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Scrum Master, Project management - Job Opportunity at Desjardins

Montréal, Canada
Full-time
Senior
Posted: June 5, 2025
Hybrid
CAD 85,000 - 105,000 per year based on Montreal market rates for senior-level Scrum Master positions in financial services, with the potential for higher compensation given Desjardins' market position and the role's enterprise scope

Benefits

Competitive salary and annual performance-based bonus structure that rewards individual and organizational success
Four weeks of flexible vacation time starting from year one, providing exceptional work-life balance compared to industry standard two-week starting packages
Defined benefit pension plan offering guaranteed retirement income security, a rare and valuable benefit in today's volatile market
Comprehensive group insurance coverage including modern telemedicine services for convenient healthcare access
Health and wellness expense reimbursement program supporting employee wellbeing and fitness goals
Telework equipment reimbursement demonstrating commitment to remote work infrastructure and employee productivity

Key Responsibilities

Lead enterprise-wide Agile transformation initiatives across multiple business sectors, directly impacting organizational efficiency and project delivery success rates
Drive strategic implementation of Scrum methodology for high-stakes projects, ensuring multi-million dollar initiatives meet critical deadlines and budget constraints
Champion organizational culture change by embedding Agile values and principles throughout cross-functional teams, creating lasting operational improvements
Orchestrate complex stakeholder engagement strategies involving senior executives and department heads to ensure project alignment with corporate objectives
Establish and optimize key performance indicators and delivery metrics that provide executive-level visibility into project health and team productivity
Resolve critical project impediments and organizational blockers that could derail strategic initiatives, protecting team focus and maintaining delivery momentum
Maximize return on investment for product development initiatives by collaborating with product owners on backlog prioritization and resource allocation decisions
Ensure quality assurance and governance compliance across all Scrum ceremonies and deliverables, maintaining audit readiness and regulatory standards

Requirements

Education

Bachelor's degree in a related field

Experience

A minimum of six years of relevant experience

Required Skills

Agile process leadership Scrum team management and organization Performance indicator establishment and monitoring Sprint backlog consistency management Product owner collaboration Quality control of product logs and meetings French language proficiency
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Sauge AI Market Intelligence

Industry Trends

Financial services organizations are accelerating digital transformation initiatives, creating unprecedented demand for experienced Scrum Masters who can navigate complex regulatory environments while maintaining agile delivery speed. The banking sector specifically requires professionals who understand both traditional financial operations and modern software development practices. Enterprise-scale Agile adoption has shifted from experimental to mission-critical, with organizations investing heavily in Scrum Masters who can handle cross-functional coordination across multiple business units. This trend is particularly pronounced in large financial institutions where project interdependencies are complex and failure costs are substantial. The hybrid work model has fundamentally changed how Scrum Masters facilitate team collaboration, requiring new skills in virtual team management and digital tool proficiency. Organizations are prioritizing candidates who can maintain team cohesion and productivity across distributed work environments.

Role Significance

Typically managing 2-3 Scrum teams of 7-9 members each, with coordination responsibilities extending to multiple stakeholder groups across different business divisions, potentially affecting 50+ professionals indirectly
This is a senior-level position evidenced by the requirement for six years of experience, responsibility for major cross-sector projects, and the expectation to provide strategic recommendations on complex initiatives. The role involves significant autonomy and decision-making authority over project delivery approaches.

Key Projects

Enterprise software implementations affecting multiple business lines and customer touchpoints Regulatory compliance initiatives requiring coordination between IT, legal, and business operations teams Digital banking platform development projects with direct customer impact and revenue implications Process optimization initiatives aimed at improving operational efficiency across traditional banking functions

Success Factors

Demonstrated ability to influence without direct authority, as Scrum Masters must guide teams and stakeholders toward Agile adoption without traditional management power structures Strong communication skills capable of translating technical concepts for business stakeholders while maintaining detailed project visibility for executive leadership Deep understanding of both Agile methodologies and financial services operations, enabling effective navigation of regulatory requirements within iterative development frameworks Conflict resolution and facilitation expertise to manage competing priorities among diverse stakeholder groups with varying objectives and timelines Change management capabilities to drive cultural transformation in traditionally hierarchical financial services organizations

Market Demand

High demand driven by ongoing digital transformation in financial services and the critical need for experienced professionals who can manage complex, regulated project environments

Important Skills

Critical Skills

Bilingual communication capabilities are essential for this Montreal-based role, as effective stakeholder engagement requires fluency in both English and French to navigate Quebec's business environment and serve Desjardins' diverse membership base Financial services domain knowledge becomes critical when facilitating Agile practices within regulated environments, as Scrum Masters must understand compliance requirements and risk management principles that influence sprint planning and delivery decisions Cross-functional facilitation skills are paramount given the role's requirement to coordinate between multiple business sectors and stakeholder groups, each with distinct priorities and operational constraints

Beneficial Skills

Digital transformation experience would provide significant advantage as financial services organizations continue modernizing legacy systems and customer interfaces Change management certification or training would enhance effectiveness in driving Agile adoption across traditionally hierarchical organizational structures Risk management understanding would support better decision-making when balancing Agile speed with financial services regulatory requirements

Unique Aspects

Opportunity to implement Agile methodologies within a cooperative financial institution structure, providing unique experience in balancing member interests with operational efficiency
Exposure to bilingual project management requirements, developing specialized skills in cross-cultural team facilitation and stakeholder communication
Access to large-scale financial services transformation projects that combine traditional banking operations with emerging fintech capabilities
Experience working within Quebec's distinct regulatory environment while maintaining compliance with federal financial services requirements

Career Growth

Typically 2-4 years to advance to program-level roles, with Agile coaching opportunities available within 18-24 months for high performers

Potential Next Roles

Agile Coach or Transformation Lead responsible for enterprise-wide methodology implementation Product Owner or Product Manager roles leveraging project management experience in customer-facing product development Program Manager or Portfolio Manager positions overseeing multiple concurrent initiatives across business divisions Delivery Manager or Operations Manager roles focused on scaling delivery capabilities across the organization

Company Overview

Desjardins

Desjardins is Canada's largest federation of credit unions and one of the country's leading financial institutions, serving over 7 million members and clients through cooperative banking principles. The organization operates across personal and commercial banking, insurance, securities brokerage, and wealth management services.

As the sixth-largest financial institution in Canada with over $400 billion in assets, Desjardins holds a dominant position in Quebec's financial services market while maintaining significant presence across Canada and internationally
Montreal headquarters position offers exposure to corporate strategy and decision-making processes, with access to senior leadership and involvement in organization-wide initiatives that impact millions of customers
Cooperative organizational structure emphasizes collaborative decision-making and member-focused service delivery, creating an environment where Agile principles align naturally with corporate values and stakeholder engagement approaches
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