senior
Posted: June 16, 2025
Hybrid
£45,000 - £55,000 per year

Benefits

Comprehensive parking solution eliminating commute costs and stress in central London
Enhanced sick pay provision providing financial security beyond statutory minimums
Flexible work-from-home arrangements supporting work-life balance in demanding care environment
Performance-based bonus structure directly rewarding quality outcomes and business growth

Key Responsibilities

Lead comprehensive business operations management ensuring sustainable growth while maintaining CQC compliance across all service areas
Drive strategic resource allocation and performance optimization to deliver exceptional care outcomes within budget constraints
Establish and maintain robust quality assurance frameworks encompassing CQC's five key domains to ensure regulatory excellence
Develop and implement person-centered care strategies that maximize client independence and quality of life outcomes
Build and maintain strategic partnerships with commissioners, healthcare professionals, and stakeholders to drive business expansion
Lead organizational change management initiatives supporting expansion into new care sectors including mental health and supported living
Oversee comprehensive risk management systems ensuring client safety while enabling independence and choice
Drive staff development and retention strategies crucial for maintaining service quality in competitive care market
Implement advanced safeguarding protocols for both adult and children services ensuring comprehensive protection
Lead financial management and budget optimization to support sustainable business growth and service expansion

Requirements

Education

NVQ5 (minimum) or related degree/masters

Experience

Minimum 3 years in a managerial role, ideally in social care or regulated sectors

Required Skills

Ability to manage financial budgets and reporting requirements Demonstrable experience of delivering excellent services and best practice including awareness of formal non-verbal communication methods Proven ability to develop and maintain good working relationships both internally and externally Effective verbal and written communication skills Proficient in use of IT systems Knowledge of safeguarding systems, processes and compliance requirements

Certifications

Enhanced DBS check CQC Registration capability
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Sauge AI Market Intelligence

Industry Trends

The UK care sector is experiencing unprecedented demand driven by an aging population, with adult social care needs projected to increase by 25% over the next decade, creating significant opportunities for specialized providers focusing on learning disabilities and complex needs. The sector is simultaneously facing a critical workforce shortage, with turnover rates exceeding 30% annually, making experienced registered managers increasingly valuable and sought-after professionals. Regulatory scrutiny has intensified following recent care scandals, with CQC implementing more rigorous inspection frameworks and focusing heavily on leadership quality, creating premium demand for registered managers with proven compliance track records. The shift toward outcome-based commissioning means providers must demonstrate measurable improvements in client quality of life, requiring managers with strong performance management and data analysis capabilities. Technology integration is becoming essential for competitive advantage, with digital care planning, remote monitoring, and AI-assisted risk assessment tools becoming standard practice. Providers investing in technology infrastructure and staff digital literacy are capturing larger market shares and achieving better financial sustainability in an increasingly competitive landscape.

Salary Evaluation

The £45,000-£55,000 range represents competitive market positioning for Central London, aligning with current market rates where registered managers typically earn £42,000-£60,000 depending on experience and scope. The inclusion of performance bonuses suggests total compensation could reach £60,000-£65,000 for high performers, making this an attractive package that reflects the critical nature of the role and the company's growth ambitions.

Role Significance

Based on the comprehensive management responsibilities outlined, this role likely involves direct management of 15-25 care staff, administrative personnel, and coordination with external stakeholders. The on-call rotation system and growth objectives suggest responsibility for managing an expanding team structure across multiple service areas and potential new locations.
This is a senior leadership position with direct accountability to company directors and regulatory bodies, requiring strategic thinking, operational excellence, and the ability to influence organizational direction. The role carries significant responsibility for business growth, regulatory compliance, and staff development, positioning the holder as a key decision-maker in organizational strategy and service delivery.

Key Projects

Leading CQC inspection preparation and response initiatives to maintain outstanding ratings Implementing new service line development for mental health and supported living services Establishing quality improvement frameworks and staff development programs Managing expansion into new London boroughs and service demographics Developing strategic partnerships with commissioning authorities and healthcare providers

Success Factors

Demonstrated ability to balance regulatory compliance with business growth objectives, ensuring sustainable expansion while maintaining quality standards that satisfy both CQC requirements and client outcomes. Success requires deep understanding of care sector regulations combined with commercial acumen to identify and capitalize on market opportunities. Strong leadership and communication skills essential for managing diverse stakeholder relationships, from vulnerable clients and their families to commissioning authorities and regulatory bodies. The ability to inspire and retain high-quality staff in a challenging sector is crucial for maintaining service standards and achieving growth targets. Financial management expertise and strategic thinking capability to optimize resource allocation while supporting business expansion. Success requires understanding of care sector economics, budget management, and the ability to identify cost-effective service delivery models that maintain quality while achieving profitability.

Market Demand

Demand for experienced registered care managers remains exceptionally high, with the sector experiencing a severe shortage of qualified professionals capable of managing complex regulatory requirements while driving business growth. The combination of learning disabilities expertise and multi-sector expansion capability makes this a particularly valuable skill set in today's market.

Important Skills

Critical Skills

CQC regulatory knowledge and compliance management represents the foundation of care sector leadership, as regulatory failures can result in service closure and significant financial penalties. Deep understanding of care quality frameworks, inspection processes, and regulatory reporting requirements is essential for maintaining operating licenses and securing ongoing contracts. Financial management and budget optimization skills are crucial for sustainable business operations, particularly in the care sector where margins are often tight and funding streams complex. The ability to manage costs while maintaining quality standards and supporting growth initiatives directly impacts organizational viability and expansion capability. Safeguarding expertise across both adult and children services is fundamental to care provision, as safeguarding failures can result in serious harm to vulnerable individuals and significant legal and reputational consequences for organizations. Leaders must maintain current knowledge of safeguarding protocols and demonstrate effective implementation across all service areas.

Beneficial Skills

Advanced communication and stakeholder management skills become increasingly valuable as care providers navigate complex commissioning processes and multi-agency working arrangements. The ability to build and maintain strategic relationships directly impacts contract acquisition and service sustainability. Technology literacy and digital transformation capabilities are becoming essential for competitive advantage, as care providers increasingly rely on digital solutions for care planning, monitoring, and reporting. Leaders who can drive technology adoption while maintaining person-centered care approaches are particularly valuable. Change management and organizational development skills are crucial for providers seeking to expand or diversify services, as the care sector continues to evolve in response to demographic changes, funding pressures, and regulatory developments.

Unique Aspects

Rare opportunity to lead expansion across multiple care sectors from an established base, providing experience in strategic diversification and service development that is highly valued in the care sector. The role combines operational management with strategic planning, offering comprehensive leadership experience.
Specialized focus on learning disabilities combined with expansion into mental health and supported living provides unique cross-sector expertise that is increasingly valuable as commissioners seek providers capable of delivering integrated care pathways.
Direct involvement in business growth strategy and new market development offers entrepreneurial experience within an established organization, providing valuable skills for future leadership roles or independent ventures.

Career Growth

Career progression to director-level positions typically occurs within 3-5 years for high-performing registered managers, particularly those who successfully deliver business growth and maintain regulatory excellence. The current role's emphasis on expansion and multi-sector development provides accelerated pathway to senior leadership positions.

Potential Next Roles

Regional Care Director overseeing multiple service locations and business units Director of Operations for larger care organizations with diverse service portfolios Independent care sector consultant specializing in business development and regulatory compliance Senior positions with commissioning authorities or regulatory bodies Entrepreneurial opportunities including establishing own care services or consultancy practice

Company Overview

Integrity Care and Support

Integrity Care and Support represents a growing mid-tier care provider that has established strong relationships with commissioning authorities and built a reputation for quality service delivery in the specialized learning disabilities sector. The company appears to be in an expansion phase, seeking to diversify services and geographic coverage while maintaining its quality standards.

As a preferred provider for multiple commissioning authorities, the company has achieved a competitive advantage in the London care market. Their focus on learning disabilities provides specialization in a high-needs, well-funded sector, while their expansion plans into mental health and supported living indicate strategic diversification to capture broader market opportunities.
Based in Central London with expansion ambitions across greater London, the company is well-positioned to capitalize on the capital's substantial care needs and higher funding levels. London's complex care landscape and premium service requirements align well with their specialized expertise and quality-focused approach.
The role structure suggests a collaborative leadership approach with shared on-call responsibilities and direct director accountability. The emphasis on staff development, quality outcomes, and growth objectives indicates a performance-driven culture that values professional development and innovation in service delivery.
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