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Revenue Manager / Assistant Revenue Manager - Job Opportunity at THE LUXE MANOR

Hong Kong, HK
Full-time
Senior
Posted: July 14, 2025
On-site
HKD 480,000 - 720,000 annually (USD 61,500 - 92,300). Senior revenue management positions in Hong Kong's luxury hospitality sector typically offer competitive compensation reflecting the specialized nature of the role and the city's high cost of living.

Benefits

Attractive remuneration package positioned competitively within Hong Kong's luxury hospitality market
Permanent employment offering long-term career stability in a boutique hotel environment
Opportunity to work with a specialized hospitality management company focusing on unique property concepts
Professional development through exposure to revenue management systems and advanced pricing strategies

Key Responsibilities

Lead daily operations of the Reservations Department while coaching and supervising team members on advanced selling strategies, up-selling techniques, and negotiation methods that directly impact revenue optimization and market positioning
Provide critical tactical decision-making support to Director of Sales and General Manager by determining optimal yield management, market mix strategies, and pricing approaches to maximize occupancy rates, Average Daily Rate (ADR), and Revenue per Available Room (RevPAR)
Conduct comprehensive competitive intelligence through monitoring competitor pricing across all distribution channels and provide strategic market analysis to track performance metrics including market penetration, fair market share, and competitive ranking for benchmarking purposes
Develop and implement sophisticated segmentation strategies for hotel operations by identifying major business segments affecting overall performance and creating comprehensive Master Room Rate Plans for wholesale, transient, corporate, group, and alternative distribution channels
Execute advanced revenue forecasting and rate strategy development through analysis of customer booking patterns, external market events, and competitive landscape trends
Collaborate with senior management in developing comprehensive Sales & Marketing Plans while establishing rate strategies that maximize revenue in alignment with corporate direction and market conditions
Manage online distribution channel optimization and digital marketing initiatives with third-party booking platforms to enhance revenue generation
Drive business development through strategic engagement with Travel Management Company consortia and third-party platforms to expand market reach through Global Distribution Systems and Alternative Distribution Systems
Implement cross-departmental up-selling strategies across all revenue-generating departments to maximize per-guest spending and overall property profitability

Requirements

Education

Degree holder in Hospitality Management or related discipline

Experience

Minimum 5 years' relevant experience with at least 2 years in similar capacity

Required Skills

Excellent command of both spoken and written English, Chinese and Mandarin Strong leadership, interpersonal and analytical skills Positive, mature, capable of building and leading the team Preferably with relevant experience in PMS set up
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Sauge AI Market Intelligence

Industry Trends

Hong Kong's hospitality industry is experiencing a significant recovery post-pandemic with increased focus on revenue optimization and digital distribution channels. Hotels are investing heavily in revenue management technology and data analytics to maximize profitability in a competitive market environment. The boutique hotel segment in Hong Kong is growing as travelers seek unique experiences over standardized accommodations. This trend is driving demand for specialized revenue managers who understand niche market positioning and can optimize pricing for unique property concepts. Revenue management roles are increasingly incorporating digital marketing and online distribution expertise as hotels shift toward direct booking strategies and sophisticated channel management to reduce dependency on third-party booking platforms. The integration of artificial intelligence and machine learning in revenue management systems is transforming the role, requiring professionals to have both analytical skills and technological adaptability to leverage advanced forecasting tools.

Role Significance

Typically manages a reservations team of 3-6 staff members while collaborating closely with sales, marketing, and operations departments. The role requires cross-functional leadership and the ability to influence revenue-generating activities across multiple departments.
This is a senior-level position requiring strategic thinking and leadership capabilities. The role involves direct collaboration with executive management and requires independent decision-making authority over pricing strategies and revenue optimization initiatives that significantly impact hotel profitability.

Key Projects

Implementation of dynamic pricing strategies and yield management systems Development of comprehensive competitive analysis and market positioning strategies Integration of new distribution channels and online booking platforms Creation of segmentation strategies for different customer types and market segments Revenue forecasting and budget planning initiatives Cross-departmental training programs on revenue optimization techniques

Success Factors

Advanced analytical capabilities combined with strategic thinking to interpret complex market data and translate insights into actionable revenue strategies that drive measurable business results Strong leadership and communication skills to effectively manage team performance while collaborating with senior management and influencing cross-departmental initiatives Deep understanding of hospitality technology systems, particularly Property Management Systems (PMS) and revenue management platforms, to optimize operational efficiency and data-driven decision making Cultural sensitivity and multilingual capabilities essential for Hong Kong's diverse international market, enabling effective communication with guests and partners across different cultural contexts Adaptability to rapidly changing market conditions and the ability to pivot strategies quickly in response to external factors such as economic shifts, competitive actions, or industry disruptions

Market Demand

High demand driven by Hong Kong's position as a major international business hub and tourism destination, with boutique hotels particularly seeking experienced revenue managers who can navigate complex market dynamics and optimize performance across multiple distribution channels.

Important Skills

Critical Skills

Revenue management expertise is absolutely essential as this role directly impacts hotel profitability through pricing optimization, yield management, and strategic revenue forecasting that determines the property's financial success Analytical and data interpretation skills are crucial for processing complex market data, competitive intelligence, and booking patterns to make informed strategic decisions that maximize revenue performance Leadership and team management capabilities are vital for supervising reservations staff, implementing training programs, and driving performance improvements across revenue-generating departments Multilingual communication skills (English, Chinese, Mandarin) are critical in Hong Kong's international market for effective guest relations, staff management, and stakeholder communication

Beneficial Skills

Technology proficiency in advanced revenue management systems and emerging hospitality technology platforms will become increasingly important as the industry adopts AI-driven pricing and forecasting tools Digital marketing knowledge and online distribution expertise will enhance the role's effectiveness as hotels continue to optimize their direct booking strategies and reduce dependency on third-party platforms Financial analysis and budgeting skills beyond basic revenue management will support career progression toward director-level positions with expanded P&L responsibilities Cross-cultural competency and international market understanding will provide advantages in Hong Kong's diverse business environment and support potential regional career opportunities

Unique Aspects

Opportunity to work with a distinctive surrealism-inspired boutique concept that requires specialized marketing and revenue strategies different from standard luxury hotels
Exposure to Hong Kong's sophisticated international business and leisure markets, providing valuable experience in one of Asia's most competitive hospitality environments
Integration of artistic and hospitality concepts requiring creative approaches to revenue management and guest experience optimization
Experience with both themed dining concepts (Nordic restaurant and Dada bar) and accommodation revenue streams, providing comprehensive revenue management exposure
Working within a local hospitality group structure while managing international guest expectations and market dynamics

Career Growth

Progression to director-level positions typically occurs within 3-5 years with strong performance and continued professional development. Movement to regional or consulting roles may take 5-7 years depending on market opportunities and additional qualifications.

Potential Next Roles

Director of Revenue Management at larger hotel properties or hotel chains Director of Sales and Marketing with expanded responsibilities for overall revenue generation Regional Revenue Manager overseeing multiple properties within a hotel group Revenue Management Consultant providing strategic guidance to multiple hospitality clients General Manager role with comprehensive property management responsibilities

Company Overview

THE LUXE MANOR

The Luxe Manor operates as a distinctive boutique hotel in Hong Kong's competitive hospitality market, managed by GR8 Leisure Concept Ltd. The property differentiates itself through surrealism-inspired design and themed experiences, targeting both luxury leisure and business travelers in the premium segment.

Positioned as a boutique luxury property in the highly competitive Tsim Sha Tsui district, the hotel competes in the premium segment while offering a unique artistic concept that differentiates it from standard luxury accommodations in Hong Kong's saturated market.
Located in one of Hong Kong's most prominent tourist and business districts, the property benefits from high visibility and accessibility while operating within one of Asia's most sophisticated hospitality markets with demanding international clientele.
The boutique hotel environment typically offers a more intimate and collaborative work culture compared to large chain properties, with emphasis on creativity, personalized service, and close-knit team dynamics that allow for greater individual impact and visibility.
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