Home Jobs Security Area Manager

Back to Jobs

Security Area Manager - Job Opportunity at Ocean Park Corporation

Hong Kong, HK

Full-time

Senior

Posted: July 3, 2025

On-site

HK$600,000 - HK$800,000 annually (approximately USD $77,000 - $102,000). This estimate reflects the senior management level of the position, the specialized nature of theme park security operations, Hong Kong's high cost of living, and the requirement for extensive experience in crowd management and emergency response. The salary range is competitive within Hong Kong's entertainment and hospitality sector for roles requiring similar responsibility levels.

Benefits

New Joiner Incentive of HK$6,000 providing immediate financial support to offset relocation and onboarding costs

Referral Bonus up to HK$4,000 encouraging employee engagement in talent acquisition

13-month payment and gratuity structure ensuring financial stability beyond base compensation

Specialized leave categories including marriage, examination, conservation, and CSR leave supporting work-life balance and personal development

Complimentary access to Ocean Park and Water World facilities providing significant recreational value for family entertainment

Staff in-park discounts on tickets and merchandise offering ongoing savings and employee perks

On-site staff canteen reducing daily meal expenses and providing convenient dining options

Staff Social Club fostering workplace community and networking opportunities

Comprehensive medical insurance covering both hospitalization and outpatient care providing extensive healthcare security

14 days paid leave including birthday and work anniversary leave exceeding standard Hong Kong leave entitlements

17 days public holiday recognition providing optimal work-life balance in Hong Kong market

Key Responsibilities

Lead and manage the entire theme park security organization, overseeing a complex multi-shift operation serving hundreds of thousands of annual visitors

Develop and implement comprehensive security policies and procedures that align with international theme park safety standards and local regulatory requirements

Execute daily safety and security operations across multiple park zones, coordinating with various departments to ensure seamless visitor experience

Direct loss prevention and recovery initiatives protecting millions of dollars in park assets and revenue streams

Coordinate emergency response and crisis management protocols, ensuring rapid response capabilities for incidents involving large crowds

Oversee advanced security infrastructure including master key systems, access control networks, video surveillance operations, and integrated alarm systems

Maintain strategic partnerships with Hong Kong Police Force and other regulatory authorities to ensure compliance and collaborative incident response

Plan and execute security logistics for special events, concerts, and seasonal operations requiring enhanced crowd management protocols

Requirements

Education

Bachelor degree in Security Management or professional qualification in Certified Protection Professional (CPP)

Experience

At least 6 years' relevant experience with good knowledge of event security, physical security, crowd, traffic and access control

Required Skills

Good command of both spoken and written Chinese and English, conversational is an advantage Team player with good interpersonal and communication skills Computer literacy in MS Office application (Word, Excel and PowerPoint) Holder of valid HK Driving License of private car Willing to work outdoor, on shifts and during weekends and public holidays

Certifications

Certified Protection Professional (CPP) Valid HK Driving License of private car

Sauge AI Market Intelligence

Industry Trends

Theme park and entertainment venue security is increasingly focused on technology integration, with venues adopting AI-powered surveillance systems, facial recognition technology, and predictive analytics to enhance visitor safety while maintaining the entertainment experience. The industry is moving toward proactive threat detection rather than reactive response models. Post-pandemic security management has evolved to include health and safety protocols alongside traditional security measures, requiring security managers to coordinate with health authorities and implement crowd density management systems. This dual focus on safety and security has become a permanent fixture in theme park operations. The Asia-Pacific entertainment industry is experiencing significant growth, with Hong Kong serving as a regional hub for international theme park operations. Security professionals with multilingual capabilities and cross-cultural competencies are in high demand as venues expand their international visitor base.

Role Significance

Typically manages a security team of 50-100+ personnel across multiple shifts, including security officers, supervisors, and specialized units. The role involves coordinating with department heads across the organization and maintaining relationships with external law enforcement agencies. Team management includes scheduling, training, performance management, and resource allocation across diverse security functions.

This is a senior management position with strategic oversight responsibilities for the entire security operation of a major international theme park. The role requires executive-level decision-making authority, crisis management capabilities, and the ability to coordinate with multiple stakeholders including government authorities, internal departments, and external partners. The incumbent serves as the primary security authority for the organization.

Key Projects

Implementation of integrated security technology systems including video analytics, access control upgrades, and emergency communication networks Development of comprehensive emergency response protocols for various scenarios including natural disasters, medical emergencies, and security incidents Coordination of security operations for major events, seasonal celebrations, and VIP visits requiring enhanced security measures Integration of crowd management systems with park operations to optimize visitor flow and safety during peak periods

Success Factors

Deep understanding of crowd psychology and behavior management in entertainment environments, as the ability to maintain security while preserving the magical experience for visitors is crucial to theme park operations. Success requires balancing security visibility with guest experience optimization. Strong crisis management and emergency response capabilities, including the ability to make rapid decisions under pressure while coordinating multiple agencies and stakeholders. The role demands proven experience in managing large-scale incidents and implementing business continuity plans. Exceptional communication and relationship-building skills to work effectively with diverse stakeholders including government authorities, internal departments, vendor partners, and community organizations. The position requires diplomatic skills to manage complex regulatory relationships. Technology proficiency and adaptability to integrate emerging security technologies with traditional security practices. Success requires staying current with industry innovations and implementing cost-effective solutions that enhance security capabilities.

Market Demand

High demand driven by the recovery and expansion of Hong Kong's tourism industry, increased focus on public safety and security, and the specialized skill set required for large-scale entertainment venue management. The combination of security expertise, crowd management experience, and bilingual capabilities makes this a niche but essential role in the market.

Important Skills

Critical Skills

Crowd management and public safety expertise is absolutely essential as the role involves managing security for hundreds of thousands of visitors annually in confined spaces with various attractions and potential hazards. The ability to anticipate and manage crowd dynamics while maintaining a positive visitor experience is fundamental to success in this position. Crisis management and emergency response capabilities are critical given the high-stakes nature of theme park operations where incidents can have immediate public safety implications and significant reputational impact. The role requires proven ability to coordinate multi-agency responses and implement business continuity plans under pressure. Bilingual communication skills in Chinese and English are essential for effective coordination with local authorities, international visitors, and diverse staff populations. The ability to communicate complex security protocols and emergency procedures across language barriers is crucial for operational success.

Beneficial Skills

Technology integration skills including familiarity with AI-powered surveillance systems, mobile security applications, and integrated facility management systems would provide significant advantages as the industry continues to adopt advanced security technologies. Conservation and environmental security knowledge would be valuable given Ocean Park's dual mission as an entertainment venue and marine conservation organization. Understanding of animal care protocols and environmental safety measures would enhance effectiveness in this unique environment. International security standards and best practices knowledge, particularly in theme park and hospitality security, would provide valuable context for implementing industry-leading practices and benchmarking against global competitors.

Unique Aspects

The role combines traditional corporate security management with specialized theme park operations, requiring expertise in crowd management, ride safety coordination, and animal care facility security - a unique skill set that is highly transferable to other entertainment venues globally.

Integration of conservation and education missions with security operations creates distinctive challenges and opportunities, as the incumbent must balance public access to marine life exhibits with animal welfare and safety requirements.

The position offers exposure to both local Hong Kong regulations and international theme park industry standards, providing valuable experience in cross-cultural regulatory compliance and international best practices.

The role includes coordination with marine life specialists and conservation teams, offering unique professional development opportunities in environmental security and wildlife protection protocols.

Career Growth

Advancement to regional or corporate security leadership roles typically occurs within 3-5 years, depending on performance, additional certifications obtained, and organizational growth opportunities. Progression to C-suite security positions generally requires 5-7 years of demonstrated success in progressively responsible roles.

Potential Next Roles

Regional Security Director for multi-site entertainment or hospitality operations, overseeing security across multiple venues and jurisdictions Chief Security Officer for major hospitality or entertainment corporations, with responsibility for enterprise-wide security strategy and risk management Emergency Management Director for government agencies or large corporations, leveraging crisis management and public safety expertise Security Consulting roles specializing in entertainment venue security, crowd management, and emergency response planning for international clients

Company Overview

Ocean Park Corporation

Ocean Park Corporation operates one of Hong Kong's most iconic theme parks and entertainment destinations, combining marine life conservation, thrilling rides, and educational experiences. As a major tourist attraction and cultural institution, the company plays a significant role in Hong Kong's tourism industry and serves as a regional entertainment hub. The organization has undergone significant transformation and modernization efforts to enhance visitor experience and operational efficiency.

Ocean Park holds a prominent position in the Asia-Pacific entertainment industry as one of Hong Kong's premier tourist destinations, competing with international theme park operators while maintaining its unique identity as a marine-themed park with conservation focus. The company's market position is strengthened by its long-standing presence in Hong Kong and its role in the region's tourism ecosystem.

The position offers exposure to international best practices in theme park security while operating within Hong Kong's unique regulatory and cultural environment. The role provides opportunities to work with diverse international visitor populations and coordinate with regional and international law enforcement agencies, enhancing professional development and cross-cultural competencies.

Ocean Park Corporation typically maintains a collaborative work environment that balances commercial objectives with conservation and educational missions. The culture emphasizes teamwork, guest service excellence, and safety as core values. Employees often experience a sense of purpose working for an organization that combines entertainment with conservation and education.

Apply Now

Security Area Manager - Job Opportunity at Ocean Park Corporation

Benefits

Key Responsibilities

Requirements

Education

Experience

Required Skills

Certifications

Sauge AI Market Intelligence

Industry Trends

Role Significance

Key Projects

Success Factors

Market Demand

Important Skills

Critical Skills

Beneficial Skills

Unique Aspects

Career Growth

Potential Next Roles

Company Overview

Ocean Park Corporation

Data Sources & Analysis Information

Job Listings Data

Sauge AI Market Intelligence