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Salesforce Product Manager - Job Opportunity at Shaw Trust

Remote, United Kingdom
Full-time
Mid-level
Posted: January 31, 2025
Remote
GBP 47,077 - 58,217 per year

Benefits

Enhanced Annual Leave: 25 days + bank holidays with increases to 28 days after 3 years
Comprehensive Pension Scheme: Enhanced after 6 months
Life Assurance: 3x annual salary coverage
Professional Development: Funded qualifications including masters and apprenticeships
Wellness Benefits: Health cash plan and employee assistance program
Flexible Working: Available from day one
Paid Volunteer Time: 2 days annually
Diversity Networks: Access to multiple employee resource groups

Key Responsibilities

Lead Salesforce platform development and technical strategy across multiple departments
Provide technical expertise and stakeholder management for enterprise-wide Salesforce initiatives
Drive platform optimization and innovation to support organizational objectives
Manage relationships with key stakeholders to ensure alignment with business needs
Oversee technical implementation and ensure platform stability

Requirements

Education

Degree level education and/or significant experience within a relevant field

Experience

Significant experience in Salesforce platform management

Required Skills

Salesforce technical expertise Performance management Relationship management Service environment experience Stakeholder management

Certifications

Salesforce related qualification or equivalent experience
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Sauge AI Market Intelligence

Industry Trends

Non-profit digital transformation is accelerating, with Salesforce becoming a crucial platform for social impact organizations Growing emphasis on data-driven decision making in charitable sectors is increasing demand for Salesforce expertise Integration of CRM systems with impact measurement tools is becoming standard in the social purpose sector

Salary Evaluation

The offered salary range is competitive for UK-based Salesforce Product Manager roles in the non-profit sector, though slightly below commercial sector rates which typically range from GBP 55,000 to 75,000

Role Significance

Likely leading a small technical team while collaborating with multiple departmental stakeholders
Mid to senior-level position with significant platform ownership and strategic influence

Key Projects

CRM optimization for social impact measurement Integration of volunteer management systems Automation of charitable program delivery tracking Stakeholder engagement platform development

Success Factors

Strong balance of technical Salesforce expertise with non-profit sector understanding Ability to translate social impact requirements into technical solutions Stakeholder management skills across diverse organizational levels Experience in managing complex technical projects with limited resources

Market Demand

High demand with limited supply of candidates combining Salesforce expertise and non-profit sector understanding

Important Skills

Critical Skills

Salesforce platform expertise is essential for driving technical strategy and implementation Stakeholder management capabilities crucial for cross-departmental collaboration Change management skills vital for driving digital transformation in social purpose context

Beneficial Skills

Understanding of impact measurement methodologies Knowledge of charitable sector operations Experience with volunteer management systems Data analysis and reporting expertise

Unique Aspects

Combination of technical product management with social impact focus
Strong emphasis on personal development and qualifications
Extensive diversity and inclusion initiatives including multiple network groups
Significant autonomy with remote working arrangement

Career Growth

2-3 years in role typically required before progression to senior leadership positions

Potential Next Roles

Head of CRM Strategy Digital Transformation Director Technical Program Director Non-profit Technology Leadership

Company Overview

Shaw Trust

Shaw Trust is a major social purpose organization focused on breaking down barriers to enable social mobility

Leading position in UK social purpose sector with significant national presence
Strong nationwide operations with remote-first working culture
Purpose-driven environment with strong emphasis on diversity, inclusion, and employee development
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