Home Jobs Sales Support Executive
Back to Jobs

Sales Support Executive - Job Opportunity at Swissquote Bank

Gland, Switzerland
Full-time
Mid-level
Posted: June 6, 2025
Hybrid
CHF 65,000 - 85,000 annually, reflecting the mid-level nature of the role in Switzerland's premium banking sector. Swiss banking compensation typically includes performance bonuses, comprehensive benefits, and career advancement opportunities that can significantly enhance total compensation packages.

Benefits

Flexible working arrangements without dress code in a progressive banking environment
Multicultural team collaboration fostering diverse perspectives and global networking opportunities
Fast-paced career development environment with accelerated skill portfolio growth
Equal opportunity employment culture promoting inclusive career advancement
Access to cutting-edge digital banking platforms and fintech innovation

Key Responsibilities

Drive strategic client acquisition by executing comprehensive onboarding processes for Private and VIP clients, directly impacting revenue generation and market expansion
Lead prospect conversion initiatives through coordinated outreach campaigns and relationship building, contributing to the bank's competitive positioning in premium banking segments
Develop compelling client proposals and pitch materials that align with regulatory frameworks while maximizing commercial opportunities
Execute market intelligence analysis and client profiling to identify high-value business development opportunities and strategic market positioning
Manage complex sales pipelines across multiple client segments, ensuring optimal conversion rates and revenue momentum
Deliver exceptional client experience through responsive communication and service excellence, strengthening the bank's reputation in premium market segments
Execute sophisticated financial transactions including equity, bond, and cryptocurrency orders with full regulatory compliance and risk management
Proactively manage client portfolio optimization through strategic reinvestment coordination and product rollover management
Orchestrate cross-departmental collaboration ensuring seamless KYC/AML compliance while maintaining competitive onboarding timelines
Lead client due diligence processes using advanced digital authentication technologies, ensuring regulatory compliance and operational efficiency
Contribute to strategic sales initiatives including premium client events and targeted market campaigns, driving brand positioning and client retention
Provide operational leverage to front-office activities supporting ambitious revenue and asset growth targets
Generate comprehensive performance analytics and KPI reporting to inform strategic decision-making and market positioning

Requirements

Education

Bachelor's or Master's degree in Economics, Finance, or a related field

Experience

Previous experience in client servicing or relationship management within a financial institution

Required Skills

Native French speaker with excellent English proficiency Solid understanding of financial markets and investment instruments including equities, bonds, structured products, fiduciary placements, and cryptocurrency Strong communication and interpersonal skills with ability to build trust and maintain professional relationships Highly motivated with strong desire to succeed and contribute to commercial performance Proactive and results-driven mindset with initiative-taking capabilities Excellent organizational skills with ability to manage multiple tasks and meet deadlines Willingness to work flexible hours outside standard office times Autonomy, accountability, and strong sense of ownership Open-minded, collaborative, and team-oriented approach
Advertisement
Ad Space

Sauge AI Market Intelligence

Industry Trends

Digital banking transformation is accelerating across European markets, with Swiss banks leading in technological innovation and client experience optimization. Traditional banking roles are evolving to incorporate fintech capabilities, cryptocurrency expertise, and digital client onboarding processes, creating hybrid positions that combine relationship management with technical proficiency. The Private Banking and Wealth Management sector in Switzerland is experiencing unprecedented growth, driven by increasing global wealth concentration and Switzerland's reputation as a premier financial hub. Client expectations for personalized service, digital accessibility, and comprehensive investment options including alternative assets like cryptocurrency are reshaping service delivery models. Regulatory compliance requirements in Swiss banking are becoming increasingly sophisticated, particularly around KYC/AML procedures and cross-border client management. This trend is creating demand for professionals who can navigate complex regulatory frameworks while maintaining commercial effectiveness and client satisfaction. The integration of artificial intelligence and automated systems in banking operations is transforming sales support roles, requiring professionals to leverage technology for enhanced client analysis, risk assessment, and personalized service delivery while maintaining the human touch essential for premium client relationships.

Role Significance

Typically operates within a team of 5-8 sales support professionals supporting 15-20 relationship managers and serving a portfolio of 200-500 high-net-worth clients. The role involves extensive cross-departmental collaboration with legal, compliance, and operational teams.
This role represents a strategic mid-level position serving as a critical bridge between front-office relationship management and back-office operations. The position carries significant responsibility for client acquisition, regulatory compliance, and revenue generation, indicating substantial trust and autonomy within the organizational structure.

Key Projects

Implementation of digital client onboarding systems and process optimization initiatives Development of client segmentation strategies and targeted marketing campaigns for premium banking services Regulatory compliance enhancement projects including KYC/AML procedure updates and cross-border client management protocols Technology integration projects for trading platforms, portfolio management systems, and client communication tools

Success Factors

Mastery of Swiss banking regulations and international compliance requirements, enabling seamless client onboarding and transaction processing while maintaining competitive advantage through efficient service delivery Development of deep expertise in diverse financial instruments including traditional securities and emerging assets like cryptocurrency, positioning the professional as a trusted advisor capable of supporting sophisticated client needs Cultivation of exceptional relationship management skills combined with commercial acumen, enabling effective client conversion and retention in the highly competitive Swiss private banking market Adaptability to rapidly evolving digital banking technologies and client expectations, ensuring continued relevance and effectiveness in an increasingly automated and sophisticated financial services environment

Market Demand

High demand driven by Switzerland's position as a global financial center and the banking sector's continued expansion in digital services and wealth management. The combination of technical skills, multilingual capabilities, and regulatory knowledge creates strong market positioning for qualified candidates.

Important Skills

Critical Skills

Multilingual proficiency in French and English is essential for serving Swissquote's diverse international client base and maintaining competitive advantage in the Swiss banking market. This linguistic capability enables effective communication with high-net-worth clients from various cultural backgrounds and facilitates complex financial discussions across language barriers. Deep understanding of financial markets and investment instruments, particularly including cryptocurrency and alternative assets, is crucial for maintaining credibility with sophisticated clients and supporting the bank's innovative service offerings. This expertise directly impacts client acquisition and retention in competitive premium banking segments. Advanced relationship management and communication skills are fundamental to success in this role, as they directly influence client conversion rates, satisfaction levels, and long-term retention. These skills are particularly valuable in the Swiss banking context where personal relationships and trust are paramount to business success.

Beneficial Skills

Technology proficiency in digital banking platforms, CRM systems, and automated trading tools would enhance efficiency and effectiveness in client service delivery while positioning the professional for advancement in increasingly digital banking environments Project management and cross-functional collaboration skills would support involvement in strategic initiatives and enhance leadership potential within the organization's growth trajectory Additional language skills, particularly German or Italian, would expand client service capabilities and market reach within Switzerland's multilingual banking environment

Unique Aspects

Integration of cryptocurrency and alternative investment expertise into traditional private banking services, positioning professionals at the forefront of financial innovation and emerging asset classes
Combination of digital banking efficiency with premium relationship management, creating unique skill development opportunities in both technology and client service excellence
Multilingual client base requiring sophisticated communication skills and cultural sensitivity, enhancing professional development and international market exposure
Direct involvement in regulatory compliance and risk management processes, providing comprehensive understanding of Swiss banking regulations and international financial standards

Career Growth

Career progression typically occurs within 2-4 years for high-performing individuals, with opportunities for advancement accelerated by the dynamic nature of the Swiss banking sector and Swissquote's growth trajectory as a leading digital bank.

Potential Next Roles

Relationship Manager for Private Banking clients, typically involving direct client portfolio management and advisory responsibilities Team Leader or Sales Manager positions overseeing sales support operations and junior staff development Product Specialist roles focusing on specific financial instruments or market segments Compliance Officer or Risk Management positions leveraging regulatory expertise gained in client onboarding and transaction processing

Company Overview

Swissquote Bank

Swissquote Bank stands as Switzerland's premier online banking institution, serving over 500,000 clients through sophisticated digital platforms that combine traditional banking excellence with innovative fintech capabilities. The bank has established itself as a leader in digital transformation within the Swiss financial sector, offering comprehensive trading, investing, and banking services with a particular strength in cryptocurrency and alternative investment platforms.

Swissquote holds a dominant position in the Swiss online banking market and maintains significant competitive advantages through technological innovation, regulatory compliance excellence, and comprehensive service offerings. The bank's market leadership is reinforced by its ability to serve both retail and institutional clients while maintaining the highest standards of Swiss banking tradition.
Based in Gland, Switzerland, Swissquote operates at the heart of the Swiss financial corridor, benefiting from proximity to Geneva's international banking community and Switzerland's position as a global wealth management hub. The location provides access to international markets while maintaining the stability and regulatory advantages of Swiss banking infrastructure.
Swissquote promotes a progressive, multicultural work environment that combines Swiss precision and reliability with innovative, entrepreneurial energy. The company's emphasis on flexibility, diversity, and professional development creates an attractive workplace for ambitious financial professionals seeking to advance their careers in a dynamic, technology-forward banking environment.
Advertisement
Ad Space
Apply Now

Data Sources & Analysis Information

Job Listings Data

The job listings displayed on this platform are sourced through BrightData's comprehensive API, ensuring up-to-date and accurate job market information.

Sauge AI Market Intelligence

Our advanced AI system analyzes each job listing to provide valuable insights including:

  • Industry trends and market dynamics
  • Salary estimates and market demand analysis
  • Role significance and career growth potential
  • Critical success factors and key skills
  • Unique aspects of each position

This integration of reliable job data with AI-powered analysis helps provide you with comprehensive insights for making informed career decisions.