Residences General Manager - The Lucan Autograph Collection - Job Opportunity at Marriott International, Inc

London, United Kingdom
Full-time
Executive
Posted: February 3, 2025
On-site
GBP 120,000 - 180,000 per year plus performance bonuses, based on London luxury market standards and role scope

Benefits

Comprehensive leadership development programs
Access to Marriott International's global network
Career advancement opportunities within luxury hospitality
Professional development and training

Key Responsibilities

Strategic oversight of luxury residential property operations
Financial management and budget oversight for multi-million dollar asset
Stakeholder relationship management with property owners and board members
Implementation of brand standards and service excellence
Risk management and compliance oversight
Team leadership and development
Asset value enhancement and protection

Requirements

Education

2-year degree in Business Administration, Hotel and Property Management, or related major with 6 years experience OR 4-year bachelor's degree with 4 years experience

Experience

8+ years preferred in senior management position at Four Star/Four Diamond hotel

Required Skills

Property management expertise Financial management Stakeholder communication Leadership Operations management Problem-solving Customer service excellence

Certifications

Management license for Condominiums (as applicable)
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Sauge AI Market Intelligence

Industry Trends

Luxury residential management is experiencing significant growth as high-net-worth individuals seek branded residences that combine hotel amenities with private ownership The convergence of hospitality and residential management is creating new operational complexities requiring hybrid skill sets Growing demand for personalized, high-touch service in luxury residential properties

Role Significance

Typically manages 30-50 staff across operations, engineering, housekeeping, and resident services
Executive level position with direct impact on asset value and brand reputation. Reports to regional leadership with significant autonomy in operational decisions.

Key Projects

Implementation of new service standards and amenity programs Capital improvement project oversight Operational efficiency optimization Owner satisfaction enhancement initiatives

Success Factors

Ability to balance multiple stakeholder interests while maintaining brand standards Strong financial acumen and asset management perspective Excellence in high-net-worth client relationship management Proven track record in luxury service delivery

Market Demand

High demand role due to limited talent pool with both luxury hospitality and residential management expertise

Important Skills

Critical Skills

Financial management and budgeting expertise for asset protection Stakeholder relationship management for diverse owner base Crisis management and problem-solving abilities Luxury service standards implementation

Beneficial Skills

Knowledge of London luxury real estate market Experience with high-net-worth client management Understanding of property law and regulations Cultural awareness and international experience

Unique Aspects

First standalone Autograph Collection Residences property in Marriott's Global Portfolio
Prestigious location in Royal Borough of Kensington and Chelsea
Blend of luxury hospitality standards with residential management requirements

Career Growth

Typical tenure in role is 3-5 years before progression to regional or portfolio responsibilities

Potential Next Roles

Regional Director of Residences Operations Director for Multiple Properties Asset Management Executive

Company Overview

Marriott International, Inc

Marriott International is the world's largest hospitality company, pioneering the branded residences sector through its luxury portfolio

Industry leader in luxury hospitality and residential management with strong brand recognition
Significant London presence with expanding luxury residential portfolio
Professional, service-oriented environment with strong emphasis on leadership development and global mobility
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