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Senior Business Analyst (Research & Analytics) - Job Opportunity at Flight Centre Travel Group

South Bank, Australia
Full-time
Senior
Posted: May 16, 2025
On-site
AUD 130,000 - 160,000 per year based on seniority and market conditions in Brisbane's technology sector

Benefits

Comprehensive Health Insurance Plan with BUPA (including family coverage)
Industry-Leading Travel Discounts (flights, hotels, tours, cruises)
Corporate Wellness Program with Gym Access
Professional Development via 24,500+ Learning Courses
Mental Health Support & EAP
Employee Share Plan
Paid Parental & Volunteer Leave
Extensive Retail Discount Network (350+ retailers)
Social Events & Global Conference Opportunities

Key Responsibilities

Lead strategic data analysis initiatives for business problem-solving
Drive data-driven decision making across product squads
Develop advanced analytics frameworks and methodologies
Manage complex SQL database queries and data integration
Create executive-level data visualizations and presentations
Mentor team members in analytics best practices
Partner with cross-functional teams on data strategy
Conduct in-depth customer behavior analysis
Build and maintain business intelligence solutions

Requirements

Education

Bachelors or Masters in mathematics, data science or analytics, or other numerate, finance, business degree

Experience

5+ years of experience in product and customer analytics, 3+ years in quantitative analysis roles

Required Skills

Advanced SQL querying Power BI/visualization tools expertise Web analytics tools (Adobe, Google Analytics, Mixpanel) Quantitative analysis Critical thinking Stakeholder management Data modeling Business intelligence Statistical analysis
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Sauge AI Market Intelligence

Industry Trends

Travel industry's post-pandemic digital transformation is driving increased demand for advanced analytics capabilities to understand evolving customer behaviors and preferences. Integration of multiple data sources (web analytics, customer data, market data) is becoming crucial for travel companies to maintain competitive advantage. Rising importance of predictive analytics in travel sector for forecasting demand patterns and optimizing pricing strategies.

Role Significance

Likely leads a team of 3-5 analysts while collaborating with broader data science and product teams of 15-20 members
Senior position with significant influence on strategic decision-making and business direction through data insights

Key Projects

Customer behavior analysis and segmentation initiatives Revenue optimization through data-driven insights Cross-functional analytics framework development Business intelligence infrastructure enhancement Predictive modeling for travel trends

Success Factors

Strong balance of technical expertise and business acumen Ability to translate complex data insights into actionable business recommendations Experience with large-scale data sets and performance optimization Excellent stakeholder management and communication skills Strategic thinking and problem-solving capabilities

Market Demand

High demand role with significant growth potential due to travel industry's increasing focus on data-driven decision making and digital transformation initiatives

Important Skills

Critical Skills

SQL proficiency for handling large-scale travel data Data visualization expertise for executive communication Statistical analysis capabilities for customer behavior modeling Stakeholder management skills for cross-functional collaboration

Beneficial Skills

Travel industry knowledge Machine learning understanding Project management capabilities Change management experience

Unique Aspects

Combination of travel industry expertise with advanced analytics capabilities
Strong focus on employee development and internal promotion
Global reach with local decision-making authority
Emphasis on innovation and technical excellence

Career Growth

2-3 years in role before progression to director-level position, depending on performance and organizational growth

Potential Next Roles

Analytics Director Head of Business Intelligence Data Science Manager Product Analytics Director

Company Overview

Flight Centre Travel Group

Flight Centre Travel Group is a leading global travel company with significant market presence in Australia and international markets

Major player in travel industry with strong focus on technological innovation and data-driven operations
Significant presence in Queensland with South Bank office serving as a key technical hub
Progressive, technology-focused culture with emphasis on professional development and work-life balance
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