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Senior Gateway Ops Engineer - Job Opportunity at Tencent

Singapore, SG
Full-time
Senior
Posted: April 18, 2025
On-site
SGD 120,000 - 180,000 per year based on Singapore market rates for senior infrastructure roles at major tech companies

Benefits

Competitive compensation package typical of major tech companies
Career development in a global technology leader
Exposure to large-scale infrastructure operations
International work environment
Comprehensive healthcare coverage (implied based on company size)
Professional development resources

Key Responsibilities

Lead end-to-end operations of Tencent's overseas Elastic IP and load balancing gateway platform
Manage critical incident response and resolution for global infrastructure
Oversee 24/7 security and reliability of production environment
Coordinate software deployment and system maintenance
Handle user support ticket resolution and escalations
Participate in on-call rotations for system reliability

Requirements

Education

Bachelor's degree or above in Computer Science or related field

Experience

3+ years in large-scale system operation and maintenance

Required Skills

Linux/Unix operating system expertise Python/shell programming proficiency Network architecture knowledge Storage systems understanding Security protocols expertise Computer architecture knowledge Linux system tuning Server cluster management Problem analysis and optimization Written and spoken English and Chinese (Mandarin) Strong communication skills Team collaboration abilities
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Sauge AI Market Intelligence

Industry Trends

Cloud infrastructure operations are becoming increasingly critical as companies expand their global digital footprint Gateway operations roles are evolving to include more automation and AI-driven monitoring Multi-region infrastructure management is becoming a standard requirement as companies expand internationally The convergence of networking and security operations is creating demand for broader skill sets

Role Significance

Typically part of a 15-20 person infrastructure operations team with multiple specialized sub-teams
Senior individual contributor role with significant technical ownership and potential for technical leadership growth

Key Projects

Global infrastructure scaling initiatives Gateway platform reliability improvements Security hardening projects Performance optimization programs Cross-region infrastructure standardization

Success Factors

Deep technical expertise in network operations and security Strong incident management and problem-solving capabilities Effective cross-cultural communication skills Ability to handle high-pressure situations Proactive system optimization mindset

Market Demand

High demand with growing emphasis on cloud-native infrastructure expertise and multi-region operations experience

Important Skills

Critical Skills

Infrastructure operations experience at scale is essential for managing Tencent's massive network Programming skills for automation and optimization Incident management expertise for maintaining high availability Cross-cultural communication abilities for global team collaboration

Beneficial Skills

Cloud platform knowledge DevOps practices Automation framework experience Performance optimization expertise

Unique Aspects

Role combines traditional infrastructure operations with cutting-edge cloud technologies
Opportunity to work with one of Asia's largest technology infrastructures
Bilingual requirement indicates significant cross-regional collaboration
Position offers exposure to both technical operations and business strategy

Career Growth

2-3 years in role before advancement opportunity, depending on performance and business growth

Potential Next Roles

Infrastructure Architecture Lead Technical Platform Manager Site Reliability Engineering Manager Cloud Operations Director

Company Overview

Tencent

Tencent is one of the world's largest technology companies, specializing in various internet services, gaming, and cloud computing

Industry leader in Asian markets with growing global presence, particularly in cloud services and gaming
Singapore serves as a key hub for Tencent's international operations, particularly for Southeast Asian market
Fast-paced environment with strong emphasis on technical excellence and innovation, balanced with traditional Chinese corporate culture
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  • Critical success factors and key skills
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