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Resilience & Continuity Consultant - Job Opportunity at ING Bank N.V.

Amsterdam, Netherlands
Full-time
Senior
Posted: April 8, 2025
Hybrid
EUR 74,112 - 118,452 per year

Benefits

Comprehensive pension plan with 3.5% BIS contribution - above market average for financial sector
Progressive work-life balance policies including partner leave and diversity days - demonstrates strong commitment to employee wellbeing
13th month salary and 8% holiday allowance - competitive total compensation package
Flexible working arrangements with self-managed scheduling - aligns with modern workplace trends
Extensive professional development opportunities - supports long-term career growth
Comprehensive healthcare and insurance package - standard for major financial institutions

Key Responsibilities

Lead operational resilience regulatory compliance initiatives across global operations
Design and implement enterprise-wide resilience strategies encompassing business continuity, crisis management, and incident response
Drive strategic oversight of operational resilience requirements and status reporting to executive leadership
Develop and maintain global resilience frameworks and governance structures
Coordinate with international teams to ensure consistent resilience standards across all regions
Provide expert consultation on resilience matters to senior stakeholders and business units

Requirements

Education

University / Post Graduate (Masters Degree)

Experience

10 years professional experience in banking/ business consultancy/ risk & control / sourcing

Required Skills

Strong coordination and program management skills Outstanding customer focus Strong analytical capabilities Strong negotiation skills Strong prioritization and planning skills Outstanding stakeholder management skills Outstanding oral and written communication Ability to simplify complexity and drive operational excellence
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Sauge AI Market Intelligence

Industry Trends

Financial institutions are facing increased regulatory scrutiny around operational resilience, particularly post-pandemic, driving demand for expertise in this area Integration of fintech solutions and digital transformation initiatives is creating new resilience challenges and opportunities in banking sector Growing focus on third-party risk management and ecosystem resilience as banks expand their digital partnerships Shift towards proactive resilience planning rather than reactive disaster recovery approaches

Salary Evaluation

The offered salary range is competitive for senior resilience roles in the Netherlands financial sector, though slightly below similar positions in London or Frankfurt markets. Total compensation package with benefits is aligned with top-tier European banks.

Role Significance

Typically part of a specialized team of 5-8 resilience experts, coordinating with a broader network of 20-30 resilience officers across global locations.
Senior strategic role with direct impact on bank-wide resilience initiatives and regulatory compliance. Reports to Manager Resilience & Continuity with significant exposure to executive leadership.

Key Projects

Development and implementation of global operational resilience frameworks Regulatory compliance program management and reporting Crisis management and business continuity strategy development Cross-border resilience capability harmonization Digital transformation resilience assessment and planning

Success Factors

Ability to navigate complex stakeholder landscapes and drive consensus across diverse business units Strong understanding of regulatory requirements and ability to translate into practical implementation plans Experience in managing global programs and coordinating across multiple time zones and cultures Strategic thinking combined with practical execution capabilities

Market Demand

Very high demand with limited talent pool. Operational resilience experts are increasingly sought after due to regulatory pressures and digital transformation initiatives in banking sector.

Important Skills

Critical Skills

Regulatory compliance expertise in financial services Program management and stakeholder coordination Risk assessment and mitigation planning Cross-cultural communication and influence

Beneficial Skills

Digital banking technologies understanding Change management expertise Agile methodologies familiarity Data analytics capabilities

Unique Aspects

Role combines traditional resilience management with digital transformation initiatives
Opportunity to shape next-generation banking resilience frameworks
Direct involvement in strategic regulatory compliance initiatives
Global scope with significant cross-border collaboration

Career Growth

Typical progression to next level within 3-5 years, depending on performance and organizational growth

Potential Next Roles

Head of Operational Resilience Director of Business Continuity Chief Risk Officer Head of Operational Risk

Company Overview

ING Bank N.V.

ING is a global financial institution with strong digital focus and innovation culture, serving over 38 million customers across 40 countries

Among top 20 banks in Europe by market capitalization, recognized leader in digital banking transformation
Amsterdam headquarters with significant operations across Europe, Asia, and Americas
Progressive, innovation-focused environment with strong emphasis on work-life balance and professional development
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