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Senior Engagement Manager, AWSI SDO HCLS EMEA - Job Opportunity at Amazon.com

Zürich, Switzerland
Full-time
Senior
Posted: August 17, 2025
On-site
CHF 140,000 - CHF 180,000 annually, reflecting the premium for senior cloud expertise in Switzerland's competitive tech market, healthcare domain specialization, and the strategic importance of this role within Amazon's Professional Services division.

Benefits

Access to cutting-edge AWS cloud technologies and frameworks positioning you at the forefront of enterprise digital transformation
Global exposure working with enterprise clients across EMEA region providing invaluable international business experience
Career advancement opportunities within Amazon's extensive Professional Services organization with clear progression paths
Comprehensive learning and development resources including AWS certification support and domain-specific expertise development
Inclusive workplace culture with strong emphasis on diversity and equal opportunities fostering professional growth
Workplace accommodation support demonstrating commitment to employee wellbeing and accessibility

Key Responsibilities

Lead strategic cloud migration and implementation projects that directly impact enterprise digital transformation initiatives and business outcomes
Leverage comprehensive AWS expertise to guide critical technical decisions and shape long-term strategic planning for major enterprise clients
Bridge complex business requirements with technical solutions while facilitating high-level engineering discussions to ensure alignment with customer success metrics
Transform customer needs into actionable technical requirements that map directly to measurable business outcomes and ROI
Decompose sophisticated technical challenges into deliverable solutions that drive competitive advantage for enterprise clients
Establish technical documentation standards and contribute to knowledge management systems that influence organizational best practices
Manage cross-functional teams and stakeholder relationships to deliver multi-million dollar projects that shape industry standards
Present to C-level executives and technical experts, influencing strategic technology decisions at the highest organizational levels

Requirements

Education

Master's Degree or equivalent experience

Experience

7+ years Project Management hands-on experience in managing and delivering enterprise level IT projects, with external customers or equivalent experience

Required Skills

Demonstrated ability to successfully manage multiple and concurrent projects/customers/partners/vendors Led teams and engagements utilizing Agile and Waterfall approaches (incl. experience with toolsets such as Jira, RallyDev, VersionOne, Taiga, etc.) Understands the value proposition of cloud services and has delivered cloud engagements Has presented to C-level executives (CIO, CEO, CTO, CISO, etc.) as well as to technical subject matter experts English speaker Managed technical projects consisting of 20+ more people, budgets over $5'000'000, with onshore offshore teams Managed and delivered IT engagements for healthcare and life sciences large enterprise customers Experience in leading projects related to clinical trials, AI/ML use cases and/or large migration/modernization/transformation Previous experience in delivering GxP compliance projects Experience in leading pre-sales activities German and/or French speaker (in addition to English)

Certifications

At least one active project management certification (e.g. PMI, PRINCE2) AWS certifications (required to achieve and maintain)
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Sauge AI Market Intelligence

Industry Trends

The healthcare and life sciences sector is experiencing unprecedented digital transformation acceleration, driven by regulatory pressures, patient data analytics requirements, and the need for scalable clinical trial management systems. This creates massive demand for specialized cloud engagement managers who understand both technical architecture and compliance frameworks. Enterprise cloud adoption has shifted from cost-saving initiatives to strategic competitive advantage programs, requiring engagement managers who can navigate complex technical architectures while translating business value to C-level executives. The focus is now on AI/ML integration, data modernization, and regulatory compliance automation. The European market is seeing increased demand for cloud professionals who understand GDPR, GxP compliance, and regional data sovereignty requirements. Multi-language capabilities and cultural awareness are becoming critical differentiators in the EMEA region. Healthcare digitization is accelerating post-pandemic, with clinical trial modernization, telemedicine platforms, and AI-driven drug discovery creating a specialized niche for cloud engagement managers with domain expertise in life sciences workflows and regulatory frameworks.

Role Significance

Typically manages cross-functional teams of 20+ professionals including cloud architects, data engineers, compliance specialists, and offshore development resources, with responsibility for vendor and partner coordination across complex enterprise ecosystems.
This is a senior leadership position requiring direct accountability for multi-million dollar engagements, C-level stakeholder management, and strategic technical decision-making. The role combines deep technical expertise with executive presence, positioning the incumbent as a trusted advisor for enterprise digital transformation initiatives.

Key Projects

Large-scale healthcare data lake implementations for pharmaceutical companies conducting global clinical trials GxP-compliant cloud migrations for medical device manufacturers requiring regulatory validation AI/ML platform deployments for drug discovery and patient analytics initiatives Multi-region cloud infrastructure projects supporting international healthcare organizations with data sovereignty requirements Clinical trial management system modernizations integrating real-world evidence and digital biomarkers

Success Factors

Deep understanding of healthcare regulatory frameworks (GxP, HIPAA, GDPR) combined with technical cloud architecture expertise to navigate complex compliance requirements while delivering scalable solutions Executive presence and communication skills to influence C-level decision-making, translate technical complexity into business value, and manage stakeholder expectations across diverse cultural contexts in the EMEA region Proven ability to decompose complex technical challenges into actionable deliverables while managing technical risks, resource allocation, and timeline dependencies across multiple concurrent engagements Cultural adaptability and multilingual capabilities to effectively operate across diverse European markets, understanding regional business practices, regulatory nuances, and customer relationship dynamics

Market Demand

Very High - The intersection of cloud architecture expertise, healthcare domain knowledge, and senior project management skills creates a highly specialized and sought-after professional profile in the current market.

Important Skills

Critical Skills

GxP compliance expertise is absolutely essential as healthcare organizations require deep understanding of regulatory validation processes, audit trails, and quality management systems when migrating to cloud platforms. This knowledge directly impacts project success and customer confidence. Multi-stakeholder management capabilities are crucial given the complex decision-making structures in healthcare organizations, requiring coordination between clinical, IT, regulatory, and executive teams with often competing priorities and risk tolerance levels. Technical architecture understanding combined with business outcome translation enables effective communication across all organizational levels, from technical implementation teams to board-level strategic planning discussions. Cultural adaptability and language skills are critical for success in the EMEA market, where understanding local business practices, regulatory nuances, and communication styles directly impacts customer relationship development and project success.

Beneficial Skills

AI/ML expertise in healthcare applications provides significant competitive advantage as organizations increasingly seek to implement predictive analytics, drug discovery platforms, and patient outcome optimization systems Pre-sales experience enhances career development opportunities and provides valuable exposure to business development processes, competitive positioning, and strategic account management Advanced project management certifications demonstrate commitment to professional excellence and provide structured methodologies for managing complex technical initiatives Financial management skills for large-scale engagements enable better resource optimization, risk management, and customer satisfaction through effective budget and timeline management

Unique Aspects

Healthcare and life sciences specialization creates a highly differentiated career path with deep domain expertise in one of the fastest-growing cloud adoption sectors
EMEA regional focus provides international exposure and cultural diversity experience while building specialized knowledge of European regulatory and business environments
Direct access to Amazon's innovation pipeline and emerging technologies, providing early exposure to cutting-edge cloud services and AI/ML capabilities
Combination of technical depth and business strategy responsibilities offers a unique skill development opportunity bridging technology and executive leadership

Career Growth

Career progression typically occurs within 3-5 years given the specialized expertise and proven track record required, with faster advancement possible through successful delivery of high-visibility enterprise engagements and thought leadership development.

Potential Next Roles

Director of Professional Services for Healthcare vertical, leading regional practice development and strategic customer relationships Principal Solutions Architect specializing in healthcare cloud platforms and regulatory compliance frameworks Vice President of Customer Success for Enterprise Healthcare, managing strategic accounts and partnership development Independent consulting practice focused on healthcare digital transformation and regulatory compliance Chief Technology Officer roles within healthcare technology companies or pharmaceutical organizations

Company Overview

Amazon.com

Amazon Web Services Professional Services represents the consulting arm of the world's largest cloud infrastructure provider, offering unparalleled access to cutting-edge technologies, global enterprise relationships, and comprehensive cloud expertise. The organization combines Amazon's innovation culture with deep industry specialization across healthcare, financial services, and manufacturing sectors.

AWS maintains dominant market leadership in cloud infrastructure services, providing the incumbent with access to the most comprehensive cloud platform, established enterprise relationships, and significant competitive advantages in technical capabilities and market credibility.
The Switzerland location positions this role at the center of Europe's pharmaceutical and life sciences industry, with proximity to major healthcare companies, regulatory bodies, and the growing European cloud adoption initiatives requiring specialized domain expertise.
Amazon's culture emphasizes customer obsession, ownership, and high standards, creating an environment where technical excellence and business impact are valued and rewarded. The Professional Services organization specifically focuses on customer success and long-term strategic relationships.
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