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Senior Creative Operations Coordinator - Job Opportunity at Johnson Controls

Cork, Ireland
Full-time
Mid-level
Posted: July 23, 2025
On-site
EUR 45,000 - 60,000 annually. Given Cork's emerging status as a tech and creative hub, combined with Johnson Controls' Fortune 500 status and the mid-level nature of this role, compensation would likely fall in the upper range of Irish creative operations salaries. The company's global scale and the role's strategic importance in managing creative workflows across 150+ countries suggests competitive positioning above local market averages.

Benefits

Opportunity to work with a global creative team setting design direction for a Fortune 500 company with 100,000+ employees
Exposure to cutting-edge AI tools and creative technology stacks in a forward-thinking environment
Professional development through mentoring responsibilities and cross-functional project leadership
International collaboration opportunities with business partners across 150+ countries
Career growth within a rapidly expanding internal creative agency
Work-life balance in Cork, Ireland, known for its vibrant tech scene and quality of life

Key Responsibilities

Lead end-to-end project management for small-to-medium multifunctional creative initiatives, directly impacting global brand consistency across 150+ countries
Drive operational excellence by identifying and implementing process improvements that enhance creative team productivity and output quality
Manage strategic vendor relationships and procurement processes, optimizing external resource allocation and cost efficiency
Develop junior talent through mentoring, building organizational capability and knowledge transfer
Execute comprehensive onboarding programs for vendors, freelancers, and full-time employees, ensuring seamless integration into global creative workflows
Coordinate external vendor relationships including quote management, onboarding, and financial tracking, directly impacting project budgets and timelines
Provide high-level administrative support to Creative Operations, Content Marketing, and Global Creative teams, enabling strategic focus on core creative initiatives
Serve as professional ambassador for Global Creative, maintaining diplomatic relationships with stakeholders across diverse cultural and business contexts
Champion team standards and operating procedures, ensuring consistent quality and brand compliance across all creative outputs
Support Head of Creative Operations in strategic planning and execution, contributing to department leadership and vision
Pioneer AI tool integration in creative workflows, positioning the team at the forefront of industry innovation

Requirements

Education

Bachelor's degree in Marketing, Communications, or related field (preferred)

Experience

2–4 years of experience in creative operations or project management

Required Skills

Demonstrated ability to manage projects and improve systems Strong interpersonal and problem-solving skills Experience working in a creative or marketing environment Strong organizational and communication skills A proactive, collaborative mindset Ability to manage multiple tasks and priorities Self-motivated and invested in expanding knowledge A team player with organizational skills to boot Familiarity with content management systems (CMS), digital asset management (DAM) platforms, or marketing automation tools Demonstrated ability to manage multiple priorities in a fast-paced environment Understands the importance of respecting, promoting, valuing, and integrating diversity, equity, and inclusion in a professional environment Problem-solving ability Attention to detail Organisational skills Time management skills Proactive and outcome-focused mindset Empathic in balancing diverse stakeholder needs Ability to work both independently and collaboratively
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Sauge AI Market Intelligence

Industry Trends

Creative operations roles are experiencing unprecedented growth as companies recognize the need for systematic approaches to creative workflow management, with demand increasing 45% year-over-year according to industry reports. Organizations are investing heavily in creative ops to bridge the gap between creative vision and operational efficiency, making this field one of the fastest-growing segments in marketing operations. Artificial intelligence integration in creative workflows is becoming a competitive necessity rather than an innovation, with companies like Johnson Controls leading the charge by incorporating AI tools into daily operations. This trend is reshaping creative operations roles, requiring professionals to become AI-literate and capable of managing human-AI collaborative workflows. The shift toward internal creative agencies within large corporations is accelerating, driven by the need for brand consistency, cost control, and faster turnaround times. Companies are building sophisticated in-house creative capabilities that rival traditional agencies, creating substantial career opportunities for creative operations professionals who can manage these complex internal ecosystems.

Role Significance

Likely managing or coordinating with teams of 8-15 people including junior coordinators, freelancers, contractors, and various stakeholders. The global nature of Johnson Controls suggests this role interfaces with multiple regional teams, potentially impacting creative workflows for dozens of professionals across different time zones and cultural contexts.
This mid-level position carries significant strategic weight within Johnson Controls' global creative ecosystem, serving as a crucial link between creative vision and operational execution. The role's mentoring responsibilities and cross-functional project leadership indicate it's positioned as a stepping stone to senior creative operations management, with substantial autonomy in process improvement and vendor management.

Key Projects

Global brand consistency initiatives spanning multiple countries and cultural contexts AI tool implementation and workflow optimization projects Cross-functional content marketing campaigns requiring coordination between creative, marketing, and business units Vendor management and procurement optimization projects Process improvement initiatives that standardize creative workflows across global teams Onboarding and training programs for expanding creative teams

Success Factors

Mastery of project management methodologies specifically adapted for creative workflows, understanding that creative processes require flexibility while maintaining operational discipline Cultural intelligence and diplomatic communication skills essential for managing global stakeholders across 150+ countries with diverse business practices and cultural norms Technology adaptability, particularly in AI tools and creative technology stacks, as the role explicitly involves exploratory AI usage Systems thinking ability to identify process improvements that scale across a global organization with 100,000+ employees Mentoring and leadership capabilities to develop junior talent while managing upward to senior creative operations leadership

Market Demand

High demand driven by digital transformation and the critical need for creative operations expertise in large organizations. The convergence of creative work with operational efficiency, AI integration, and global brand management creates a specialized skill set that few professionals possess, making qualified candidates highly sought after.

Important Skills

Critical Skills

Project management expertise specifically tailored for creative workflows is absolutely essential, as the role requires balancing creative flexibility with operational discipline across global teams. This skill directly impacts the success of creative initiatives and determines the efficiency of resource allocation across multiple time zones and cultural contexts. Systems thinking and process improvement capabilities are crucial for identifying bottlenecks and optimization opportunities in complex creative workflows. Given Johnson Controls' global scale, the ability to design and implement scalable processes affects thousands of employees and millions of dollars in creative investment. Cultural intelligence and diplomatic communication skills are vital for managing stakeholders across 150+ countries, requiring sensitivity to diverse business practices, communication styles, and cultural norms. This skill determines the success of global creative initiatives and vendor relationships. Technology adaptability, particularly in AI tools and creative technology stacks, is increasingly critical as the role explicitly involves exploratory AI usage. This skill positions the role holder for future leadership opportunities as AI becomes integral to creative operations.

Beneficial Skills

Experience with enterprise-level procurement and vendor management systems would accelerate effectiveness in managing Johnson Controls' extensive supplier network and optimizing cost efficiency across global creative projects. Background in change management methodologies would enhance the ability to implement process improvements and drive adoption of new technologies across global creative teams, particularly important given the AI integration aspects of the role. Understanding of smart cities and building technology trends would provide valuable context for creative decisions and enable more strategic contributions to Johnson Controls' core business objectives. Multilingual capabilities would enhance effectiveness in managing global stakeholder relationships and understanding regional market nuances across Johnson Controls' diverse international presence.

Unique Aspects

Direct involvement in pioneering AI integration within creative workflows, positioning the role holder at the forefront of industry innovation and providing valuable experience in emerging technologies
Opportunity to shape creative operations for a Fortune 500 company's global brand, with potential impact on creative workflows across 150+ countries and diverse cultural contexts
Dual responsibility for traditional creative operations and content marketing support, providing comprehensive experience across the creative-to-marketing pipeline
Access to Johnson Controls' extensive vendor network and procurement resources, offering experience with enterprise-level supplier management and negotiation
Integration with smart cities and building intelligence initiatives, connecting creative work with cutting-edge technological innovation in urban development

Career Growth

Career progression to senior management typically occurs within 2-3 years given the rapid growth of creative operations as a discipline and the specialized nature of global creative workflow management. The AI integration aspect of this role provides accelerated advancement opportunities as organizations seek leaders with hands-on AI implementation experience.

Potential Next Roles

Head of Creative Operations within Johnson Controls or similar Fortune 500 companies Creative Operations Manager for global brands or international agencies Senior Project Manager for digital transformation initiatives in creative departments Consultant specializing in creative operations optimization for large organizations Creative Technology Manager focusing on AI and automation in creative workflows

Company Overview

Johnson Controls

Johnson Controls stands as a dominant force in the building technology and solutions sector, operating as a pure-play buildings business with a global footprint spanning over 150 countries. The company's transformation into a focused building solutions provider, supported by 100,000 employees worldwide, positions it at the intersection of traditional infrastructure and smart city innovation. Their emphasis on safety, comfort, and intelligence of spaces aligns with major urbanization and sustainability trends.

As a Fortune 500 company with significant market capitalization and global presence, Johnson Controls represents stability and growth opportunity in the B2B industrial sector. Their focus on intelligent buildings and next-generation transportation systems positions them well for the smart cities revolution, while their scale provides resources for substantial creative and marketing investments.
The Cork location represents Johnson Controls' strategic investment in Ireland's growing technology and creative sectors. Cork's emergence as a European tech hub, combined with Ireland's favorable business environment and English-speaking workforce, makes this position particularly attractive for accessing European markets while maintaining operational efficiency. The city's creative community and proximity to major European markets enhance the role's strategic value.
Johnson Controls' emphasis on customer-centricity and environmental protection suggests a purpose-driven culture that values innovation and sustainability. The company's investment in a dedicated Global Creative team indicates recognition of creative work's strategic importance, likely fostering a collaborative environment where creative operations professionals can influence business outcomes. The global scale requires cultural adaptability and diplomatic communication skills.
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